Ariana Grande x Swarovski Capsule Game

“Ariana Grande x Swarovski Capsule Game”

Official Contest Rules

UNITED STATES OF AMERICA

NO PURCHASE OR PAYMENT OF ANY KIND IS REQUIRED IN ORDER TO ENTER OR WIN ANY PRIZE. A PURCHASE DOES NOT INCREASE YOUR ODDS OF WINNING, WHICH DEPENDS ON THE NUMBER OF CORRECTLY SUBMITTED RESPONSES AND THE TOTAL NUMBER OF VALID ENTRIES RECEIVED. NOT VALID OUTSIDE THE ELIGIBLE TERRITORY (SEE BELOW) AND WHERE PARTICIPATION IS PROHIBITED OR RESTRICTED BY LAW.

AN INTERNET CONNECTION IS REQUIRED AND CONNECTION FEES MAY APPLY.

BY PARTICIPATING, YOU AGREE TO THESE OFFICIAL RULES, WHICH CONSTITUTE A BINDING AGREEMENT. WE THEREFORE ASK THAT YOU READ THEM CAREFULLY BEFORE PARTICIPATING. THIS AGREEMENT CONTAINS, AMONG OTHER THINGS, LIABILITY EXEMPTIONS ON YOUR PART IN FAVOR OF THE COMPANIES INVOLVED IN THIS PROMOTION (SEE BELOW) AND A LIMITATION ON YOUR RIGHTS AND LEGAL REMEDIES, AS WELL AS A BINDING ARBITRATION PROVISION.

1. SPONSOR: The “Ariana Grande x Swarovski Capsule Game” contest (the “Promotion”) is organized by Swarovski North America Limited, a Rhode Island corporation, with its principal place of business at 50 Sharpe Drive, Cranston, Rhode Island 02920 (“Sponsor”) and is technically implemented by Playable ApS (36986476) Tueager 1, 8200 Aarhus N, Denmark.

The Promotion is subject to these Official Rules (the “Official Rules”), and by entering, the Participant (see below) agrees to abide by these Rules and acknowledge that the Sponsor’s decisions are final and binding. The Sponsor’s computer (see below) is the official timekeeping device for entry into the contest.

2.ELIGIBILITY: Participation is open only to persons who:

(a)   have their legal residence in one of the fifty (50) United States and the District of Columbia (the

“eligible Territory”)

(b)   are at least 18 years of age at the time of entry;

(c)   are, or will become, members of the “Swarovski Club”;

(d)   acknowledge these Official Rules as binding; and

(e)   submit a valid entry (see below) (as a “Participant” or “You” or “Entrant”).

Excluded from participation in the Promotion are:

(1)    employees, shareholders, subsidiaries, affiliates, officers, directors, representatives and authorized agents of the Sponsor, Playable ApS, or any company that is in any way involved in the development, production, operation, execution, or fulfillment of the Promotion;

(2)   immediate family members (defined as parents, children, siblings, domestic partners, husband or wife) or household members (defined as persons who share the same residence as the Participant for at least three (3) months of the year) of the persons named in Clause (1);

(3)   persons who are not permitted to participate in the Promotion under applicable law; or

(4)   anyone who does not meet the eligibility requirements listed above.

NOT VALID OUTSIDE THE ELIGIBLE TERRITORY OR WHERE PROHIBITED OR RESTRICTED BY LAW.

3. DURATION OF THE Promotion: The Promotion started on March 9, 2026, re-started on March 19, 2026 at 12:01 AM Eastern Standard Time (EST), and ends at 11:59 PM EST on March 28, 2026 (the “Promotion Period”). During the Promotion Period, there will be 8 (eight) levels with 10 (ten) entry periods. Each daily entry period begins at 12:01 AM Eastern Standard Time (EST) and ends at 11:59 PM EST each day, from March 19, 2026, through March 28, 2026. The Sponsor’s computer systems are the official timekeeping device for the Promotion. Entries received before or after the Promotion Period will be disqualified.

4. PARTICIPATION:During the Promotion Period, entry is allowed by a single method only and without any purchase (an Internet connection is required and connection fees may apply), as follows:

Visit the Promotion Page. During the Promotion Period, visit https://www.swarovski.com/s-swarovski-capsule-game (the “Promotion Page”). To participate, you must either already be a member of the “Swarovski Club” or sign up with the “Swarovski Club” (“Swarovski Club” membership is free). Register for the Promotion with your “Swarovski Club” credentials, entering truthful and accurate information in the required fields and reading and accepting all required terms and conditions to be able to participate in the Promotion.

The Promotion consists of an interactive game in the form of questions, with 3 (three) new questions on the subject areas "Swarovski" / "Ariana Grande" being asked on each day of the Promotion, with progressively increasing levels of difficulty. Questions may be knowledge-based or require guessing. For each question, 3 (three) choices can be selected, with only 1 (one) answer being correct (also “game” or “submission”). The game consists of two phases:

Phase 1: Day 1 (Level 1) to Day 5 (Level 5):

Each day, the Participant will be asked 3 (three) questions and 3 (three) possible answers will be proposed for each of these questions, of which only 1 (one) answer is correct.

If all 3 (three) questions are answered correctly, the Participant will move to the next level. If one or more of the questions are not answered correctly, the Participant has the option, only on the following day, to try the previous level again (by answering 3 (three) questions, which may be the same or different), in addition to answering the questions for that day at the next level.

Example: The Participant correctly answers all 3 (three) questions at Level 1 on Day 1 – and will thus be allowed to move up to Level 2 and answer the corresponding 3 (three) questions at Level 2 on Day 2. If the Participant does not answer a Level 1 question correctly on Day 1, they will be able to answer both the 3 (three) Level 1 questions and the new 3 (three) Level 2 questions on Day 2, thus maintaining the opportunity to advance to Level 3.

Phase 2: Day 6 (Level 6) to Day 8 (Level 8):

In Phase 2, there is a chance to win various non-cash prizes (details below).

If a Participant reaches Level 6 after successful completion of Phase 1 (i.e. Levels 1 – 5), he/she has the chance to either advance to Level 7 by correctly answering the 3 (three) questions asked, according to the same game logic as in Phase 1, or, if one or more questions at Level 6 (at the earliest on the following day) are not answered correctly, to win a “Tier 3 Gift”, awarded at random (details below).

If a Participant subsequently reaches Level 7, he/she has the chance to either advance to Level 8 by correctly answering the 3 (three) questions asked, according to the same game logic as in Phase 1, or, if one or more questions at Level 7 (at the earliest on the following day) are not answered correctly, to win a “Tier 2 Gift”, awarded at random (details below).

If a Participant subsequently reaches the last Level 8, he/she has the chance – according to the same game logic as in Phase 1 – to win a “Tier 1 Gift”, awarded at random, by correctly answering the 3 (three) questions asked (details below).

A maximum of one (1) entry per daily entry period is allowed during the Promotion Period (consisting of answers to the 3 (three) questions asked). An exception is made to allow a Participant to repeat the previous level on the following day, as described above.

Any additional entries will be void. For the purposes of this Promotion, a “Day” begins at 12:01 AM Eastern Standard Time (EST) and ends at 11:59 PM EST. Entries that exceed the stated maximum, are incomplete, illegible, damaged, destroyed, falsified, incorrect, late or misdirected, misleading, lost or otherwise not in compliance with the Official Rules may be disqualified from the Promotion at the Sponsor’s sole and final discretion. Entries created using scripts, computer programs, macros, programming, robots, or other automated means will be void and may be disqualified. Entries received or improved rankings resulting from tampering (fraud) or unfair practices will result in the forfeiture of the Participant’s right to claim a prize and the Sponsor may, at its sole discretion, decide to disqualify the Participant from future Promotions of the Sponsor in the future. Repeated attempts by the same person to enter the Promotion with more than the allowed number of entries by using multiple or false contact information or otherwise attempting to enter multiple times may result in disqualification. The companies involved in the Promotion (see below) are not responsible for technical failures of any kind, such as malfunctions of wireless networks, telephones, computers, computer networks, hardware or software, or the unavailability or inaccessibility of services. Companies involved in the Promotion are not responsible for electronic communications that cannot be delivered because the Participant is unable to receive messages due to active or passive filters of any kind, or to a lack of storage space on their device. Individuals who do not comply with all instructions, do not provide the required information on their entry form, or do not comply with these Official Rules or other Sponsor instructions may be disqualified. Any materials submitted will become the property of the Sponsor and will not be returned. Unreadable and/or incomplete entries, as well as entries submitted by Participants who do not meet the eligibility requirements (including all age and residence requirements), will be void. You understand that when submitting an entry, you may incur Internet access and data usage charges for that device, and other charges imposed by your mobile service plan and/or online service. Check with your mobile service provider and/or review your mobile service plan for costs and details of data usage. In the event of any disputes related to an entry, the authorized account holder of the email address used to register for entry will be considered a Participant. The “authorized account holder” is any natural person who has been assigned an account, or the account associated with the submitted email address, by the Internet access provider, online service provider or other organization responsible for assigning such accounts. Potential winners may be required to provide proof that they are authorized account holders.

The Sponsor is not responsible for any unavailable, aborted, interrupted connections to the network server, or other connections, communication errors, failed phone or computer transmissions, technical failure, garbled, encrypted or misdirected transmissions, for any late, lost, incomplete, delayed, inaccurate, void, incomprehensible or misdirected entries, or any other type of human, mechanical or electronic failure.

5. PRIZES: In Phase 2 (as described above), the following non-cash prizes are available to be won, as indicated by the retail price (“RP”) of each prize.

(1)   “Tier 3 Gift”: 2 (two) Ariana Grande x Swarovski pendant, with an RRP of USD 159 each;

(2)   “Tier 2 Gift”: 2 (two) Ariana Grande x Swarovski necklace, with an RRP of USD 350 each;

(3)   “Tier 1 Gift”: 2 (two) concert tickets for one winner for the Ariana Grande “Eternal Sunshine” Tour in Brooklyn, New York, US at a price per ticket of USD 1900

The RRP may change based on current market conditions at the time the prize is awarded. Any difference between the RP and the actual value will not be awarded. All details regarding the Prize not set forth in these Official Rules will be determined by the Sponsor at its sole discretion. If for any reason a prize is not available, the Sponsor reserves the right, at its sole discretion, to modify the Promotion and award a replacement prize or portion of a prize of comparable or greater value, as set forth in these Official Rules. The prize may not be exchanged, paid in cash, transferred or assigned by the winner in whole or in part. Companies involved in the contest assume no responsibility or obligation to any winner who is unable or unavailable to accept a prize, or who cannot accept or use a prize for any reason.

All federal, state, and local tax obligations, as well as all other costs and expenses associated with accepting or using a prize not expressly provided for in these Official Rules, are the sole responsibility of the winner. This applies in particular for the Tier 1 Gifts (Ariana Grande "Eternal Sunshine" Tour concert tickets): The prizes consist exclusively of admission to the concert for 2 (two) people. The winner shall be solely responsible for all other expenses related to claiming or using the prize, including, but not limited to: Costs for travel, accommodation, visas, meals, parking, insurance, etc. for the winner and their guest. The winner (and their guest) must also ensure that all entry and residence requirements for the country in which the concert takes place are met, if applicable.

Failure to fulfill any component of a prize does not exempt the winner from their tax obligations arising in connection with winning that prize.

6. DETERMINATION OF WINNERS: Upon completion of the Promotion Period, the Sponsor will randomly identify the Phase 2 winners (as described above) from among all Participants eligible for a “Tier 3 Gift”, “Tier 2 Gift” or “Tier 1 Gift” prize according to the game logic described above, i.e., who have successfully completed the corresponding levels by correctly answering the questions asked. Participants will be notified after the draw if they have been selected as potential winners (subject to fulfillment of the terms and conditions of participation). Odds of winning depend on the total number of Participants who have qualified at the relevant level and the number of available prizes in Tier 1, Tier 2 or Tier 3. Participants do not have to be present at the draw in order to win. Entries for each Entry Period that have not been won will not be transferred to, or included in, subsequent Entry Periods. At the end of the entire Promotion Period, Entries that have not won will not be transferred to or included in any subsequent Promotions of the Sponsor.

Participants who have reached Phase 2 (Levels 6 – 8) but are not selected as winners of a non-cash prize in the draw described above, will receive a 15% electronic discount coupon for a purchase on certain products on swarovski.com. For the redemption of this discount coupon, the terms of the online store on swarovski.com apply.

7. PRIZE NOTIFICATION AND DELIVERY: The Sponsor will notify each potential winner by email within 72 hours after the winner is selected. Within 5 (five) days of notification by the Sponsor, the winners must provide all information required for the Promotion to be completed, including a signed declaration of their eligibility to participate, receipt of prize/publicity release, and a correct shipping address (if required) within the United States of America only. The Sponsor is responsible for the shipping costs of the prize(s). Potential winners will be verified, including age verification. If a potential winner cannot be contacted, is deemed ineligible by the Sponsor, violates these Official Rules, fails to respond to the notification within the required time period, fails to provide the requested information, does not comply with the Sponsor's terms of use or instructions, or if the prize or notification is returned as undeliverable, the winner will forfeit the prize and any claim to it. In the event that a potential winner is disqualified for any reason, including lack of eligibility to participate or forfeiture of entitlement to the prize, the Sponsor reserves the right to award the prize to an alternate winner. A maximum of 3 (three) alternate winners will be contacted and will be selected at the sole discretion of the Sponsor; unclaimed prizes will remain unawarded. The Sponsor is not responsible for any changes to the potential winner’s email address or other contact information. Provided that a potential winner complies with the Official Rules and has successfully demonstrated his/her eligibility to participate and submitted all documentation required by the Sponsor, the potential winner will be designated as the winner. The prize is for the named winner only and cannot be transferred or passed on to any other person. The Sponsor expressly reserves the right to delay the announcement of the winners for any reason it deems necessary. If, for any reason, multiple winners claim a prize available under these Official Rules, the winners of the prize(s) may be selected in a random draw among all persons claiming to be validly entitled to these prizes. In such event, entry into such a draw shall be the sole and exclusive remedy available to each Participant. The companies involved in the Promotion shall be neither responsible nor liable for any late, misdirected, intercepted, or unsuccessful attempts to notify the potential winners.

The companies involved in the Promotion disqualify submissions and assume no responsibility for submissions that are stolen, late, lost, illegible, incomplete, invalid, unintelligible, altered, tampered with, unauthorized, fraudulent, damaged, destroyed, delayed, misdirected, undelivered, not received, or that contain false or inaccurate information, regardless of whether this is caused by devices or programming associated with or used in connection with the Promotion, by human, mechanical or electronic errors in processing the entries in the Promotion, or by other errors in the Official Rules or in the advertisements for the Promotion. The use of any devices that automate or circumvent the entry process is prohibited, and any entries received in this manner are void. The Sponsor reserves the right, at its sole discretion, to disqualify any person who is found or suspected of: (i) tampering with the entry process or the administration of the Promotion; (ii) acting in a disruptive manner or with the intent to harass, offend, threaten or bully another person; (iii) engaging in conduct that brings the Participant or the contest companies into disrepute (e.g., a person who commits morally reprehensible acts and/or is charged with or convicted of a serious crime); (iv) making inaccurate statements in the legal documents submitted in connection with the Promotion; or (v) violating these Official Rules. ANY BREACH OF THESE OFFICIAL RULES BY A WINNER WILL RESULT IN THE CANCELLATION OF THE PRIZE AND IMMEDIATE TERMINATION OF ALL PRIVILEGES ASSOCIATED WITH THE PRIZE.

8. GENERAL TERMS AND CONDITIONS: The Participant hereby grants to the Sponsor and its Affiliates a non-exclusive, worldwide license under applicable law to use, reproduce, modify, adapt, publish, transmit via the Internet, and display the Participant’s entry, including the entry Information, solely for the purpose of completing this Promotion, in whole or in part. The Sponsor reserves the right, at its sole discretion, to cancel, modify or suspend the Promotion if any virus, bug, computer or telephone problem, unauthorized intervention or other cause beyond the Sponsor’s control adversely affects the implementation, security or proper administration of the Promotion. Any attempt by any person to intentionally damage the website of the Promotion or related websites, or to undermine the legitimate administration of the Promotion, may constitute a violation of criminal and civil law; should such an attempt be made, the Sponsor also reserves the right to seek damages from such person to the fullest extent permitted by law. The companies involved in the contest are not liable if the Promotion cannot take place or is delayed, or if a prize cannot be awarded due to delays, interruptions or failures resulting from force majeure, war, natural disasters, pandemics, epidemics or medical emergencies, a government-mandated lockdown, weather, terrorist acts or threats, strikes, lockouts, labor disputes, work interruptions, fire, government action, other force majeure events or other events that are outside the control of the companies involved in the Promotion. If the Promotion cannot be performed as planned for any reason, among other things due to a pandemic, epidemic or medical emergency, infection by computer viruses, bugs, tampering, unauthorized interventions, fraud, technical failure or other causes that are beyond the reasonable control of the companies involved in the Promotion and that, at the sole discretion of the Sponsor, interfere with or affect the administration, security, integrity or fair and proper conduct of this Promotion, the Sponsor reserves the right to cancel, terminate, modify or suspend the Promotion, in whole or in part, at its sole discretion. If, for any reason, the Promotion or any portion thereof is canceled or terminated prior to the stated end date, the Sponsor may (where possible) select the winner from the entries received at the time of the event giving rise to the termination, in full compliance with these Official Rules. This is the sole and exclusive remedy available to each Participant in the event that the Promotion is terminated or canceled in this way. Only prizes described in their type and number in these Official Rules will be awarded. Should any provision of these Official Rules be invalid or unenforceable, this shall not affect the validity or enforceability of the other provisions. If any provision of these Official Rules is held to be invalid or unenforceable, the Official Rules shall be construed in accordance with their terms as if the invalid or unenforceable provision were not contained therein.

LIMITATIONS OF LIABILITY: Except as provided by applicable law, the Released Parties are not responsible, to the extent permitted by law, for: (a) any incorrect or inaccurate information, whether caused by any Eligible Person or other person, printing errors or omission or by any of the equipment or programming associated with or utilized in the Promotion; (b) technical failures of any kind, including, but not limited to malfunctions, interruptions, lost or unavailable network connections, or disconnections in phone lines or network hardware or software; (c) unauthorized human intervention in any part of the entry process or the Promotion; (d) incomplete, garbled, or delayed computer transmission whether caused by Sponsor, Entrant, or by any of the equipment or programming associated with or utilized in the Sweepstakes, (e) technical or human error which may occur in the administration of the Promotion or the processing of entries; (f) any injury or damage to person or property which may be caused, directly or indirectly, in whole or in part, from participation in the Promotion or receipt or use or misuse of any Prize; or (g) electronic communications that are undeliverable as a result of any form of active or passive filtering of any kind, or insufficient space in Eligible Person’s device to receive messages.  If for any reason an Eligible Person’s entry is confirmed to have been erroneously deleted, lost, or otherwise destroyed or corrupted, Eligible Person’s sole remedy is another entry in the Promotion during the Promotion Period.

NOTHING IN THESE OFFICIAL RULES SHALL DISCLAIM, LIMIT, OR EXCLUDE LIABILITY FOR ANY LIABILITY THAT MAY NOT BE DISCLAIMED, LIMITED, OR EXCLUDED PURSUANT TO APPLICABLE LAW. 

THESE OFFICIAL RULES DO NOT CONTAIN ANY PROVISIONS THAT DISCLAIM, LIMIT, OR EXCLUDE LIABILITY THAT IS NOT REFUSED, LIMITED, OR EXCLUDED UNDER APPLICABLE LAW.

10. PRIVACY: For the purposes of this Promotion, the Sponsor collects personal data directly, as does Playable ApS (36986476) Tueager 1, 8200 Aarhus N, Denmark, which is the developer of the platform on which the “Ariana Grande x Swarovski Capsule Game” is hosted. Participants acknowledge that any personal data transmitted as part of this Promotion will be collected by the Sponsor for the purpose of carrying out the Promotion (and furthermore for the purposes that are specified in connection with the entry or participation in the Promotion) and processed in accordance with its Privacy Policy. The Sponsor’s privacy policy can be found at https://www.swarovski.com/en-US/s-dataprotection/Privacy-Policy/ (the “Privacy Policy”). The personal data collected and processed for this Promotion includes the identification and contact information of the Participants; entries in the “Ariana Grande x Swarovski Capsule Game”; the status of the winners and losers, prizes awarded, prizes redeemed, communications related to this Promotion, and any information voluntarily shared by the Participants. The Privacy Policy provides Participants with more information about their rights, the use of their personal information, and how to contact Sponsor. By participating in the Promotion, Participants agree to the terms of use and terms and conditions of the Sponsor’s website and acknowledge all terms of the Privacy Policy.

11. APPLICABLE LAW: All issues and questions concerning the construction, validity, interpretation, and enforceability of these Official Rules, or the rights and obligations of the Entrant and Sponsor in connection with the Promotion, shall be governed by, and construed in accordance with, the laws of the State of Rhode Island without giving effect to any choice of law or conflict of law rules, which would cause the application of the laws of any jurisdiction other than the State of Rhode Island.

12. DISPUTES: In the event of printing error in these Official Rules, illegality, or circumstances beyond the reasonable control of Sponsor that prevent the administration of the Promotion, Sponsor reserves the right to amend these Official Rules or withdraw the Promotion. Sponsor shall not be liable for any form of loss or disappointment caused by any alterations to these Official Rules or withdrawal of the Promotion.  In such circumstances, Sponsor will make all reasonable endeavors to advise Entrants of any changes or withdrawal.  To the fullest extent permitted by applicable law, participant agrees that: (1) any and all disputes, claims, and causes of action arising out of or connected with this Promotion or any prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by state and federal courts located in the State of Rhode Island; (2) any and all claims, judgments, and awards shall be limited to actual out-of-pocket costs incurred, but in no event attorneys’ fees; and (3) under no circumstances will an Entrant be permitted to obtain an award for, and an Entrant hereby waives all rights to claim, indirect, punitive, incidental, and consequential damage and any other damages, other than for actual out-of-pocket expenses, and any and all rights to have damages multiplied or otherwise increased

13. LIST OF WINNERS/OFFICIAL RULES: For the names of the winners who won a Prize (valued $100 or more) and/or Official Rules, please send a self-addressed and stamped envelope to Ariana Grande x Swarovski Capsule Game, Attn: Legal Department, 50 Sharpe Drive, Cranston, Rhode Island 02920.  The envelope must indicate whether a copy of the winners list or Official Rules is requested. Requests must be received by April 30, 2026.