Care Advice
Jewelry
Our jewelry is thoughtfully crafted using a selection of refined materials. Each material has unique characteristics, and mindful care will help preserve the beauty and longevity of your pieces over time. Please follow the guidance below according to the material of your jewelry.
Fashion Crystal Jewelry
Our fashion crystal jewelry collections are crafted using a carefully selected range of materials, including gold, rhodium, ruthenium, and palladium-based crystal pieces. Each material is chosen for its quality, beauty, and durability, helping your jewelry preserve its brilliance over time.
Rose-gold fashion crystal jewelry may naturally tarnish or darken over time due to exposure to air, moisture, and skin chemistry. This is a normal characteristic and does not indicate a defect or reduced quality.
Daily Care
We recommend putting on your jewelry last, as the finishing touch to your outfit. Remove your Swarovski fashion crystal jewelry before washing your hands, swimming, or using products such as perfume, hairspray, soap, or lotion. These products may harm the metal, cause discoloration, or reduce crystal brilliance. Avoid contact that may scratch or chip the crystal.
Cleaning Your Jewelry
Polish your jewelry frequently with the Swarovski Cleaning Cloth or a lint-free cloth to maintain its original shine.
Storing Your Jewelry
Store your jewelry individually in its original packaging or a soft pouch to avoid damage. Always close the chain clasp to help prevent tangling.
Swarovski Classica
Swarovski demi-fine jewelry crafted from sterling silver from recycled sources is designed to offer lasting brilliance and timeless elegance. Silver is a precious material, valued for its beauty and delicacy. Over time, sterling silver may naturally tarnish due to exposure to air and environmental elements. This gentle darkening or dulling of the surface is a normal and expected characteristic of sterling silver and does not indicate a defect or reduced quality. The degree of tarnishing may vary depending on individual skin chemistry, climate, and care habits.
Daily Care
Sterling silver that is worn regularly usually requires less care, so we encourage you to wear your jewelry every day. To help maintain the radiance of your piece, we recommend avoiding contact with water, perfumes, lotions, and household chemicals.
Cleaning Your Jewelry
Regular cleaning with the Swarovski Cleaning Cloth or with a soft polishing cloth will help restore its brilliance. You may also have your sterling silver jewelry professionally cleaned and polished at your nearest store for a small fee.
Storing Your Jewelry
When not worn, store your jewelry in a dry, airtight container.
Watches
Swarovski watches are designed to offer timeless elegance and enduring style. Crafted with utmost precision using a range of refined materials - including stainless steel, leather, rose-gold and silver-tone finishes - each watch requires mindful care to preserve its beauty and performance over time. Follow the care guidance below to help ensure the longevity of your timepiece.
Please read the accompanying instructions manual carefully to familiarize yourself with your watch’s characteristics, including its level of water resistance.
Daily Care
Always remove your watch before applying body care products such as perfume, hairspray, soaps, and lotions. These substances can damage the metal, reduce the lifetime of the plating or coating, and cause discoloration or loss of brilliance. Put on your watch last when getting dressed and take it off first when undressing. We also recommend not wearing your Swarovski watch in bed or during exercise.
Cleaning your Watch
You can help preserve your watch's luster by cleaning it occasionally with the Swarovski Cleaning Cloth or a microfiber cloth. The case and bracelet may also be washed from time to time using soapy water and a soft brush.
Storing your Watch
Store your watch in its original packaging or a soft pouch to help avoid scratching. This also reduces exposure to sunlight, humidity, and excessive heat, which may fade color or shorten battery life.
For more details on watch maintenance, please refer to the Watches section.
Decorations
Droog af met de doek om de schittering maximaal te behouden.
Gebruik geen agressieve of schurende materialen, en ook geen glas- of ruitenreinigers.
Items zoals champagneglazen en vazen vereisen een grondigere reiniging om eventuele resten te verwijderen.
Vul een grote, schone kom met lauwwarm water (ongeveer 30 °C) en voeg een mild, pH-neutraal afwasmiddel toe. Gebruik geen kokend water, want dat kan uw stuk beschadigen. Houd uw Swarovski-stuk in één hand en gebruik de andere hand om het volledige product, inclusief de basis, voorzichtig af te spoelen zonder het volledig onder te dompelen.
Accessoires
Onze accessoires zijn zorgvuldig ontworpen en vervaardigd uit een verscheidenheid aan zorgvuldig geselecteerde materialen. Elk item — of het nu een schrijfinstrument of een bril is — heeft zijn eigen unieke kenmerken. Met zorgvuldige aandacht kunt u de uitstraling, kwaliteit en levensduur van uw accessoires in de loop van de tijd helpen behouden.
Brillen
Reinig uw zonnebril door de glazen voorzichtig af te vegen met het reinigingsdoekje voor glazen dat bij elke aankoop wordt meegeleverd. Om beschadiging te voorkomen, mag u nooit papieren handdoeken of kleding gebruiken, omdat deze stof en vezels kunnen vasthouden en krassen kunnen veroorzaken. Vermijd huishoudelijke schoonmaakmiddelen of zeep, omdat deze de glazen of hun coatings kunnen beschadigen.
Telefoonhoesjes
Om uw telefoonhoesje zo mooi mogelijk te houden, vermijdt u contact met crèmes, parfums en schoonmaakmiddelen, aangezien deze het product kunnen beschadigen. Om de glans te behouden en het hoesje schoon te houden, veegt u het voorzichtig af met uitsluitend de Swarovski-reinigingsdoek of een zachte, droge doek.
Schrijfinstrumenten
Het vervangen van de vulling van uw Swarovski-pen is eenvoudig.
Volg de instructies in deze korte video’s:
Wijzigen van het draaimechanisme naar middelste draaiing
Vervangen van de Crystalline Lustre balpenvulling
Vervangen van de Crystal Shimmer balpenvulling
Vervangen van de Stellar Pen vulling
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