Cuidados com as peças

As nossas joias são cuidadosamente concebidas e criadas a partir de uma seleção de materiais refinados. Cada material possui características únicas, e um cuidado atento ajudará a preservar a beleza e a longevidade das suas peças ao longo do tempo. Siga as orientações abaixo de acordo com o material da sua joia.

Fashion Crystal Jewelry
As nossas coleções Fashion Crystal Jewelry são criadas com uma seleção cuidada de materiais, incluindo elementos de cristal com acabamentos à base de ouro, ródio, ruténio e paládio. Cada material é escolhido pela sua qualidade, beleza e durabilidade, ajudando as suas joias a manter o brilho ao longo do tempo.
As joias Fashion Crystal Jewelry em tom ouro rosa podem escurecer ou ganhar pátina naturalmente com o passar do tempo devido à exposição ao ar, à humidade e à química da pele. Esta é uma característica normal e não indica defeito nem redução da qualidade.
Cuidados Diários
Recomendamos colocar as suas joias por último, como toque final do seu look. Retire as suas joias Swarovski Fashion Crystal Jewelry antes de lavar as mãos, nadar ou utilizar produtos como perfume, laca para o cabelo, sabonete ou loção. Estes produtos podem danificar o metal, causar descoloração ou reduzir o brilho dos cristais. Evite o contacto que possa riscar ou lascar o cristal.
Limpeza das suas Joias
Polir regularmente as suas joias com o Pano de Limpeza Swarovski ou com um pano macio e sem pelos ajudará a manter o seu brilho original.
Armazenamento das suas Joias
Guarde as suas joias individualmente na embalagem original ou numa bolsa macia para evitar danos. Feche sempre o fecho da corrente para evitar que se enrosque.

Swarovski watches are designed to offer timeless elegance and enduring style. Crafted with utmost precision using a range of refined materials - including stainless steel, leather, rose-gold and silver-tone finishes - each watch requires mindful care to preserve its beauty and performance over time. Follow the care guidance below to help ensure the longevity of your timepiece.
Please read the accompanying instructions manual carefully to familiarize yourself with your watch’s characteristics, including its level of water resistance. 

Daily Care
Always remove your watch before applying body care products such as perfume, hairspray, soaps, and lotions. These substances can damage the metal, reduce the lifetime of the plating or coating, and cause discoloration or loss of brilliance. Put on your watch last when getting dressed and take it off first when undressing. We also recommend not wearing your Swarovski watch in bed or during exercise.
Cleaning your Watch
You can help preserve your watch's luster by cleaning it occasionally with the Swarovski Cleaning Cloth or a microfiber cloth. The case and bracelet may also be washed from time to time using soapy water and a soft brush.
Storing your Watch
Store your watch in its original packaging or a soft pouch to help avoid scratching. This also reduces exposure to sunlight, humidity, and excessive heat, which may fade color or shorten battery life.

For more details on watch maintenance, please refer to the Watches section.

Polish your decorations carefully with the Swarovski Crystal Cleaning Cloth or a soft, lint-free cloth, or clean them by hand using lukewarm water. Do not soak your crystal products in water.
Dry with the cloth to maximize brilliance.
Do not use harsh or abrasive materials, or glass and window cleaners.

Items such as toasting flutes and vases require more intensive cleaning to remove any residue.
Fill a large, clean bowl with lukewarm water (around 30°C) and add a mild, pH-neutral dish detergent. Do not use boiling water, as it may damage your piece. Hold your Swarovski piece in one hand and use the other hand to gently rinse the entire product, including the base, without fully submerging it.

Our accessories are thoughtfully designed and crafted from a variety of carefully selected materials. Each item -  whether a writing instrument or eyewear - has its own unique characteristics. With mindful care, you can help preserve the appearance, quality, and longevity of your accessories over time. 

Eyewear
Clean your sunglasses by gently wiping the lenses with the lens cleaning cloth included with every purchase. To prevent damage, never use paper towels or clothing, as they can trap dust and fibers and cause scratches. Avoid household detergents or soaps, which may harm the lenses or their coatings.

Writing Instruments
Exchanging the refill of your Swarovski pen is simple.

Follow the instructions in these short videos:
Change of twist mechanism to middle twist
Exchanging the Crystalline Lustre ballpoint refill
Exchanging the Crystal Shimmer ballpoint refill
Exchanging the Stellar Pen refill

To purchase pen refills, please visit one of our stores.