保固
產品保證
本保證僅在施華洛世奇店鋪或授權的施華洛世奇零售商購物時適用。所有Swarovski Created Diamonds產品的保證僅在原購買店鋪適用。
保證期為手錶機芯兩（2）年、其餘商品一 (1) 年（或適用法律要求的更長期限），自產品原始收據所示的日期起計算（需提供購物憑證）
本保證不適用因意外、誤用和濫用、修改、嘗試修復、購物後的疏忽、一般正常磨損和裂痕和/或未遵循產品維護建議而導致的產品損壞。
在本保證範圍內提出售後，請聯絡 customer_service_hk@swarovski.com 或前往您附近的施華洛世奇店鋪。在保證範圍內，您的產品出現故障，我們將提供您以下選項 (i) 如果可能，修復產品；或 (ii) 若產品無法維修，我們將無償以相同產品進行更換，或若無相同產品，以（客戶選擇的）可比性產品更換。
本保證是對您合法權利的補充，且不影響您的合法權利。
Swarovski Created Diamonds 保固政策
Swarovski warrants that Swarovski Created Diamonds jewelry purchased from Swarovski directly or an authorized Swarovski retailer are of merchantable quality and free from material or workmanship defects.
The warranty period for standard Swarovski Created Diamonds jewelry is three (3) years (or longer period where required by applicable law), and for made-to-order Swarovski Created Diamonds jewelry the warranty period is five (5) years (or longer period where required by applicable law), from the original date of product(s) receipt (proof of purchase is required). This warranty extends to the original purchaser of the Swarovski Created Diamonds jewelry.
Maintenance, repair, sizing, or other service performed by someone other than Swarovski will void this warranty. This warranty does not cover damage to product(s) caused by accident, external impact or pressure, misuse and abuse, modification, attempted repair, negligence after purchase, ordinary wear, and tear, and/or failure to follow the product(s) care advice. Loss of diamonds cracked or chipped diamonds, dents, misshapen bands scratching, resizing, lost, or stolen jewelry or diamonds occurring after purchase are not covered by this warranty. Discoloration due to exposure to harsh chemicals is also not covered by this warranty.
To make a claim under this warranty, please Contact Us or visit your nearest Swarovski store. In the event we determine your product(s) are found to have a material or manufacturer defect under this warranty, we will (i) repair the product if possible; or, if we deem appropriate, (ii) we will replace the item with the same or (a comparable product, free of charge.
This warranty is in addition to and does not affect your legal rights.
ANY WARRANTY IMPLIED BY STATE LAW ON THIS PRODUCT IS ALSO LIMITED IN DURATION TO THE LENGTH OF THIS EXPRESS WARRANTY. Some states, including New Jersey, do not allow limitations on how long an implied warranty lasts. Accordingly, if you live in these states, the above limitation on implied warranties does not apply to you.
The warranty period for standard Swarovski Created Diamonds jewelry is three (3) years (or longer period where required by applicable law), and for made-to-order Swarovski Created Diamonds jewelry the warranty period is five (5) years (or longer period where required by applicable law), from the original date of product(s) receipt (proof of purchase is required). This warranty extends to the original purchaser of the Swarovski Created Diamonds jewelry.
Maintenance, repair, sizing, or other service performed by someone other than Swarovski will void this warranty. This warranty does not cover damage to product(s) caused by accident, external impact or pressure, misuse and abuse, modification, attempted repair, negligence after purchase, ordinary wear, and tear, and/or failure to follow the product(s) care advice. Loss of diamonds cracked or chipped diamonds, dents, misshapen bands scratching, resizing, lost, or stolen jewelry or diamonds occurring after purchase are not covered by this warranty. Discoloration due to exposure to harsh chemicals is also not covered by this warranty.
To make a claim under this warranty, please Contact Us or visit your nearest Swarovski store. In the event we determine your product(s) are found to have a material or manufacturer defect under this warranty, we will (i) repair the product if possible; or, if we deem appropriate, (ii) we will replace the item with the same or (a comparable product, free of charge.
This warranty is in addition to and does not affect your legal rights.
ANY WARRANTY IMPLIED BY STATE LAW ON THIS PRODUCT IS ALSO LIMITED IN DURATION TO THE LENGTH OF THIS EXPRESS WARRANTY. Some states, including New Jersey, do not allow limitations on how long an implied warranty lasts. Accordingly, if you live in these states, the above limitation on implied warranties does not apply to you.
Proof of purchase
Please keep your invoice or receipt as proof of purchase.
For products purchased in store, the till receipt serves as the proof of purchase and will be requested for any warranty claim.
Please keep it safe. For products purchased from the Online Shop, the delivery receipt serves as the warranty and a certificate per online order.
For all online purchases, the invoice or delivery receipt must be presented, in order to make any claims regarding the warranty or similar.
For products purchased in store, the till receipt serves as the proof of purchase and will be requested for any warranty claim.
Please keep it safe. For products purchased from the Online Shop, the delivery receipt serves as the warranty and a certificate per online order.
For all online purchases, the invoice or delivery receipt must be presented, in order to make any claims regarding the warranty or similar.