Free standard shipping over 2,500 ฿

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Shipping Terms & Conditions

Orders placed from Monday to Friday by 07:00 THA Thailand time will be processed and shipped the following business days.
Orders placed on weekends and public holidays will be processed and shipped two business days later.
No deliveries are made on weekends or public holidays.

Standard Cost: 150 THB 
Free standard shipping over: 2500 THB 
Bangkok: 2-3 Business days 
Outer Metro: 4-5 Business days

Items remain the property of Swarovski until receipt of final payment.

When ordered by the last delivery dates communicated, items will usually be delivered on time. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. Swarovski can assume no liability in such cases.

We do not ship orders on public holidays therefore deliveries may take longer than expected during these periods.

Deliveries and returns on all orders are carbon-neutral

As we have our climate at heart, we compensate the unavoidable greenhouse gas emissions of all deliveries and returns. We do so by supporting a selection of certified and high-quality climate action projects through our partner South Pole. Find out more here.

Can I change my delivery address?

It is not always possible to change the delivery address or delivery date once the parcel is in transit. You might have the possibility to organize the delivery of your parcel in the most suitable way for you, by utilizing our delivery partners’ web portal.

Ship to another country/region?

Delivery to another country/region is not possible. Please place the order in the online shop of the country/region where the parcel is being delivered to.
You can change country/region and language by clicking on the country/region name in the country/region selector menu.

Where is my parcel?

Please check the shipping confirmation email to track your parcel
If the tracking shows that your parcel has been delivered, please check if someone else at your address has accepted it, alternatively your parcel may have been left with a neighbor.
Otherwise, please look for a notification of attempted delivery, you may find it in your letter box.
In case you cannot locate your parcel, please contact Customer Care, please have your order number and tracking number to hand.

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