保養說明
首飾
我們的珠寶採用精選的精緻材質精心打造。每種材質都具有獨特特性，透過細心保養將有助於維持珠寶的美感與使用壽命。請依據您的珠寶材質參閱以下保養建議。
Fashion Crystal Jewelry
我們的 Fashion Crystal Jewelry 珠寶線採用精心挑選的材質打造，包括以鍍金、鍍銠、鍍釕和鍍鈀工藝潤飾的施華洛世奇水晶飾件。每種材質都因其品質、美感與耐用性而被選用，有助您的珠寶長久保持璀璨光澤。
玫瑰金色調的 Fashion Crystal Jewelry 可能會因接觸空氣、濕氣及皮膚表面的化學成分，而隨著時間自然氧化或顏色變深。此是正常現象，並非產品瑕疵或品質下降。
日常保養
建議您在完成穿搭後最後再佩戴珠寶。洗手、游泳或使用香水、髮膠、肥皂、乳液等產品前，請取下您的施華洛世奇 Fashion Crystal Jewelry。這些產品可能會損害金屬表面、造成變色，或降低施華洛世奇水晶光澤。請避免可能刮傷或碰損珠寶的接觸。
清潔保養
請定期使用施華洛世奇專用擦拭布或柔軟、不起毛絮的布輕拭珠寶，以維持其原有光澤。
收納珠寶
請將珠寶單獨存放於原包裝或柔軟的收納袋中，以避免損壞。請務必扣好鍊扣，以防止纏結。
Swarovski Classica
施華洛世奇 demi-fine 珠寶採用再生利用的925銀精製而成，銀是一種珍貴的材料，因其美麗和細膩而備受珍視。旨在呈現持久光澤與恆久優雅。隨著時間推移，925銀可能會因接觸空氣與環境因素而自然氧化。表面輕微變暗或失去光澤是925銀正常且可預期的特性，並不表示產品存在瑕疵或品質下降。氧化程度可能因個人皮膚表面的化學成分、環境氣候及保養習慣不同而有所差異。
日常保養
經常佩戴的925銀通常需要較少保養，因此我們鼓勵您經常佩戴。為幫助維持珠寶的光澤，建議避免接觸水、香水、乳液及家用化學品。
清潔珠寶
定期使用施華洛世奇清潔布或柔軟的拋光布清潔，有助於恢復其光澤。您也可以前往最近的門市，依據人員建議進行925銀珠寶的專業清潔、拋光服務（部分服務需付費）。
收納珠寶
不佩戴時，請將珠寶存放在乾燥且密封的容器中。
Swarovski Created Diamonds
Swarovski Created Diamonds 鑲嵌於 18 K金、14 K 金 或 925 純銀底座，皆為精緻材質，需要特別保養照護。為確保首飾能盡量維持最佳狀態，請遵照以下指導原則：
首飾存放
首飾請存放在原始包裝中，避免產生刮痕。
確保各件首飾不會相互纏繞、摩擦、刮傷。
首飾清潔
使用 Swarovski 清潔布或柔軟無棉絮布料，維持材質的光澤度。
請勿使用面紙或紙巾清潔金屬，以免在金屬表面留下劃痕。
用稀釋肥皂水及軟刷，清潔您的首飾。
日常保養
金和銀都是相對較柔軟的金屬，因此請謹慎照料您的珠寶首飾。
在從事任何家事和室外雜務工作、洗手、淋浴、沐浴、游泳、或塗抹香水、髮膠、肥皂、乳液等身體保養品前，請先把首飾取下。
在健身房運動或從事接觸性運動時，避免佩戴首飾。
穿衣時請最後戴上首飾，脫衣時請最先取下首飾。
只要遵循這些保養指示，就能讓您的 Swarovski Created Diamonds 首飾在未來的歲月中保持最佳狀態。
Swarovski Created Diamonds
Swarovski Created Diamonds 鑲嵌於 18 K金、14 K 金 或 925 純銀底座，皆為精緻材質，需要特別保養照護。為確保首飾能盡量維持最佳狀態，請遵照以下指導原則：
首飾存放
首飾請存放在原始包裝中，避免產生刮痕。
確保各件首飾不會相互纏繞、摩擦、刮傷。
首飾清潔
使用 Swarovski 清潔布或柔軟無棉絮布料，維持材質的光澤度。
請勿使用面紙或紙巾清潔金屬，以免在金屬表面留下劃痕。
用稀釋肥皂水及軟刷，清潔您的首飾。
日常保養
金和銀都是相對較柔軟的金屬，因此請謹慎照料您的珠寶首飾。
在從事任何家事和室外雜務工作、洗手、淋浴、沐浴、游泳、或塗抹香水、髮膠、肥皂、乳液等身體保養品前，請先把首飾取下。
在健身房運動或從事接觸性運動時，避免佩戴首飾。
穿衣時請最後戴上首飾，脫衣時請最先取下首飾。
只要遵循這些保養指示，就能讓您的 Swarovski Created Diamonds 首飾在未來的歲月中保持最佳狀態。
腕錶
Swarovski watches are designed to offer timeless elegance and enduring style. Crafted with utmost precision using a range of refined materials - including stainless steel, leather, rose-gold and silver-tone finishes - each watch requires mindful care to preserve its beauty and performance over time. Follow the care guidance below to help ensure the longevity of your timepiece.
Please read the accompanying instructions manual carefully to familiarize yourself with your watch’s characteristics, including its level of water resistance.
Daily Care
Always remove your watch before applying body care products such as perfume, hairspray, soaps, and lotions. These substances can damage the metal, reduce the lifetime of the plating or coating, and cause discoloration or loss of brilliance. Put on your watch last when getting dressed and take it off first when undressing. We also recommend not wearing your Swarovski watch in bed or during exercise.
Cleaning your Watch
You can help preserve your watch's luster by cleaning it occasionally with the Swarovski Cleaning Cloth or a microfiber cloth. The case and bracelet may also be washed from time to time using soapy water and a soft brush.
Storing your Watch
Store your watch in its original packaging or a soft pouch to help avoid scratching. This also reduces exposure to sunlight, humidity, and excessive heat, which may fade color or shorten battery life.
For more details on watch maintenance, please refer to the Watches section.
Decorations
Polish your decorations carefully with the Swarovski Crystal Cleaning Cloth or a soft, lint-free cloth, or clean them by hand using lukewarm water. Do not soak your crystal products in water.
Dry with the cloth to maximize brilliance.
Do not use harsh or abrasive materials, or glass and window cleaners.
Items such as toasting flutes and vases require more intensive cleaning to remove any residue.
Fill a large, clean bowl with lukewarm water (around 30°C) and add a mild, pH-neutral dish detergent. Do not use boiling water, as it may damage your piece. Hold your Swarovski piece in one hand and use the other hand to gently rinse the entire product, including the base, without fully submerging it.
Accessories
Our accessories are thoughtfully designed and crafted from a variety of carefully selected materials. Each item - whether a writing instrument or eyewear - has its own unique characteristics. With mindful care, you can help preserve the appearance, quality, and longevity of your accessories over time.
Eyewear
Clean your sunglasses by gently wiping the lenses with the lens cleaning cloth included with every purchase. To prevent damage, never use paper towels or clothing, as they can trap dust and fibers and cause scratches. Avoid household detergents or soaps, which may harm the lenses or their coatings.
Writing Instruments
Exchanging the refill of your Swarovski pen is simple.
Follow the instructions in these short videos:
Change of twist mechanism to middle twist
Exchanging the Crystalline Lustre ballpoint refill
Exchanging the Crystal Shimmer ballpoint refill
Exchanging the Stellar Pen refill
To purchase pen refills, please visit one of our stores.