Click & Collect
Wie funktioniert Click & Collect?
Mit dem Click & Collect Service von Swarovski können Sie Ihre Artikel nun online bei swarovski.com bestellen, und KOSTENLOS von dem Click & Collect Swarovski Store abholen, den Sie angegeben haben. So vermeiden Sie Versandkosten.
Wann kann ich meine Bestellung abholen?
Sobald Ihre Bestellung von Ihrem Click & Collect Store abgeholt werden kann, erhalten Sie eine E-Mail.
Wie kann ich meine Bestellung abholen?
Please bring your order confirmation email and the original payment card as identification (or proof of ID if you used a different payment method). We cannot release your order without seeing your ID and orders cannot be collected by a third party on your behalf.
How long will you hold my order?
We will hold your order in store for 7 days, after which we will cancel it and issue a refund. Please note that, depending on your original payment method, it may take up to 14 days to process your refund.
Which store will my order go to?
You will receive an email confirmation with the store you selected to collect your item(s) from after placing the online order at Swarovski.com.
How do I return my order?
All online returns will be accepted in all participating Swarovski Click & Collect stores. Please find your nearest Click & Collect store by using our store finder. Use the filters to find all the participating Swarovski Click & Collect stores. Once your online return has been processed, you will receive a return confirmation email and the refund will be processed.