FAQ
Products
Since 1989, all genuine Swarovski products feature the Swarovski Swan logo. Pieces produced prior to this date have a different logo and in some cases, it may only be faintly visible or almost impossible to detect.
You will find the following logos on almost all Swarovski crystal and jewellery products:
Square Silver Crystal SC logo (1976 - 1988)
sCs/SCS logo (Swarovski Crystal Society 1987 - present)
Swan logo (1989 - present)
Please note that Swarovski generally does not produce custom-designed items but will personalise products offered from our corporate gifts offering. We also offer a personalisation option for the Christmas Ornament, Annual Edition. This customised product may not be returned or exchanged. In case of defective engraved items, the standard replacement and repairs process needs to be followed.
Swarovski produces a limited range of specially manufactured corporate gift items. For more information, please visit Corporate Gifts.
Swarovski produces crystals of the finest quality. The company's name has become synonymous with genuine crystal. Swarovski's specialised manufacturing processes, together with the highest quality raw materials, guarantee the highest possible degree of precision, component quality, consistency and unmatched brilliance.
Swarovski crystal is produced at the company’s traditional production plant in Wattens, Austria, where each crystal is subject to the most stringent quality controls. The exact recipe and the proportion of quartzes, sand and minerals remain a company secret that is part of the legacy of pioneer Daniel Swarovski to his three sons.
The metal parts are mostly gold- and rhodium-plated. In some cases also palladium-plated and with PVD-coated base metal. Swarovski gold jewellery is plated using 23k gold. It is designed with pale yellow gold that has a lustrous, bright and attractive shine. Swarovski rose gold jewellery is plated with 18k rose gold. The colour is achieved by alloying fine gold with copper.
Products
Since 1989, all genuine Swarovski products feature the Swarovski Swan logo. Pieces produced prior to this date have a different logo and in some cases, it may only be faintly visible or almost impossible to detect.
You will find the following logos on almost all Swarovski crystal and jewellery products:
Square Silver Crystal SC logo (1976 - 1988)
sCs/SCS logo (Swarovski Crystal Society 1987 - present)
Swan logo (1989 - present)
Please note that Swarovski generally does not produce custom-designed items but will personalise products offered from our corporate gifts offering. We also offer a personalisation option for the Christmas Ornament, Annual Edition. This customised product may not be returned or exchanged. In case of defective engraved items, the standard replacement and repairs process needs to be followed.
Swarovski produces a limited range of specially manufactured corporate gift items. For more information, please visit Corporate Gifts.
Swarovski produces crystals of the finest quality. The company's name has become synonymous with genuine crystal. Swarovski's specialised manufacturing processes, together with the highest quality raw materials, guarantee the highest possible degree of precision, component quality, consistency and unmatched brilliance.
Swarovski crystal is produced at the company’s traditional production plant in Wattens, Austria, where each crystal is subject to the most stringent quality controls. The exact recipe and the proportion of quartzes, sand and minerals remain a company secret that is part of the legacy of pioneer Daniel Swarovski to his three sons.
The metal parts are mostly gold- and rhodium-plated. In some cases also palladium-plated and with PVD-coated base metal. Swarovski gold jewellery is plated using 23k gold. It is designed with pale yellow gold that has a lustrous, bright and attractive shine. Swarovski rose gold jewellery is plated with 18k rose gold. The colour is achieved by alloying fine gold with copper.