Care Advice

All Swarovski fashion jewellery is traditionally crafted and therefore very delicate. As a result, special care is required. Please, follow the following care instructions:
1. Store your jewellery individually in the original packaging or a soft pouch to avoid damage.
2. Polish your jewellery frequently with a lint free cloth to maintain its original sparkling condition
3. Our recommendation is to always put the jewellery on last, as a finishing touch to an outfit.
4. And don’t forget to remove your Swarovski jewellery before washing your hands, swimming, or using products such as perfume, hairspray, soap, or lotion. Such products may harm the metal, cause discolouration, or cause a loss of crystal brilliance.
5. Avoid contact that may scratch or chip the crystal.

Sparkling Dance is a special collection, and some pieces contain moving parts. To keep the movement of the piece free to dance, we recommend cleaning on a regular basis. Place the article into lukewarm water with a few drops of dishwashing liquid.

General care:
1. Store your jewellery in the original packaging or a soft pouch to avoid damage.
2. Polish your jewellery frequently with a lint free cloth to maintain its original sparkle.
3. Avoid contact that may scratch or chip the crystal.

1. Polish your product carefully with a soft, lint free cloth or clean it by hand with lukewarm water. Do not soak your crystal products in water
2. Dry with a lint free cloth to maximize brilliance.
3. Do not use harsh, abrasive materials or glass/window cleaners.
4. When handling your crystal, it is advisable to wear cotton gloves to avoid leaving fingerprints.

Swarovski recommends that you treat leather products with care and avoid direct contact with grease, water, perfumes, and/or make up in order to prevent stains and/or damage.
Avoid overloading leather and fabric accessories, as this can cause them to lose their original shape.

It is very easy to exchange the refill of your Swarovski Crystalline ballpoint pen, USB pen, or mechanical pencil.

Simply follow the instructions in these short videos:

Change of twist mechanism to middle twist
Exchanging the Crystalline Lustre ballpoint refill
Exchanging the Crystal Shimmer ballpoint refill
Stellar Pen refill