Payment
What payment methods can I use?
Swarovski accepts the following forms of payment for online purchases
Visa
Mastercard
American Express
Diners Club
Unionpay
Paypal
EPS
Klarna
Google pay
Klarna
Klarna and Swarovski have partnered to provide flexible and easy online payment options through a "Buy now and pay later" method. For a detailed overview on how Klarna works, please visit the FAQ from Klarna.com.
PayPal
PayPal is a safe and efficient way to pay for your order in the Swarovski online shop.
PayPal enables you to securely send payments online with your credit card, bank account or PayPal account balance.
Swarovski also offers the option to checkout with PayPal Express.
It's a fast and secure way to bypass guest checkout and purchase our products online. PayPal has all your details saved, so all it takes is an email address and password to complete your online purchase safely.
When using PayPal Express, be aware that the shipping address of your order will be auto-populated with the address you have registered on your account.
Purchase on Invoice
In Germany, Austria and Switzerland (incl. Liechtenstein) you can pay for our products on invoice up to a maximum value of EUR 1,000 or CHF 1,000. This is subject to the condition that the shipping address does not deviate from your billing address. After a credit check has been carried out, the maximum invoice amount may be reduced. In individual cases, the order may be rejected. You will receive your invoice along with your delivery.
Your invoice is payable immediately without deductions upon receipt of the invoice. We have assigned our claim for payment against you to Bank Frick & CO AG. For Switzerland, payolution GmbH shall act as technical service provider. We would therefore ask that you transfer the invoice amount to one of the accounts listed below.
Germany & Austria:
Recipient: Swarovski Crystal Online, Alte Landstrasse 411, CH-8708 Männedorf, Schweiz
Unzer E-Com GmbH
Bank Frick & CO AG
DE47 6702 0190 0033 1157 09
HYVEDEMM489
If you have any questions about your invoice, you can find more about it on Payolution FAQ or you can also contact our partners directly:
Germany:
Customer-Support Germany Payolution
Hotline: 0800 404 33 00
Email: info.paylater@paysafe.com
Credit Cards
When paying with credit card, please fill in the required credit card details including the security code (CVC2/CVV2).
Your credit card will only be debited once your order has been confirmed.
If your payment is declined, please contact your bank or financial institution for assistance.
The purchase of Swarovski products takes place at Swarovski Austria Vertriebsgesellschaft m.b.H, headquartered in Austria.
Please be aware that credit card companies may charge additional fees for credit card purchases made abroad.
Les prix en ligne incluent-ils les taxes ?
Puis-je obtenir le remboursement de la TVA ?
Qu’est-ce que 3D Secure ?
Lors du processus de paiement, les clients disposant d’une carte de crédit 3D Secure sont invités à saisir un mot de passe d’autorisation qui leur est attribué par la société émettrice de leur carte de crédit. Ce contrôle d’authentification supplémentaire augmente la sécurité pour le détenteur de la carte de crédit ainsi que pour la boutique en ligne.
La banque ayant émis votre carte de crédit peut vous aider si vous rencontrez des difficultés avec ce processus.