Livraison

Standard Delivery - GLS

Orders placed from Monday to Friday by 10:00 CET will be processed and shipped the same business day.
Standard delivery time: 2 business days after processing and shipping
Standard shipping cost: EUR 6.95
Free standard shipping over: EUR 99

Express Delivery - FedEx
Orders placed from Monday to Friday by 14:30 CET will be processed and shipped the same business day.
Express delivery time: 1 business day after processing and shipping
Express shipping cost: EUR 17.50

Orders placed on weekends and national holidays will be processed and shipped the following business day.

Swarovski is unable to deliver to PO boxes or APO/FPO addresses. Items remain the property of Swarovski until receipt of final payment. 
When ordered by the last delivery dates communicated, items will usually be delivered on time. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. Swarovski can assume no liability in such cases.
We do not ship orders or schedule deliveries on national holidays therefore deliveries may take longer than expected during these periods.
For Crystal Myriad, Licensed-in and Creators Lab products a personalized premium delivery service is included with their purchase, please note it may take up to 2 weeks before the parcel is shipped, and you are notified via email.

Standard Delivery - GLS or FedEx

Orders placed from Monday to Friday by 10:00 CET will be processed and shipped the same business day.
Standard delivery time: 4-5 business days after processing and shipping. (7-10 to Madeira and Azores)
Standard shipping cost: EUR 6.95
Free standard shipping over: EUR 99

Express Delivery - FedEx

Orders placed from Monday to Friday by 14:30 CET will be processed and shipped the same business day.
Express delivery time: 1-2 business days after processing and shipping
Express shipping cost: EUR 19

Orders placed on weekends and national holidays will be processed and shipped the following business day. 

Swarovski is unable to deliver to PO boxes or APO/FPO addresses. Items remain the property of Swarovski until receipt of final payment. 

When ordered by the last delivery dates communicated, items will usually be delivered on time. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. Swarovski can assume no liability in such cases.

We do not ship orders or schedule deliveries on national holidays therefore deliveries may take longer than expected during these periods.

For Crystal Myriad, Licensed-in and Creators Lab products a personalized premium delivery service is included with their purchase, please note it may take up to 2 weeks before the parcel is shipped, and you are notified via email.

Standard Delivery - GLS

Orders placed from Monday to Friday by 10:00 CET will be processed and shipped the same business day.
Standard delivery time: 3 business days after processing and shipping
Standard shipping cost: EUR 6.95
Free standard shipping over: EUR 99

Express Delivery - FedEx

Orders placed from Monday to Friday by 14:30 CET will be processed and shipped the same business day.
Express delivery time: 1 business day after processing and shipping
Express shipping cost: EUR 19

Orders placed on weekends and national holidays will be processed and shipped the following business day.

Swarovski is unable to deliver to PO boxes or APO/FPO addresses. Items remain the property of Swarovski until receipt of final payment. 
When ordered by the last delivery dates communicated, items will usually be delivered on time. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. Swarovski can assume no liability in such cases.
We do not ship orders or schedule deliveries on national holidays therefore deliveries may take longer than expected during these periods.
For Crystal Myriad, Licensed-in and Creators Lab products a personalized premium delivery service is included with their purchase, please note it may take up to 2 weeks before the parcel is shipped, and you are notified via email.

Realiza tu pedido hoy y recibe tu paquete en la fecha y la dirección que escojas. Comprueba las fechas disponibles en el calendario cuando escojas la opción de entrega programada en el proceso de pago. Es posible que la entrega se realice un día laborable antes/después de la fecha seleccionada.

No es posible cambiar la fecha ni la dirección de entrega una vez el pedido ya está en reparto. Es posible que puedas reorganizar la entrega del paquete como mejor te convenga en la página web de la empresa de mensajería.

Dostawa zamówienia do innego kraju/regionu nie jest możliwa. Zamówienie należy złożyć w sklepie internetowym kraju/regionu, w którym przesyłka ma być dostarczona.
Kraj/region i język witryny internetowej można zmienić, klikając odpowiednią nazwę w menu wyboru kraju/regionu.

Aby śledzić dostawę przesyłki, należy sprawdzić e-mail z potwierdzeniem wysyłki.
Jeśli numer przesyłki wskazuje, że została ona doręczona, należy sprawdzić, czy ktoś inny pod adresem dostawy jej nie przyjął. Możliwe również, że kurier zostawił ją u sąsiada.
Jeśli tak się nie stało, należy sprawdzić, czy w skrzynce pocztowej nie ma powiadomienia o próbie doręczenia przesyłki.
W przypadku braku możliwości zlokalizowania paczki prosimy o kontakt z Działem obsługi klienta, mając pod ręką numer zamówienia i numer przesyłki.