Shipping

Standard Delivery - Delhivery or Bluedart

Orders placed from Monday to Thursday by 11:59 PM IST will be processed and shipped the following business day.
Standard delivery time: 3-7 business days after processing and shipping

Metro: 3-5 business days
Outer Metro: 6-7 business days
North East & Kashmir: 6-7 business days
Standard shipping cost: INR 500
Free standard shipping over: INR 9590

Express Delivery - Bluedart

Express delivery is available on selected products depending on availability in shipping locations within your region.

Orders placed from Monday to Friday by 12:00 PM IST will be processed and shipped the same business day.
Express delivery time: 1-2 business days after processing and shipping
Express shipping cost: INR ** 950

Your delivery may be shipped ground from a closer location.

Orders placed on weekends and national holidays will be processed and shipped the following business day.

Swarovski is unable to deliver to PO boxes or APO/FPO addresses. Items remain the property of Swarovski until receipt of final payment.
When ordered by the last delivery dates communicated, items will usually be delivered on time. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. Swarovski can assume no liability in such cases.
We do not ship orders on national holidays therefore deliveries may take longer than expected during these periods.

For Crystal Myriad, Licensed-in and Creators Lab products a personalized premium delivery service is included with their purchase, please note it may take up to 2 weeks before the parcel is shipped, and you are notified via email.

Wenn das Paket bereits unterwegs ist, ist es nicht immer möglich, die Lieferadresse oder den Liefertermin zu ändern. Eventuell können Sie die Zustellung Ihres Pakets jedoch über das Webportal unseres Zustellpartners an Ihre Bedürfnisse anpassen.

Die Lieferung in ein anderes Land/Gebiet ist nicht möglich. Bitte geben Sie Ihre Bestellung im Online-Shop des Landes/Gebiets auf, in dem das Paket ausgeliefert werden soll.
Sie können das Land/Gebiet und die Sprache ändern, indem Sie auf den Namen des Landes/Gebiets im Auswahlmenü für das Land/Gebiet klicken.

Please check the shipping confirmation email to track your parcel
If the tracking shows that your parcel has been delivered, please check if someone else at your address has accepted it, alternatively your parcel may have been left with a neighbor.
Otherwise, please look for a notification of attempted delivery, you may find it in your letter box.
In case you cannot locate your parcel, please contact Customer Care, please have your order number and tracking number to hand.