my swarovski
Country/Region
New Zealand

FAQ

BE SWAROVSKI
BE SWAROVSKI ONLINE ACCOUNT
If you already have a user account on our website, you need to log into your Swarovski online account in order to register your Be Swarovski membership number. Please go to your profile and below your email you will find the option: Be Swarovski membership details. Here you have to insert your membership number and click on 'Save'. You will get a notification that your details have been registered to your account.

If you don’t have a user account on our website yet, you need to create one with your Be Swarovski membership number. Go to the Be Swarovski landing page: www.swarovski.com/beswarovski and tick the box 'First time online' under 'I am a member'. Enter your membership number and your postal code and/or last name and click on 'Create online account'. Please check or complete your data, define your online password and submit. You will receive an email confirmation that you have been successfully registered.

BE SWAROVSKI ONLINE REWARDS
Please make sure that your Be Swarovski membership number is registered in your online account in order to redeem your Be Swarovski rewards.

You will then be able to add the Be Swarovski rewards in the Shopping Bag. Either click on the link in your reward email and your code will be added automatically to the Shopping Bag, or copy and paste the online code from your reward email into the Shopping Bag.

Please be aware that the loyalty gift is only redeemable in store and not on the website.

BE SWAROVSKI VOUCHER (RETURN)
Please contact our Customer Relations to receive a new online code. Please have your membership number or the email address you use for your Be Swarovski account ready.

BE SWAROVSKI
BE SWAROVSKI ONLINE ACCOUNT
If you already have a user account on our website, you need to log into your Swarovski online account in order to register your Be Swarovski membership number. Please go to your profile and below your email you will find the option: Be Swarovski membership details. Here you have to insert your membership number and click on 'Save'. You will get a notification that your details have been registered to your account.

If you don’t have a user account on our website yet, you need to create one with your Be Swarovski membership number. Go to the Be Swarovski landing page: www.swarovski.com/beswarovski and tick the box 'First time online' under 'I am a member'. Enter your membership number and your postal code and/or last name and click on 'Create online account'. Please check or complete your data, define your online password and submit. You will receive an email confirmation that you have been successfully registered.

BE SWAROVSKI ONLINE REWARDS
Please make sure that your Be Swarovski membership number is registered in your online account in order to redeem your Be Swarovski rewards.

You will then be able to add the Be Swarovski rewards in the Shopping Bag. Either click on the link in your reward email and your code will be added automatically to the Shopping Bag, or copy and paste the online code from your reward email into the Shopping Bag.

Please be aware that the loyalty gift is only redeemable in store and not on the website.

BE SWAROVSKI VOUCHER (RETURN)
Please contact our Customer Relations to receive a new online code. Please have your membership number or the email address you use for your Be Swarovski account ready.

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CUSTOMER SERVICE
OPENING HOURS

MON - FRI 10:00 - 20:00

SAT - SUN 11:00 - 19:00

Phone
+64 (9) 52 21 519