Shipping

Standard Delivery - Delhivery or Bluedart

Orders placed from Monday to Thursday by 11:59 PM IST will be processed and shipped the following business day.
Standard delivery time: 3-7 business days after processing and shipping

Metro: 3-5 business days
Outer Metro: 6-7 business days
North East & Kashmir: 6-7 business days
Standard shipping cost: INR 500
Free standard shipping over: INR 9590

Express Delivery - Bluedart

Express delivery is available on selected products depending on availability in shipping locations within your region.

Orders placed from Monday to Friday by 12:00 PM IST will be processed and shipped the same business day.
Express delivery time: 1-2 business days after processing and shipping
Express shipping cost: INR ** 950

Your delivery may be shipped ground from a closer location.

Orders placed on weekends and national holidays will be processed and shipped the following business day.

Swarovski is unable to deliver to PO boxes or APO/FPO addresses. Items remain the property of Swarovski until receipt of final payment.
When ordered by the last delivery dates communicated, items will usually be delivered on time. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. Swarovski can assume no liability in such cases.
We do not ship orders on national holidays therefore deliveries may take longer than expected during these periods.

For Crystal Myriad, Licensed-in and Creators Lab products a personalized premium delivery service is included with their purchase, please note it may take up to 2 weeks before the parcel is shipped, and you are notified via email.

Det är inte alltid möjligt att ändra leveransadressen eller leveransdatumet när paketet har skickats. Du kanske kan ordna leveransen av ditt paket på det sätt som passar dig bäst genom att använda våra leveranspartners webbportal.

Leverans till ett annat land/region är inte möjligt. Vänligen lägg din beställning i onlinebutiken för det land/den region dit paketet ska levereras.
Du kan byta land/region och språk genom att klicka på lands-/regionsnamnet i lands-/regionväljaren.

Kontrollera din leveransbekräftelse via e-post för att spåra ditt paket.
Om spårningen visar att ditt paket har levererats, kontrollera om någon annan på din adress har tagit emot det, alternativt kan ditt paket ha lämnats hos en granne.
Annars, leta efter en avi om att leveransförsök har gjorts, du kan hitta den i din brevlåda.
Om du inte hittar ditt paket, vänligen kontakta kundtjänst. Ha ditt ordernummer och spårningsnummer till hands.