Gift Cards and Vouchers
Can I use more than one gift card as payment?
You can merge up to two gift cards into one by simply following the easy steps available on the payment page during checkout.
Welcome Voucher Terms and Conditions
*Discount Voucher can only be redeemed on swarovski.com (login needed) in the country where the Voucher recipient is a registered member of the Swarovski Club. Discount Voucher is valid for one (1) month from the date of issue and cannot be combined with other offers, discounts or promotions. Discount Voucher is non-transferable, redeemable upon member identification and cannot be redeemed for cash. For the avoidance of doubt, discount voucher can only be used for the product purchase, not for paying gift cards, repair services, delivery costs or membership fees. Discount voucher code must be entered at the shopping bag. Discount Voucher can only be applied to full-priced products and cannot be combined with any other offer or voucher discount. Discount Voucher cannot be applied for the purchase of following: Designer Collections, Swarovski x Ariana Grande Capsule Collection, Myriads Collections, Creators Lab items, Limited Editions, Annual Editions, SCS exclusives, Online exclusives, Discounted products, Swarovski Created Diamonds, Outlet items, Regional Exclusives, Travel Retail, Corporate Gifts and Spare parts. No cash value. All items are subject to availability.
All purchases are subject to the Delivery and Returns Policy. These Terms are additional to Swarovski’s standard terms and conditions, which continue to apply. If there is a conflict between these Terms and Swarovski’s standard terms and conditions, these Terms will take priority to the extent necessary to resolve the conflict.
How can I check my electronic gift card balance?
Checking the remaining balance of an EGC is possible:
- Go to the page: https://www.swarovski.com/s-giftcardbuy/Buy-Gift-Card/
- Go to the bottom of the page, in the "Already have a Gift Card" section > "Check the status of your Gift Card"
- Click on "Check Balance"
- A new page opens, insert your Card Number in the "Card Number" field.
- Click on the button "Check balance"
How do I order a Gift Card?
Swarovski Gift Cards can be purchased here: www.swarovski.com/s-giftcardbuy/Buy-Gift-Card/
Gift cards can be sent by email (digital) or by post.
You may choose the gift card design as well as the amount, by following these few easy steps:
- Go to Gifts > Gift Card
- Click on the button "Buy a Gift Card"
- Select your card type to define if receiving a Digital gift card by email or a physical gift card sent by post.
- Select your favorite card design.
- Choose gift card value from available options or enter preferred value manually.
- Add the recipient's details (only available for gift cards by e-mail)
- Add your personal greeting text (only available for gift cards by e-mail)
- If everything is correct, click on “Add to Shopping Bag”
- Proceed check out as usual, (you might choose more items or finalize the order)
Please note that gift cards can be only redeemed within the same country it was issued or countries using the same currency.
Voucher or Gift Card not working
If you are facing difficulties applying your voucher or gift card, please consider the following advice.
Vouchers
Discount and money-off vouchers are entered on the shopping bag page and the voucher can include letters and numbers.
If the voucher is not accepted, please check the following:
- Voucher validity is not expired
- Item(s) being purchased is not part of the exclusion list mentioned in the T&Cs.
- You are not entering a 10 or 16-digit gift card code instead of the voucher code you currently hold.
Gift Cards
Gift Cards are entered on step 3 of the checkout process (payment page). Gift Cards are composed of numbers only.
If the gift card is not accepted, please check the following:
- Confirm you are entering the 10 or 16-digit card number correctly. Make sure you are not entering a money-off or discount voucher code.
How do I apply my voucher code?
Aby wykorzystać kod vouchera, należy wykonać poniższe proste kroki:
Po wybraniu wszystkich produktów na stronie koszyka wpisz kod vouchera w polu „Dodaj kod vouchera” i kliknij „Zastosuj kod”. Wówczas wyświetli się potwierdzenie realizacji vouchera.
Przypominamy, że przy jednym zamówieniu można zrealizować tylko jeden voucher.
Nie ma możliwości realizacji vouchera w ramach Wyprzedaży lub innych ofert lub promocji, jak również łączenia voucherów z innymi rabatami lub kuponami.
Zamówienia złożone w przeszłości, produkty z wyprzedaży, karty podarunkowe, produkty z edycji corocznych i limitowanych, z kolekcji Swarovski Remix Collection, produkty SCS oraz specjalne rzeźby, np. Crystal Myriad, są wyłączone z oferty.
Jak mogę wykorzystać kartę podarunkową?
Aby wykorzystać kartę podarunkową, należy wykonać poniższe proste kroki:
- Dodaj do koszyka produkty, które chcesz kupić
- Kliknij koszyk
- Dodaj torebkę na prezent lub kartkę okolicznościową, jeśli chcesz
- Wpisz kod z kuponu rabatowego, jeśli go posiadasz i zatwierdź.
- Kliknij „Kasa”
- Wybierz odpowiednią opcję dostawy
- Wpisz swój adres rozliczeniowy i dostawy
- Wykorzystaj kartę podarunkową, wpisując jej numer w odpowiednim polu „Zapłać kartą podarunkową” (strona płatności – krok 3) i zatwierdź.
- W koszyku pojawi się skorygowana cena.
- W koszyku pojawi się skorygowana cena.