Shipping

Standard Delivery - RR Express

Orders placed from Monday to Friday by 10:00 AM SGT will be processed and shipped same business day.
Standard delivery time: 2 business days (Mon - Sat)
Standard shipping cost: SGD 10
Free standard shipping over: SGD 100

Express Delivery - RR Express 

Orders placed from Monday to Friday by 10:00 AM SGT will be processed, shipped and delivered same business day.
Express shipping time (Order by 10AM/ Mon. - Fri.): Same Day Delivery by latest 6PM (Mon. - Fri.)
Express shipping cost: SGD 30

Orders placed on weekends and national holidays will be processed and shipped two business days later.

Swarovski is unable to deliver to PO boxes or APO/FPO addresses. Items remain the property of Swarovski until receipt of final payment.
When ordered by the last delivery dates communicated, items will usually be delivered on time. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. Swarovski can assume no liability in such cases.
We do not ship orders on national holidays therefore deliveries may take longer than expected during these periods.
For Crystal Myriad, Licensed-in and Creators Lab products a personalized premium delivery service is included with their purchase, please note it may take up to 2 weeks before the parcel is shipped, and you are notified via email.

 

It is not always possible to change the delivery address or delivery date once the parcel is in transit. You might have the possibility to organize the delivery of your parcel in the most suitable way for you, by utilizing our delivery partners’ web portal.

Delivery to another country/region is not possible. Please place the order in the online shop of the country/region where the parcel is being delivered to.
You can change country/region and language by clicking on the country/region name in the country/region selector menu.

注文商品を追跡するには、商品発送通知メールの内容をご確認ください。
追跡情報を確認しお荷物がすでに配達済みと表示されている場合は、配送住所にいらっしゃるほかの方が代理で受取をされていないかご確認ください。
また、不在配達表が郵便受けに入っていないか、併せてご確認ください。
配達完了と表示されていてもお荷物がどこにも見つからない場合には、ご注文番号と追跡番号とともに、カスタマーサービスへお問い合わせください。