運送

Standard Delivery - GLS

Orders placed from Monday to Friday by 10:00 CET will be processed and shipped the same business day.
Standard delivery time: 2 business days after processing and shipping
Standard shipping cost: EUR 6.95
Free standard shipping over: EUR 75

Express Delivery - FedEx

Orders placed from Monday to Friday by 14:30 CET will be processed and shipped the same business day.
Express delivery time: 1 business day after processing and shipping
Express shipping cost: EUR 17.50

Orders placed on weekends and national holidays will be processed and shipped the following business day.

Swarovski is unable to deliver to PO boxes or APO/FPO addresses. Items remain the property of Swarovski until receipt of final payment. 
When ordered by the last delivery dates communicated, items will usually be delivered on time. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. Swarovski can assume no liability in such cases.
We do not ship orders or schedule deliveries on national holidays therefore deliveries may take longer than expected during these periods.
For Crystal Myriad, Licensed-in and Creators Lab products a personalized premium delivery service is included with their purchase, please note it may take up to 2 weeks before the parcel is shipped, and you are notified via email.

No es posible cambiar la fecha ni la dirección de entrega una vez el pedido ya está en reparto. Es posible que puedas reorganizar la entrega del paquete como mejor te convenga en la página web de la empresa de mensajería.

No es posible realizar entregas a otros países/regiones. Realiza tu pedido en la tienda en línea del país/la región en el/la que se entregará el paquete.
Puedes cambiar el país/la región y el idioma haciendo clic en el nombre del país/la región en el menú de selección del país/la región.

Please check the shipping confirmation email to track your parcel
If the tracking shows that your parcel has been delivered, please check if someone else at your address has accepted it, alternatively your parcel may have been left with a neighbor.
Otherwise, please look for a notification of attempted delivery, you may find it in your letter box.
In case you cannot locate your parcel, please contact Customer Care, please have your order number and tracking number to hand.