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Payment

What payment methods can I use?

Swarovski accepts the following forms of payment for online purchases

Linepay

Credit Cards
When paying with credit card, please fill in the required credit card details including the security code (CVC2/CVV2).

Your credit card will only be debited once your order has been confirmed.
If your payment is declined, please contact your bank or financial institution for assistance.

The purchase of Swarovski products takes place at Swarovski Hong Kong Ltd, Taiwan Branch, headquartered in Hong Kong. Please be aware that credit card companies may charge additional fees for credit card purchases made abroad. 
 

Do online prices include taxes?

All prices displayed on www.swarovski.com include the appropriate taxes for countries/states/provinces where such taxes are applicable.

Can I have the VAT refunded?

All orders placed through the Swarovski Online Shop are exempt from VAT refunds. The VAT is calculated according to the tax regulations of the country of the online shop in which the order was submitted.

What is 3D Secure?

3-D Secure ist ein zusätzlicher Sicherheitsstandard zur Vermeidung von Kreditkartenbetrug bei Online-Bezahlungen.
Kunden mit einer 3-D Secure Kreditkarte werden an der Kasse um ein Authentifizierungspasswort gebeten, das sie von ihrem Kreditkartenunternehmen erhalten haben. Dieses Authentifizierungsverfahren hebt die Sicherheit für den Kreditkarteninhaber und Online-Shop noch einmal an.
Bei Problemen mit diesem Verfahren wenden Sie sich bitte an die Bank, die Ihre Kreditkarte ausgestellt hat.

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