Matrix armband Crystal Pearl, Ronde slijpvorm, Wit, Rodium toplaag

Standard Delivery - GLS
 

Orders placed from Monday to Friday by 10:00 CET will be processed and shipped the same business day.
Standard delivery time: 2 business days after processing and shipping
Standard shipping cost: EUR 6.95
Free standard shipping over: EUR 99 

Express Delivery - FedEx

Orders placed from Monday to Friday by 14:30 CET will be processed and shipped the same business day.
Express delivery time: 1 business day after processing and shipping
Express shipping cost: EUR 17.50

Swarovski is unable to deliver to PO boxes or APO/FPO addresses. Items remain the property of Swarovski until receipt of final payment. 
 

For Crystal Myriad, Licensed-in and Creators Lab products,  please note it may take up to 2 weeks before the parcel is shipped, and you are notified via email.
 

Swarovski's top priority is to satisfy all its customers. You may return ordered items and thereby withdraw from the sales contract up to 30 days after their receipt (with the exception of Gift Cards and customized products). Our returns policy covers all items, including those on promotion or sale.
 

How much time do returns take to be processed?
Once we have your return package we will register it and you will receive an email notification once return is processed. The refund transmission will then depend on the guidelines of your financial institution and it may take up to 3-7 business days for the credit to be applied to the same payment method used to place the order. The entire return and refund process may take up to 3-4 weeks from postage date.

Swarovski crystal is a delicate material that must be handled with special care. To ensure that your Swarovski product remains in the best possible condition over an extended period of time, please observe the advice below to avoid damage:

Jewellery & Watches:
Store your jewellery in the original packaging or a soft pouch to avoid scratches.
Avoid contact with water.
Remove jewellery before washing hands, swimming, and/or applying products (e.g. perfume, hairspray, soap, or lotion), as this could harm the metal and reduce the life of the plating, as well as cause discoloration and loss of crystal brilliance.
Avoid hard contact (i.e. knocking against objects) that can scratch or chip the crystal.

Figurines & Decorative Objects:
Polish your product carefully with a soft, lint free cloth or clean it by hand with lukewarm water. Do not soak your crystal products in water. Dry with a soft, lint free cloth to maximise brilliance. Avoid contact with harsh, abrasive materials and glass/window cleaners.
When handling your crystal, it is advisable to wear cotton gloves to avoid leaving fingerprints.

Swarovski Classica:

Swarovski demi-fine jewelry crafted from sterling silver from recycled sources is designed to offer lasting brilliance and timeless elegance. Over time, sterling silver may naturally tarnish due to exposure to air and environmental elements. This gentle darkening or dulling of the surface is a normal and expected characteristic of sterling silver and does not indicate a defect or reduced quality. The degree of tarnishing may vary depending on individual skin chemistry, climate, and care habits. 

Daily Care
Sterling silver that is worn regularly usually requires less care, so we encourage you to wear your jewelry every day. To help maintain the radiance of your piece, we recommend avoiding contact with water, perfumes, lotions, and household chemicals. 

Cleaning Your Jewelry
Regular cleaning with the Swarovski Cleaning Cloth or with a soft polishing cloth will help restore its brilliance. You may also have your sterling silver jewelry professionally cleaned and polished at your nearest store for a small fee.

Storing Your Jewelry
When not worn, store your jewelry in a dry, airtight container.

Make your gift even more special with a premium branded bag and colourful bow wrapping. You may also include a personalized gift message.

Please note:
By choosing a gift option, your items will all be wrapped into one gift bag. If you wish to add a personalized note, one card will be added per order.

Sustainability:
Our gift wrapping materials have been chosen with our beautiful planet in mind.

Standard Delivery - GLS
 

Orders placed from Monday to Friday by 09:00 GMT will be processed and shipped the same business day.
Standard delivery time: 5 business day after processing and shipping
Standard shipping cost: EUR 6.95
Free standard shipping over: EUR 75
 

Express Delivery - FedEx
 

Orders placed from Monday to Friday by 13:30 GMT will be processed and shipped the same business day.
Express delivery time: 1-2 business days after processing and shipping
Express shipping cost: EUR 19
 

Unfortunately, Swarovski is unable to deliver to PO boxes or APO/FPO addresses.
 

For Crystal Myriad, Licensed-in and Creators Lab products, please note it may take up to 2 weeks before the parcel is shipped, and you are notified via email.
 

Swarovski's top priority is to satisfy all its customers. You may return ordered items and thereby withdraw from the sales contract up to 30 days after their receipt (with the exception of Gift Cards and customized products). Our returns policy covers all items, including those on promotion or sale.
 

How much time do returns take to be processed?
Once we have your return package we will register it and you will receive an email notification once the return is processed. The refund transmission will then depend on the guidelines of your financial institution and it may take up to 3-7 business days for the credit to be applied to the same payment method used to place the order. The entire return and refund process may take up to 3-4 weeks from the postage date. 

O cristal Swarovski é um material delicado que é necessário manusear com especial cuidado. Para garantir que o seu produto Swarovski permanece nas melhores condições possíveis ao longo de um período de tempo prolongado, siga os conselhos abaixo para evitar danos:

Joias e relógios:
Guarde as suas joias na embalagem original ou num estojo suave para evitar arranhões.
Evite o contacto com a água.
Tire as joias antes de lavar as mãos, nadar e/ou aplicar produtos (por exemplo, perfume, laca, sabão ou loção), pois isto pode danificar o metal e reduzir a vida útil do banho, para além de levar à descoloração e perda de brilho do cristal. Evite contactos bruscos (por exemplo, bater contra objetos), que podem arranhar ou lascar o cristal.

Peças e objetos decorativos:
Dê brilho ao seu produto cuidadosamente, com um pano suave sem pelos, ou limpe-o à mão com água morna. Não deixe os seus produtos de cristal de molho em água.
Seque com um pano suave sem pelos, para maximizar o brilho.
Evite o contacto com materiais ásperos e abrasivos, bem como com produtos de limpeza de vidros/janelas.
Ao manusear o seu cristal, é aconselhável usar luvas de algodão, para não deixar impressões digitais.

Swarovski Classica:

As joias Swarovski demi-fine criadas em prata de lei proveniente de fontes recicladas foram concebidas para oferecer brilho duradouro e elegância intemporal. Com o tempo, a prata de lei pode oxidar naturalmente devido à exposição ao ar e aos elementos ambientais. Este ligeiro escurecimento ou perda de brilho da superfície é uma característica normal e esperada da prata de lei e não indica defeito nem redução da qualidade. O grau de oxidação pode variar consoante a química individual da pele, o clima e os hábitos de cuidado.

Cuidados Diários
A prata de lei usada regularmente costuma exigir menos cuidados, por isso incentivamo-lo a usar as suas joias todos os dias. Para ajudar a manter o brilho da sua peça, recomendamos evitar o contacto com água, perfumes, loções e produtos químicos domésticos.

Limpeza das suas Joias
Uma limpeza regular com o Swarovski Cleaning Cloth ou com um pano macio de polimento ajudará a recuperar o brilho. Também pode mandar limpar e polir profissionalmente as suas joias de prata de lei na loja mais próxima, mediante uma pequena taxa.

Armazenamento das suas Joias
Quando não estiverem a ser usadas, guarde as suas joias num recipiente seco e hermético.

Torne o seu presente ainda mais especial adicionando um embrulho premium com a marca e um laço colorido. Também pode incluir uma mensagem personalizada.

Note:
Ao escolher uma opção de embrulho, todos os seus itens serão colocados num único saco presente. Se desejar adicionar uma mensagem personalizada, será adicionado um cartão por pedido.

Sustentabilidade:
Os materiais dos nossos embrulhos foram escolhidos com o nosso maravilhoso planeta em mente.