Tarjetas de regalo y vales

Puede combinar hasta dos tarjetas de regalo en una siguiendo los sencillos pasos disponibles en la página de pago durante el proceso de compra.

*El vale de descuento solo puede canjearse en swarovski.com (inicio de sesión necesario) del país donde el receptor del vale esté registrado como miembro del Swarovski Club. El vale de descuento es válido durante un (1) mes desde la fecha de emisión y no puede combinarse con otras ofertas, descuentos o promociones. El vale de descuento no es transferible, solo puede canjearse previa identificación del socio y no por dinero en efectivo. Para evitar cualquier duda, el vale de descuento solo puede utilizarse para la compra de productos, y no para pagar tarjetas regalo, servicios de reparación, gastos de envío ni cuotas de suscripción. Hay que introducir el código del vale de descuento en la cesta de la compra. El vale de descuento solo puede aplicarse a productos sin descuento y no puede combinarse con ninguna otra promoción ni otro vale de descuento. El vale de descuento no es válido para la compra de lo siguiente: Colecciones de diseñador, Colecciones Myriads, Artículos de Creators Lab, Ediciones Limitadas, Ediciones Anuales, productos exclusivos de la SCS, productos exclusivos en línea, productos con descuento, Swarovski Created Diamonds, productos Rosenthal, artículos del Outlet, productos exclusivos regionales, Travel Retail, Regalos Corporativos y piezas de recambio. No podrán canjearse por dinero en efectivo. Todos los artículos están sujetos a disponibilidad.
Todas las compras están sujetas a la Política de entregas y devoluciones. Estos Términos son adicionales a los términos y condiciones estándar de Swarovski, que continúan aplicándose. Si hay discrepancias entre estos Términos y los términos y condiciones estándar de Swarovski, estos Términos prevalecerán en la medida necesaria para resolver el conflicto.

Checking the remaining balance of an EGC is possible:

- Go to the page: https://www.swarovski.com/s-giftcardbuy/Buy-Gift-Card/ 
- Go to the bottom of the page, in the "Already have a Gift Card" section > "Check the status of your Gift Card"
- Click on "Check Balance"
- A new page opens, insert your Card Number in the "Card Number" field. 
- Click on the button "Check balance"

Swarovski Gift Cards can be purchased here: www.swarovski.com/s-giftcardbuy/Buy-Gift-Card/

Gift cards can be sent by email (digital) or by post.

You may choose the gift card design as well as the amount, by following these few easy steps:

- Go to Gifts > Gift Card
- Click on the button "Buy a Gift Card"
- Select your card type to define if receiving a Digital gift card by email or a physical gift card sent by post.
- Select your favorite card design.
- Choose gift card value from available options or enter preferred value manually.
- Add the recipient's details (only available for gift cards by e-mail)
- Add your personal greeting text (only available for gift cards by e-mail)
- If everything is correct, click on “Add to Shopping Bag”
- Proceed check out as usual, (you might choose more items or finalize the order)

Please note that gift cards can be only redeemed within the same country it was issued or countries using the same currency.

If you are facing difficulties applying your voucher or gift card, please consider the following advice.

Vouchers
Discount and money-off vouchers are entered on the shopping bag page and the voucher can include letters and numbers.

If the voucher is not accepted, please check the following:
- Voucher validity is not expired
- Item(s) being purchased is not part of the exclusion list mentioned in the T&Cs.
- You are not entering a 10 or 16-digit gift card code instead of the voucher code you currently hold.

Gift Cards
Gift Cards are entered on step 3 of the checkout process (payment page). Gift Cards are composed of numbers only.

If the gift card is not accepted, please check the following:
- Confirm you are entering the 10 or 16-digit card number correctly. Make sure you are not entering a money-off or discount voucher code.

To redeem your voucher code, please follow these easy steps:

Once you have selected all the items you wish to purchase, on the shopping bag page you can type the voucher code in the “Enter promo code” field of the shopping bag and click on “Apply”. You will get a visual confirmation that your voucher code has been redeemed.

Please note that only one voucher can be redeemed per purchase.

Redemption as part of a Sale or other offers or promotions, as well as combining vouchers with other discounts or product vouchers, is not possible.

Orders made in the past, reduced products, Gift Cards, Annual and Limited Editions, The Swarovski Remix Collection, SCS products, and special sculptures such as the Crystal Myriad collection are excluded.

To redeem your gift card, please follow these easy steps:

- Add items you wish to purchase to the shopping bag
- Click on the shopping bag
- Add gift bag or greeting card if required
- Add a discount voucher code if you have one and submit.
- Click "Check-Out"
- Choose the suitable delivery option
- Enter your billing and shipping address
- Redeem your gift card by entering your gift card number in the appropriate ‘’ Pay with a Gift Card ‘’ field (checkout page – step 3) and submit.
- The price on your shopping bag will appear adjusted.