Shipping

Standard Delivery - GLS

Orders placed from Monday to Friday by 10:00 CET will be processed and shipped the same business day.
Standard delivery time: 2-3 business days after processing and shipping
Standard shipping cost: EUR 6.95
Free standard shipping over: EUR 75

Express Delivery - FedEx

Orders placed from Monday to Friday by 14:30 CET will be processed and shipped the same business day.
Express delivery time: 1-2 business days after processing and shipping
Express shipping cost: EUR 17.50

Orders placed on weekends and national holidays will be processed and shipped the following business day.

Swarovski is unable to deliver to PO boxes or APO/FPO addresses. Items remain the property of Swarovski until receipt of final payment. 
When ordered by the last delivery dates communicated, items will usually be delivered on time. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. Swarovski can assume no liability in such cases.
We do not ship orders or schedule deliveries on national holidays therefore deliveries may take longer than expected during these periods.
For Crystal Myriad, Licensed-in and Creators Lab products a personalized premium delivery service is included with their purchase, please note it may take up to 2 weeks before the parcel is shipped, and you are notified via email.

今天訂貨，並在您選取的日期和地址上收取您的包裹。在結帳過程中選擇按期送貨時，請檢查在系統顯示的日曆上的可送貨日期。可能在選定日期的一天前/後送貨。

包裹一旦在途中，則不一定能夠更改配送地址或配送日期。您可運用我們配送夥伴的網站，讓您以最適合的方式安排配送您的包裹。

不能運送到另一個國家/地區。請在位於包裹送達的國家/地區的線上商店下訂單。
您可以在國家/地區選擇功能表上按一下國家/地區名稱以更改國家/地區和語言。

請檢查您的送貨確認郵件以追蹤您的包裹
如果追蹤系統顯示您的包裹已被送達，請檢查有沒有其他人已經在您的地址裡收件，或被送到您的鄰居處。
否則，請到您的收件箱查看嘗試送貨通知。
如果您不能找出包裹位置，請聯絡客戶服務部，並準備好您的訂單號碼和追蹤號碼。