Gift Cards and Vouchers

You can merge up to two gift cards into one by simply following the easy steps available on the payment page during checkout.

*Discount Voucher can only be redeemed on swarovski.com (login needed) in the country where the Voucher recipient is a registered member of the Swarovski Club. Discount Voucher is valid for one (1) month from the date of issue and cannot be combined with other offers, discounts or promotions. Discount Voucher is non-transferable, redeemable upon member identification and cannot be redeemed for cash. For the avoidance of doubt, discount voucher can only be used for the product purchase, not for paying gift cards, repair services, delivery costs or membership fees. Discount voucher code must be entered at the shopping bag. Discount Voucher can only be applied to full-priced products and cannot be combined with any other offer or voucher discount. Discount Voucher cannot be applied for the purchase of following: Designer Collections, Swarovski x Ariana Grande Capsule Collection, Myriads Collections, Creators Lab items, Limited Editions, Annual Editions, SCS exclusives, Online exclusives, Discounted products, Swarovski Created Diamonds, Outlet items, Regional Exclusives, Travel Retail, Corporate Gifts and Spare parts. No cash value. All items are subject to availability.
All purchases are subject to the Delivery and Returns Policy. These Terms are additional to Swarovski’s standard terms and conditions, which continue to apply. If there is a conflict between these Terms and Swarovski’s standard terms and conditions, these Terms will take priority to the extent necessary to resolve the conflict.

Checking the remaining balance of an EGC is possible:

- Go to the page: https://www.swarovski.com/s-giftcardbuy/Buy-Gift-Card/ 
- Go to the bottom of the page, in the "Already have a Gift Card" section > "Check the status of your Gift Card"
- Click on "Check Balance"
- A new page opens, insert your Card Number in the "Card Number" field. 
- Click on the button "Check balance"

Swarovski Gift Cards can be purchased here: www.swarovski.com/s-giftcardbuy/Buy-Gift-Card/

Gift cards can be sent by email (digital) or by post.

You may choose the gift card design as well as the amount, by following these few easy steps:

- Go to Gifts > Gift Card
- Click on the button "Buy a Gift Card"
- Select your card type to define if receiving a Digital gift card by email or a physical gift card sent by post.
- Select your favorite card design.
- Choose gift card value from available options or enter preferred value manually.
- Add the recipient's details (only available for gift cards by e-mail)
- Add your personal greeting text (only available for gift cards by e-mail)
- If everything is correct, click on “Add to Shopping Bag”
- Proceed check out as usual, (you might choose more items or finalize the order)

Please note that gift cards can be only redeemed within the same country it was issued or countries using the same currency.

如果您在使用優惠券或禮品卡時遇到困難，請考慮以下建議。

優惠券
在購物袋頁面輸入折扣券和減價優惠券，優惠券可包括字母和數字。

假如禮劵不被接受，請檢查以下項目：
- 優惠券有效期未過期
- 所購買物品不在條款與細則中提到的除外商品列表中。
- 您輸入的不是10位元或16位元數字的禮品卡代碼，而是目前持有的優惠券代碼。

禮品卡  
應在結帳流程的步驟 3 輸入禮品卡（付款頁面）。禮品卡僅由數字組成。

如禮品卡不被接受，請核實下列內容：
- 確認所輸入的10位元或16位元卡號正確。確保您沒有輸入減價或折扣券代碼。

要兑换您的优惠码，请遵循下面的简单步骤：

一旦您选择了所有您想购买的商品，请在购物袋页面的“輸入優惠碼”字段输入优惠码，然后点击“套用”。您会看到您的优惠码已经兑换的确认信息。

请注意，每笔订单只能兑换一张优惠券。

不能在购买打折或其他优惠或促销产品时兑换，优惠券也不能与其他折扣或产品优惠券叠加使用。

过去的订单、缩小版产品、礼品卡、挂饰年集和限定发行产品、Swarovski Remix 产品系列、SCS 产品和 Crystal Myriad 产品系列等特殊雕塑均不包括在内。

要兌換您的禮品卡，請按照以下簡單步驟操作：

- 把您要購買的商品添加到購物袋
- 點擊購物袋
- 可添加禮品袋或賀卡（如需要）
- 添加折扣券代碼（如果有）並提交。
- 點擊「結帳」
- 選擇合適的送貨方式
- 輸入您的帳單和送貨地址
- 通過在相應的「使用禮品卡付款」字段（結帳頁面 ─ 第 3 步）中輸入您的禮品卡號碼來兌換您的禮品卡，然後提交。
- 系統將顯示購物袋上的價格已被調整。

- 通過在相應的「使用禮品卡付款」字段（結帳頁面 ─ 第 3 步）中輸入您的禮品卡號碼來兌換您的禮品卡，然後提交。
- 系統將顯示購物袋上的價格已被調整。