$(this).closest('#contactTopicFormConfigWrapper').find('.js-contactTopicFormConfig')
.formValidation(
{
autoFocus: false,
framework: 'bootstrap',
icon: {
valid: null,
invalid: null,
validating: null
},
fields: {
'values[contactTopicFormDefinition_contactTopic]': {
trigger: 'change',
validators: {
notEmpty: {
message: 'Izberite svojo temo',
message_en: 'Izberite svojo temo'
}
}
}
}
}
)
.on('success.field.fv', function() {
/* note: we need to check if there is an error in the form, as the plugin does a validation on field level.
Validating the whole form on blur of a field is no option, as the customer does not want to see error messages on all fields
when entering one field. In case of an error on at least one field we disable the submit button manually */
var $form = $(this).closest('form');
if ($form.find('.form-group.has-error').length > 0) {
var $button = $form.find('.js-button');
if (!$button.hasClass('disabled')) {
$button.addClass('disabled');
}
}
})
.on('err.field.fv', function(e, data) {
/*
* On error field validation, enable submit button.
* Source: https://old.formvalidation.io/examples/enabling-submit-button/
*/
data.fv.disableSubmitButtons(false);
if(data.element.closest('.form-combo-molecule').length){
/* Get the messages of field */
var messages = data.fv.getMessages(data.element);
/* Get the error message content of the field */
var errorContent = data.element.closest('.form-combo-molecule').find('.errors');
/* Get the hidden error message of the field */
var errorField = errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"][style="display: none;"]');
/* Loop over the messages */
for (var i in messages) {
if (errorField[1] == undefined) {
var newErrorContainer = document.createElement("small");
$(newErrorContainer).attr("class", "swa-form-input__error-message swa-headline-sans--supertiny");
$(newErrorContainer).attr("data-field", data.field);
$(newErrorContainer).attr("data-fv-validator", "callback");
$(newErrorContainer).attr("data-fv-for", $(data.element[0]).attr("name") );
$(newErrorContainer).attr("data-fv-result", "INVALID");
$(newErrorContainer).attr("data-tracked", "true");
$(newErrorContainer).html(messages[i]);
if (errorContent.text().includes(messages[i])) {
$(newErrorContainer).hide();
}
errorContent.append(newErrorContainer);
}
}
}
})
.on('success.field.fv', function(e, data) {
/*
* On success field validation, enable submit button.
* Source: https://old.formvalidation.io/examples/enabling-submit-button/
*/
data.fv.disableSubmitButtons(false);
/* Remove the field messages */
$errorContent = data.element.closest('.form-combo-molecule').find('.errors');
$errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"]').remove();
$errorContent.find('.swa-form-input__error-message[data-fv-result="INVALID"]').removeAttr("style");
})
.on('success.form.fv', function() {
var formId = 'ShortContactTopic';
if (!formId || formId === 'cfRequest' || formId === 'cfResponse') {
formId = 'contactTopicFormDefinition';
}
ACC.tracking.pushFormSubmit(formId);
});
var replaceDatePatternWithValue = function(mandatory, fieldConfigCode, fieldConfigPattern) {
var date = fieldConfigPattern.toUpperCase();
var year = $("#" + fieldConfigCode + "_year").val();
var month = $("#" + fieldConfigCode + "_month").val();
var day = $("#" + fieldConfigCode + "_day").val();
date = date.replace(/[Y]+/, year);
date = date.replace(/[M]+/, month);
date = date.replace(/[D]+/, day);
var hiddenDateField = $('.js-' + fieldConfigCode + '_hidden');
if (mandatory) {
hiddenDateField.val(date);
} else {
hiddenDateField.val(date == "" ? "" : date);
}
};
var triggerFormValidation = function(fieldId, mandatory, fieldCode, dateFormat) {
replaceDatePatternWithValue(mandatory, fieldCode, dateFormat);
$('.js-fieldCode').formValidation('revalidateField', 'values[fieldCode_'+ fieldId + ']');
};
var removeDateMoleculeError = function(molecule) {
if(molecule.hasClass('has-error')){
molecule.removeClass('has-error');
molecule.find('.help-block').find('span').remove();
}
};
2
Onderwerp
Selecteer een van de volgende onderwerpen
$(this).closest('#contactSubjectFormConfigWrapper').find('.js-contactSubjectFormConfig')
.formValidation(
{
autoFocus: false,
framework: 'bootstrap',
icon: {
valid: null,
invalid: null,
validating: null
},
fields: {
'values[contactSubjectFormDefinition_contactSubject]': {
trigger: 'change',
validators: {
notEmpty: {
message: 'Please select your subject',
message_en: 'Please select your subject'
}
}
}
}
}
)
.on('success.field.fv', function() {
/* note: we need to check if there is an error in the form, as the plugin does a validation on field level.
Validating the whole form on blur of a field is no option, as the customer does not want to see error messages on all fields
when entering one field. In case of an error on at least one field we disable the submit button manually */
var $form = $(this).closest('form');
if ($form.find('.form-group.has-error').length > 0) {
var $button = $form.find('.js-button');
if (!$button.hasClass('disabled')) {
$button.addClass('disabled');
}
}
})
.on('err.field.fv', function(e, data) {
/*
* On error field validation, enable submit button.
* Source: https://old.formvalidation.io/examples/enabling-submit-button/
*/
data.fv.disableSubmitButtons(false);
if(data.element.closest('.form-combo-molecule').length){
/* Get the messages of field */
var messages = data.fv.getMessages(data.element);
/* Get the error message content of the field */
var errorContent = data.element.closest('.form-combo-molecule').find('.errors');
/* Get the hidden error message of the field */
var errorField = errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"][style="display: none;"]');
/* Loop over the messages */
for (var i in messages) {
if (errorField[1] == undefined) {
var newErrorContainer = document.createElement("small");
$(newErrorContainer).attr("class", "swa-form-input__error-message swa-headline-sans--supertiny");
$(newErrorContainer).attr("data-field", data.field);
$(newErrorContainer).attr("data-fv-validator", "callback");
$(newErrorContainer).attr("data-fv-for", $(data.element[0]).attr("name") );
$(newErrorContainer).attr("data-fv-result", "INVALID");
$(newErrorContainer).attr("data-tracked", "true");
$(newErrorContainer).html(messages[i]);
if (errorContent.text().includes(messages[i])) {
$(newErrorContainer).hide();
}
errorContent.append(newErrorContainer);
}
}
}
})
.on('success.field.fv', function(e, data) {
/*
* On success field validation, enable submit button.
* Source: https://old.formvalidation.io/examples/enabling-submit-button/
*/
data.fv.disableSubmitButtons(false);
/* Remove the field messages */
$errorContent = data.element.closest('.form-combo-molecule').find('.errors');
$errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"]').remove();
$errorContent.find('.swa-form-input__error-message[data-fv-result="INVALID"]').removeAttr("style");
})
.on('success.form.fv', function() {
var formId = 'ShortContactSubject';
if (!formId || formId === 'cfRequest' || formId === 'cfResponse') {
formId = 'contactSubjectFormDefinition';
}
ACC.tracking.pushFormSubmit(formId);
});
var replaceDatePatternWithValue = function(mandatory, fieldConfigCode, fieldConfigPattern) {
var date = fieldConfigPattern.toUpperCase();
var year = $("#" + fieldConfigCode + "_year").val();
var month = $("#" + fieldConfigCode + "_month").val();
var day = $("#" + fieldConfigCode + "_day").val();
date = date.replace(/[Y]+/, year);
date = date.replace(/[M]+/, month);
date = date.replace(/[D]+/, day);
var hiddenDateField = $('.js-' + fieldConfigCode + '_hidden');
if (mandatory) {
hiddenDateField.val(date);
} else {
hiddenDateField.val(date == "" ? "" : date);
}
};
var triggerFormValidation = function(fieldId, mandatory, fieldCode, dateFormat) {
replaceDatePatternWithValue(mandatory, fieldCode, dateFormat);
$('.js-fieldCode').formValidation('revalidateField', 'values[fieldCode_'+ fieldId + ']');
};
var removeDateMoleculeError = function(molecule) {
if(molecule.hasClass('has-error')){
molecule.removeClass('has-error');
molecule.find('.help-block').find('span').remove();
}
};
$(this).closest('#contactSubjectOtherFormConfigWrapper').find('.js-contactSubjectOtherFormConfig')
.formValidation(
{
autoFocus: false,
framework: 'bootstrap',
icon: {
valid: null,
invalid: null,
validating: null
},
fields: {
'values[contactSubjectOtherFormDefinition_contactSubjectTxt]': {
trigger: 'keyup',
validators: {
notEmpty: {
message: 'Vnesite svojo zadevo',
message_en: 'Vnesite svojo zadevo'
},
stringLength: {
message: 'Število znakov v tem polju mora biti med 0 in 40',
message_en: 'The number of characters for this field must be between 0 and 40',
min: 0
,
max: 40
},
}
}
}
}
)
.on('success.field.fv', function() {
/* note: we need to check if there is an error in the form, as the plugin does a validation on field level.
Validating the whole form on blur of a field is no option, as the customer does not want to see error messages on all fields
when entering one field. In case of an error on at least one field we disable the submit button manually */
var $form = $(this).closest('form');
if ($form.find('.form-group.has-error').length > 0) {
var $button = $form.find('.js-button');
if (!$button.hasClass('disabled')) {
$button.addClass('disabled');
}
}
})
.on('err.field.fv', function(e, data) {
/*
* On error field validation, enable submit button.
* Source: https://old.formvalidation.io/examples/enabling-submit-button/
*/
data.fv.disableSubmitButtons(false);
if(data.element.closest('.form-combo-molecule').length){
/* Get the messages of field */
var messages = data.fv.getMessages(data.element);
/* Get the error message content of the field */
var errorContent = data.element.closest('.form-combo-molecule').find('.errors');
/* Get the hidden error message of the field */
var errorField = errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"][style="display: none;"]');
/* Loop over the messages */
for (var i in messages) {
if (errorField[1] == undefined) {
var newErrorContainer = document.createElement("small");
$(newErrorContainer).attr("class", "swa-form-input__error-message swa-headline-sans--supertiny");
$(newErrorContainer).attr("data-field", data.field);
$(newErrorContainer).attr("data-fv-validator", "callback");
$(newErrorContainer).attr("data-fv-for", $(data.element[0]).attr("name") );
$(newErrorContainer).attr("data-fv-result", "INVALID");
$(newErrorContainer).attr("data-tracked", "true");
$(newErrorContainer).html(messages[i]);
if (errorContent.text().includes(messages[i])) {
$(newErrorContainer).hide();
}
errorContent.append(newErrorContainer);
}
}
}
})
.on('success.field.fv', function(e, data) {
/*
* On success field validation, enable submit button.
* Source: https://old.formvalidation.io/examples/enabling-submit-button/
*/
data.fv.disableSubmitButtons(false);
/* Remove the field messages */
$errorContent = data.element.closest('.form-combo-molecule').find('.errors');
$errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"]').remove();
$errorContent.find('.swa-form-input__error-message[data-fv-result="INVALID"]').removeAttr("style");
})
.on('success.form.fv', function() {
var formId = 'contactSubjectOther';
if (!formId || formId === 'cfRequest' || formId === 'cfResponse') {
formId = 'contactSubjectOtherFormDefinition';
}
ACC.tracking.pushFormSubmit(formId);
});
var replaceDatePatternWithValue = function(mandatory, fieldConfigCode, fieldConfigPattern) {
var date = fieldConfigPattern.toUpperCase();
var year = $("#" + fieldConfigCode + "_year").val();
var month = $("#" + fieldConfigCode + "_month").val();
var day = $("#" + fieldConfigCode + "_day").val();
date = date.replace(/[Y]+/, year);
date = date.replace(/[M]+/, month);
date = date.replace(/[D]+/, day);
var hiddenDateField = $('.js-' + fieldConfigCode + '_hidden');
if (mandatory) {
hiddenDateField.val(date);
} else {
hiddenDateField.val(date == "" ? "" : date);
}
};
var triggerFormValidation = function(fieldId, mandatory, fieldCode, dateFormat) {
replaceDatePatternWithValue(mandatory, fieldCode, dateFormat);
$('.js-fieldCode').formValidation('revalidateField', 'values[fieldCode_'+ fieldId + ']');
};
var removeDateMoleculeError = function(molecule) {
if(molecule.hasClass('has-error')){
molecule.removeClass('has-error');
molecule.find('.help-block').find('span').remove();
}
};
{"didYouKnowLabel":"Ali ste vedeli:","product-size":["Om je perfecte maat te weten, kun je onze maatgids gebruiken.","Voor meer informatie, zie de <a href="/s-swarovski-ring-size/" target="_blank" rel="noopener noreferrer">Maatgids</a>"],"product-availability":["Om de beschikbaarheid in de winkel te controleren, volg je deze stappen: <br/>1. Kies je product uit onze online shop. <br/>2. Op de productdetailpagina, naast "Toevoegen aan winkelwagentje", selecteer je "Zoeken in de store" en klik je op "Click & Collect: Voorraad bekijken." <br/>3. Voer je huidige of gewenste locatie in en bekijk de beschikbare opties.","Voor meer informatie, zie onze <a href="/s-faq-order/?accordionID=CC-Overview_AE-product_availibility" target="_blank" rel="noopener noreferrer">FAQ</a>"],"product-colors":["Gebruik de kleurfilter op de productlijstpagina of bekijk de kleurvariaties op de productdetailpagina om de perfecte match te vinden."],"promotion-info":["Swarovski organiseert het hele jaar door verkoopacties; om op de hoogte te blijven, raden we aan om je aan te melden voor onze nieuwsbrief."],"promotion-extension":["Onze promoties hebben altijd vaste geldigheidsperiodes. Zodra de einddatum is verstreken, stoppen de kortingscodes automatisch met werken of keert de standaardprijs terug. Bestellingen die vóór de lancering van een promotie zijn geplaatst, kunnen niet worden aangepast om te profiteren van de nieuwste promotie."],"promotion-quality":["Controleer de voorwaarden van de promotie om ervoor te zorgen dat je artikel in aanmerking komt en bevestig dat je bestelling binnen de promotieperiode is geplaatst.","Voor meer details, zie onze <a href="/s-faq-order/?accordionID=CC-Overview_AE-purchase_qualify" target="_blank" rel="noopener noreferrer">FAQ</a>"],"order-resendOrderConfirmation":["Zeker! Als je een update over jouw bestelling wilt, bezoek dan <a href="/s-faq-orderstatus/Swarovski-Order-Status-FAQs/" target="_blank" rel="noopener noreferrer">bestelstatus</a>. Als je jouw bestelnummer niet weet, geef je gewoon jouw e-mailadres op en wij sturen de bestelbevestiging opnieuw."],"order-orderStatus":["Je hier gemakkelijk de status van je bestelling kunt controleren <a href="/s-faq-orderstatus/Swarovski-Order-Status-FAQs/" target="_blank" rel="noopener noreferrer">Bestelstatus</a>"],"order-cancelEntire":["Een annulering van een bestelling mogelijk is binnen ongeveer 15 minuten na ontvangst van je orderbevestiging?","Voor meer informatie, zie <a href="/s-faq-order/?accordionID=CC-Overview_AE-cancel_order_new" target="_blank" rel="noopener noreferrer">FAQ</a>"],"order-cancelPartially":["Gedeeltelijke annuleringen zijn niet mogelijk, alleen volledige annuleringen binnen ongeveer 15 minuten na bevestiging.","Zie <a href="/s-faq-order/?accordionID=CC-Overview_AE-cancel_order_new" target="_blank" rel="noopener noreferrer">FAQ</a> voor details."],"order-changeBillingAddress":["Wij kunnen een factuuradres niet wijzigen."],"order-return":["Je de stappen in onze <a href="/s-faq-return/?accordionID=CC-Overview_AE-how-do-I-return-my-item" target="_blank" rel="noopener noreferrer">FAQ</a> kunt volgen voor gedetailleerde begeleiding."],"order-returnPolicy":["Voor meer informatie over ons retourbeleid, klik hier <a href="/s-faq-return/?accordionID=CC-Overview_AE-can-I-do-a-return" target="_blank" rel="noopener noreferrer">FAQ</a>"],"order-onlineRefundStatus":["Retourzendingen ongeveer 14 werkdagen duren? Je ontvangt een bevestigingsmail zodra we je retour hebben ontvangen, en het kan tot 10 werkdagen duren voordat de terugbetaling op je rekening verschijnt.","Voor meer details, zie onze <a href="/s-faq-return/?accordionID=CC-Purchase-Returns_AE-when-will-I-receive-my-refund" target="_blank" rel="noopener noreferrer">FAQ</a>"],"exchange-exchangeProduct":["Ruilen niet mogelijk is? Gelieve ongewenste artikelen volgens ons retourbeleid terug te sturen en een nieuwe bestelling te plaatsen voor het juiste product.","Voor meer details, zie onze <a href="/s-faq-return/?accordionID=CC-Purchase-Returns_AE-exchange-purchase" target="_blank" rel="noopener noreferrer">FAQ</a>"],"exchange-exchangeInStore":["Je kunt gedetailleerde informatie vinden in onze <a href="/s-faq-return/?accordionID=CC-Purchase-Returns_AE-exchange-product" target="_blank" rel="noopener noreferrer">FAQ</a>."],"exchange-exchangeProductFromAnotherCountry":["Om verschillende redenen heeft Swarovski geen wereldwijde omruil- of restitutiebeleid. Daarom kunnen wij producten die in andere landen zijn gekocht niet ruilen, vervangen of terugbetalen."],"delivery-tracking":["Je hebt de trackinglink ontvangen bij jouw verzendbevestiging. Je kunt ook de voortgang van jouw zending hier controleren: <a href="/s-faq-orderstatus/Swarovski-Order-Status-FAQs/" target="_blank" rel="noopener noreferrer">order status</a>."],"delivery-damagedItem":["Onze excuses voor het ongemak. Neem contact op met onze klantenservice en stuur foto's van de verzenddoos en het beschadigde product. Wij zoeken een oplossing voor je."],"delivery-missingItem":["Onze excuses voor het ongemak. Is de verzenddoos gemanipuleerd? Neem contact op met onze klantenservice en stuur foto's van de verzenddoos, wij zullen dit onderzoeken en een oplossing voor jou vinden."],"delivery-changeAddress":["Het wijzigen van het afleveradres of de datum mogelijk niet meer mogelijk is zodra een pakket in transit is? Je kunt het webportaal van onze bezorgpartner gebruiken om de bezorgopties te beheren.","Voor meer details, zie onze <a href="/s-faq-shipping/Swarovski-Shipping-FAQs/?accordionID=CC-Overview_AE-delivery_address" target="_blank" rel="noopener noreferrer">FAQ</a>"],"delivery-changeCountry":["Levering naar een ander land/regio is niet mogelijk. Plaats jouw bestelling bij de online winkel van de bezorgbestemming. Om land/regio en taal te wijzigen, klik je op de naam van het land/de regio in het keuzemenu."],"payment-electronicCard":["Elektronische cadeaubonnen worden ingevoerd tijdens de betalingsfase in de kassa. Controleer of je het 10- of 16-cijferige kaartnummer correct invoert. Zorg ervoor dat je geen kortingscode of bon invoert.","Voor meer informatie, klik hier <a href="/s-faq-giftcard-voucher/Swarovski-Gift-Cards-Voucher-FAQs/?accordionID=CC-Purchase-Vouchers_AE-voucher-not-working" target="_blank" rel="noopener noreferrer">FAQ</a>"],"payment-multipleElectronicGiftCards":["Om met meerdere cadeaubonnen te betalen, volg je de stappen om cadeaubonnen samen te voegen bij de betalingsfase."],"payment-payWith":["Om jouw cadeaubon in te wisselen, volg je deze eenvoudige stappen die worden beschreven in onze <a href="/s-faq-giftcard-voucher/Swarovski-Gift-Cards-Voucher-FAQs/?accordionID=CC-Purchase-Vouchers_AE-redeem-gift-card" target="_blank" rel="noopener noreferrer">FAQ</a>."],"payment-rejection":["Zorg ervoor dat jouw betaling en persoonlijke gegevens consistent zijn. Voor meer informatie raadpleeg onze <a href="/s-faq-payment/Swarovski-Payment-FAQs/?accordionID=CC-Purchase-Payment_AE-methods" target="_blank" rel="noopener noreferrer">FAQ</a>."],"website-unableToCheckout":["Controleer hier voordat je contact met ons opneemt <a href="/s-faq-order/?accordionID=CC-Purchase-Order_AE-website-issue" target="_blank" rel="noopener noreferrer">FAQ websiteprobleem</a>."],"website-resetPassword":["Gebruik de functie 'wachtwoord vergeten'.","Voor meer informatie klik hier <a href="/s-faq-order/?accordionID=CC-Purchase-Order_AE-reset_pasword" target="_blank" rel="noopener noreferrer">FAQ</a>."],"website-unableToLogin":["Gebruik de functie 'wachtwoord vergeten'.","Voor meer informatie klik hier <a href="/s-faq-order/?accordionID=CC-Purchase-Order_AE-reset_pasword" target="_blank" rel="noopener noreferrer">FAQ</a>."],"swarovskiclub-unsubscribeNewsletter":["Wij sturen twee soorten e-mails: nieuwsbrieven met promoties en collecties, en lidmaatschapsupdates (beloningen, status of programmaswijzigingen). Om je af te melden voor nieuwsbrieven, klik op 'afmelden' onderaan de e-mail of werk je instellingen bij in 'Mijn account' op Swarovski.com. Om alle communicatie, inclusief beloningen, te stoppen, neem contact op met de Klantenservice om je account te sluiten."],"swarovskiclub-emailAfterUnsubscribe":["Als je je hebt uitgeschreven voor onze nieuwsbrief maar lid blijft van de Swarovski Club, ontvang je nog steeds e-mails over beloningen, niveau-status of programmaconnecties. Om dit te stoppen, neem contact op met de Klantenservice om je account te sluiten. Mogelijk ontvang je ook updates van een van onze submerken."],"swarovskiclub-voucherNotWorking":["Voor meer informatie, bezoek onze FAQ inzake hoe je je club lidmaatschap koppelt en je kortingsvoucher gebruikt <a href="/s-faq-club/?accordionID=CC-Membership-Swa-Club_AE-not-use-discount-voucher" target="_blank" rel="noopener noreferrer">FAQ</a>."],"swarovskiclub-extendedVoucher":["Swarovski Club kortingsvouchers kunnen niet worden verlengd. De geldigheidsperiode is gespecificeerd in de Algemene Voorwaarden in de belonings-e-mail die je hebt ontvangen."],"swarovskiclub-saleItem":["Swarovski Club kortingsvouchers kunnen niet worden gebruikt op afgeprijsde artikelen. Voor meer details, raadpleeg de Algemene Voorwaarden in de belonings-e-mail die je hebt ontvangen."],"swarovskiclub-birthdayGiftVoucher":["Je kunt je cadeau ophalen bij je favoriete winkel. Als je er geen hebt of niet zeker weet welke je moet bezoeken, kun je inloggen op jouw account en een favoriete winkel selecteren. Je kunt ook onze Winkelzoeker gebruiken om een winkel te vinden die de Swarovski Club aanbiedt. Klanten in sommige markten kunnen hun cadeau online inwisselen bij hun volgende online aankoop."],"scsmembership-renewMembership":["Om je lidmaatschap te verlengen, volg de eenvoudige stappen beschreven in onze <a href="/s-faq-scs/Swarovski-Crystal-Society-FAQs-/?accordionID=SCS-LP_FAQ_AE-how-can-I-renew-membership" target="_blank" rel="noopener noreferrer">FAQ</a>"],"scsmembership-becomeMember":["Om een nieuw lid te worden, volg de eenvoudige stappen beschreven in onze <a href="/s-faq-scs/Swarovski-Crystal-Society-FAQs-/?accordionID=CC-Membership-SCS_AE-how-to-join-renew-online" target="_blank" rel="noopener noreferrer">FAQ</a>"],"scsmembership-membershipArrival":["Lidmaatschapspakketten worden meestal 4-6 weken na aanmelding verzonden, waarbij nieuwe of verlengde lidmaatschappen op de eerste dag van de volgende maand worden verzonden. Voor lidmaatschappen van 3 jaar (2e en 3e jaar) worden pakketten vroeg in het jaar verzonden, zodat leden kunnen genieten van het jaarlijkse geschenk en nieuwigheden kunnen ontdekken."],"warranty-itemCoveredByWarrant":["Swarovski een volledige garantie biedt voor fabricage- en materiaalfouten op producten die zijn gekocht bij officiële winkels of geautoriseerde verkopers?","Voor details over ons garantiebeleid, zie onze <a href="/s-faq-warranty/?accordionID=CC-Products-Warranty_AE-policy" target="_blank" rel="noopener noreferrer">FAQ</a>"],"warranty-warrantyPolicy":["Voor een volledig overzicht van ons garantiebeleid, bezoek alstublieft onze speciale <a href="/s-faq-warranty/?accordionID=CC-Products-Warranty_AE-policy" target="_blank" rel="noopener noreferrer">FAQ</a>-sectie."],"repair-repairableItem":["Om het te achterhalen, breng je je product en bewijs van aankoop naar de dichtstbijzijnde Swarovski-winkel voor een beoordeling.","Je kunt je dichtstbijzijnde winkel vinden met onze online <a href="/store-finder/?features=repairService" target="_blank" rel="noopener noreferrer">Winkelzoeker</a>"],"repair-status":["Je hier gemakkelijk de status van je reparatie kunt controleren <a href="/s-faq-repairs/Swarovski-Repair-Replacement-FAQs/?accordionID=CheckRepairStatusThemedAccordionEntryComponent" target="_blank" rel="noopener noreferrer">Bekijk reparatiestatus</a>"],"repair-cost":["Breng je product en bewijs van aankoop naar de dichtstbijzijnde Swarovski-winkel voor een beoordeling.","Je kunt je dichtstbijzijnde winkel vinden met onze online <a href="/store-finder/?features=repairService" target="_blank" rel="noopener noreferrer">Winkelzoeker</a>"],"repair-visitStore":["Je moet een winkel bezoeken, omdat alleen geautoriseerde winkels uitgerust zijn om het product goed te beoordelen en te repareren."]}
3
Contactopties
Kies uw gewenste contactoptie
Chat
Ocenjeni čakalni čas:
1 minute
E-pošta
Ocenjeni čakalni čas:
1- 3 delovnih dni
Heeft u een vraag of wilt u meer informatie? Neem dan gerust contact met ons op via onderstaand formulier. We helpen u graag verder.
$(this).closest('#nl-contactEmailFormConfigWrapper').find('.js-nl-contactEmailFormConfig')
.formValidation(
{
autoFocus: false,
framework: 'bootstrap',
icon: {
valid: null,
invalid: null,
validating: null
},
fields: {
'values[contactEmailFormDefinition_title]': {
trigger: 'change',
validators: {
}
},
'values[contactEmailFormDefinition_firstName]': {
trigger: 'blur',
validators: {
callback: {
callback: function(value, validator, $field) {
var messages = [];
var messagesEN = [];
var errorOccured = false;
if ($field.attr('regexCheckDisabled') === 'true') {
return true;
}
if (!value.trim().match(new RegExp('^[. \\u3000\'\\-a-zA-Z\\u00C0-\\u00D6\\u00D8-\\u00F6\\u00F8-\\u02B8\\u0370-\\u03FF\\u1F00-\\u1FFF\\u0400-\\u052F\\u1C80-\\u1C8F\\u2DE0-\\u2DFF\\uA640-\\uA69F\\u4E00-\\u9FFF\\u3400-\\u4DBF\\u3040-\\u30FF\\uF900-\\uFAFF\\uFF66-\\uFF9F\\u1100-\\u11FF\\u3130-\\u318F\\uA960-\\uA97F\\uAC00-\\uD7FF\\u3005\\u3006\\u3024\\u3029\\u3031-\\u3035\\u0E00-\\u0E7F]*$', ''))) {
messages.push('Dovoljene so samo črke');
messagesEN.push('Dovoljene so samo črke');
errorOccured |= true;
}
if (!value.trim().match(new RegExp('(?:^$)|(?:^.*[a-zA-Z\\u00C0-\\u00D6\\u00D8-\\u00F6\\u00F8-\\u02B8\\u0370-\\u03FF\\u1F00-\\u1FFF\\u0400-\\u052F\\u1C80-\\u1C8F\\u2DE0-\\u2DFF\\uA640-\\uA69F]{2}.*$)|(?:^.*[^a-zA-Z\\u00C0-\\u00D6\\u00D8-\\u00F6\\u00F8-\\u02B8\\u0370-\\u03FF\\u1F00-\\u1FFF\\u0400-\\u052F\\u1C80-\\u1C8F\\u2DE0-\\u2DFF\\uA640-\\uA69F. \\u3000\'\\-].*$)', ''))) {
messages.push('Minimum length is 2 characters');
messagesEN.push('Minimum length is 2 characters');
errorOccured |= true;
}
if (errorOccured) {
return {
valid: false,
message: messages.join('<br/>'),
message_en: messagesEN
}
} else {
return true;
}
}
},
notEmpty: {
message: 'Vnesite svoje ime.',
message_en: 'Vnesite svoje ime.'
},
stringLength: {
message: 'Presegli ste največjo dolžino 40 znakov za to polje',
message_en: 'You have exceeded the maximum length of 40 characters for this field',
max: 40
},
}
},
'values[contactEmailFormDefinition_lastName]': {
trigger: 'blur',
validators: {
callback: {
callback: function(value, validator, $field) {
var messages = [];
var messagesEN = [];
var errorOccured = false;
if ($field.attr('regexCheckDisabled') === 'true') {
return true;
}
if (!value.trim().match(new RegExp('^[. \\u3000\'\\-a-zA-Z\\u00C0-\\u00D6\\u00D8-\\u00F6\\u00F8-\\u02B8\\u0370-\\u03FF\\u1F00-\\u1FFF\\u0400-\\u052F\\u1C80-\\u1C8F\\u2DE0-\\u2DFF\\uA640-\\uA69F\\u4E00-\\u9FFF\\u3400-\\u4DBF\\u3040-\\u30FF\\uF900-\\uFAFF\\uFF66-\\uFF9F\\u1100-\\u11FF\\u3130-\\u318F\\uA960-\\uA97F\\uAC00-\\uD7FF\\u3005\\u3006\\u3024\\u3029\\u3031-\\u3035\\u0E00-\\u0E7F]*$', ''))) {
messages.push('Dovoljene so samo črke');
messagesEN.push('Dovoljene so samo črke');
errorOccured |= true;
}
if (!value.trim().match(new RegExp('(?:^$)|(?:^.*[a-zA-Z\\u00C0-\\u00D6\\u00D8-\\u00F6\\u00F8-\\u02B8\\u0370-\\u03FF\\u1F00-\\u1FFF\\u0400-\\u052F\\u1C80-\\u1C8F\\u2DE0-\\u2DFF\\uA640-\\uA69F]{2}.*$)|(?:^.*[^a-zA-Z\\u00C0-\\u00D6\\u00D8-\\u00F6\\u00F8-\\u02B8\\u0370-\\u03FF\\u1F00-\\u1FFF\\u0400-\\u052F\\u1C80-\\u1C8F\\u2DE0-\\u2DFF\\uA640-\\uA69F. \\u3000\'\\-].*$)', ''))) {
messages.push('Minimum length is 2 characters');
messagesEN.push('Minimum length is 2 characters');
errorOccured |= true;
}
if (errorOccured) {
return {
valid: false,
message: messages.join('<br/>'),
message_en: messagesEN
}
} else {
return true;
}
}
},
notEmpty: {
message: 'Vnesite svoj priimek.',
message_en: 'Vnesite svoj priimek.'
},
stringLength: {
message: 'Presegli ste največjo dolžino 40 znakov za to polje',
message_en: 'You have exceeded the maximum length of 40 characters for this field',
max: 40
},
}
},
'values[contactEmailFormDefinition_phone]': {
trigger: 'blur',
validators: {
callback: {
callback: function(value, validator, $field) {
var messages = [];
var messagesEN = [];
var errorOccured = false;
if ($field.attr('regexCheckDisabled') === 'true') {
return true;
}
if (!value.trim().match(new RegExp('^[\\\\+]{0,1}[0-9\\\\(\\\\)\\- \\\\.]*$', ''))) {
messages.push('vnesite svojo telefonsko številko (samo številke, brez presledkov).');
messagesEN.push('vnesite svojo telefonsko številko (samo številke, brez presledkov).');
errorOccured |= true;
}
if (errorOccured) {
return {
valid: false,
message: messages.join('<br/>'),
message_en: messagesEN
}
} else {
return true;
}
}
},
stringLength: {
message: 'Presegli ste največjo dolžino 20 znakov za to polje',
message_en: 'You have exceeded the maximum length of 20 characters for this field',
max: 20
},
callbackPhone: {
alias: 'callback',
message: 'Vnesite svojo telefonsko številko',
message_en: 'Vnesite svojo telefonsko številko',
callback: function (value, validator, $field) {
if (value === '') {
return true;
}
var prefixCountry = $field.siblings('.flag-container').children('.selected-flag').attr('title');
var isValidPrefix = prefixCountry !== undefined && prefixCountry !== 'Unknown';
if (!isValidPrefix) {
return false;
}
var prefix = prefixCountry.split("+")[1];
var isMinimumLength = true;
var minLength = "";
if (minLength !== null) {
if (value.startsWith("+")) {
if ((value.length - prefix.length - 1) < minLength) {
isMinimumLength = false;
}
}
else if (value.length < minLength) {
isMinimumLength = false;
}
}
return isMinimumLength;
}
},
}
},
'values[contactEmailFormDefinition_email]': {
trigger: 'blur',
validators: {
regexp: {
regexp: new RegExp('^(?=.{0,255}$)(?=.{0,64}@)(?:(?!^\\.)(?!.*\\.@)(?!.*\\.\\.)[a-zA-Z0-9!#.$%&\'*+\/=?^_‘{|}~-]+|\"(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21\\x23-\\x5b\\x5d-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f]){1,62}\")@(?!-)(?!.*\\.-)(?!.*-\\.)(?:[a-zA-Z0-9-]{1,61}\\.){1,126}(?=[a-zA-Z0-9-]*[a-zA-Z][a-zA-Z0-9-]*$)[a-zA-Z0-9](?:[a-zA-Z0-9-]{0,61}[a-zA-Z0-9])?$', ''),
message: 'Vnesite e-poštni naslov.',
message_en: 'Vnesite e-poštni naslov.'
},
notEmpty: {
message: 'Vnesite e-poštni naslov.',
message_en: 'Vnesite e-poštni naslov.'
},
stringLength: {
message: 'Število znakov v tem polju mora biti med 0 in 70',
message_en: 'The number of characters for this field must be between 0 and 70',
min: 0
,
max: 70
},
}
},
'values[contactEmailFormDefinition_country]': {
trigger: 'change',
validators: {
notEmpty: {
message: 'Vnesite svojo državo\/regijo.',
message_en: 'Vnesite svojo državo\/regijo.'
}
}
},
'values[contactEmailFormDefinition_swaClubMember]': {
trigger: 'change',
validators: {
}
},
'values[contactEmailFormDefinition_scsMember]': {
trigger: 'change',
validators: {
}
},
'values[contactEmailFormDefinition_scsMemberNumber]': {
trigger: 'blur',
validators: {
notEmpty: {
message: 'Please enter your SCS Membership number',
message_en: 'Please enter your SCS Membership number'
},
stringLength: {
message: 'Število znakov v tem polju mora biti med 0 in 11',
message_en: 'The number of characters for this field must be between 0 and 11',
min: 0
,
max: 11
},
}
},
'values[contactEmailFormDefinition_message]': {
trigger: 'blur',
validators: {
notEmpty: {
message: 'Vnesite sporočilo',
message_en: 'Vnesite sporočilo'
},
stringLength: {
message: 'Število znakov v tem polju mora biti med 0 in 1000',
message_en: 'The number of characters for this field must be between 0 and 1000',
min: 0
,
max: 1000
},
}
},
'values[contactEmailFormDefinition_contactOrderNo]': {
trigger: 'blur',
validators: {
callback: {
callback: function(value, validator, $field) {
var messages = [];
var messagesEN = [];
var errorOccured = false;
if ($field.attr('regexCheckDisabled') === 'true') {
return true;
}
if (!value.trim().match(new RegExp('^([a-zA-Z0-9]{15})$|^$', ''))) {
messages.push('Please enter a valid order number (15 digits)');
messagesEN.push('Please enter a valid order number (15 digits)');
errorOccured |= true;
}
if (errorOccured) {
return {
valid: false,
message: messages.join('<br/>'),
message_en: messagesEN
}
} else {
return true;
}
}
},
stringLength: {
message: 'Število znakov v tem polju mora biti med 0 in 40',
message_en: 'The number of characters for this field must be between 0 and 40',
min: 0
,
max: 40
},
}
},
'values[contactEmailFormDefinition_contactRepairNo]': {
trigger: 'blur',
validators: {
stringLength: {
message: 'Število znakov v tem polju mora biti med 0 in 40',
message_en: 'The number of characters for this field must be between 0 and 40',
min: 0
,
max: 40
},
}
},
'values[contactEmailFormDefinition_contactTopic]': {
trigger: 'change',
validators: {
notEmpty: {
message: 'Izberite svojo temo',
message_en: 'Izberite svojo temo'
}
}
},
'values[contactEmailFormDefinition_contactSubject]': {
trigger: 'change',
validators: {
notEmpty: {
message: 'Please select your subject',
message_en: 'Please select your subject'
}
}
},
'values[contactEmailFormDefinition_contactSubjectTxt]': {
trigger: 'blur',
validators: {
notEmpty: {
message: 'Vnesite svojo zadevo',
message_en: 'Vnesite svojo zadevo'
},
stringLength: {
message: 'Število znakov v tem polju mora biti med 0 in 40',
message_en: 'The number of characters for this field must be between 0 and 40',
min: 0
,
max: 40
},
}
}
}
}
)
.on('success.field.fv', function() {
/* note: we need to check if there is an error in the form, as the plugin does a validation on field level.
Validating the whole form on blur of a field is no option, as the customer does not want to see error messages on all fields
when entering one field. In case of an error on at least one field we disable the submit button manually */
var $form = $(this).closest('form');
if ($form.find('.form-group.has-error').length > 0) {
var $button = $form.find('.js-button');
if (!$button.hasClass('disabled')) {
$button.addClass('disabled');
}
}
})
.on('err.field.fv', function(e, data) {
/*
* On error field validation, enable submit button.
* Source: https://old.formvalidation.io/examples/enabling-submit-button/
*/
data.fv.disableSubmitButtons(false);
if(data.element.closest('.form-combo-molecule').length){
/* Get the messages of field */
var messages = data.fv.getMessages(data.element);
/* Get the error message content of the field */
var errorContent = data.element.closest('.form-combo-molecule').find('.errors');
/* Get the hidden error message of the field */
var errorField = errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"][style="display: none;"]');
/* Loop over the messages */
for (var i in messages) {
if (errorField[1] == undefined) {
var newErrorContainer = document.createElement("small");
$(newErrorContainer).attr("class", "swa-form-input__error-message swa-headline-sans--supertiny");
$(newErrorContainer).attr("data-field", data.field);
$(newErrorContainer).attr("data-fv-validator", "callback");
$(newErrorContainer).attr("data-fv-for", $(data.element[0]).attr("name") );
$(newErrorContainer).attr("data-fv-result", "INVALID");
$(newErrorContainer).attr("data-tracked", "true");
$(newErrorContainer).html(messages[i]);
if (errorContent.text().includes(messages[i])) {
$(newErrorContainer).hide();
}
errorContent.append(newErrorContainer);
}
}
}
})
.on('success.field.fv', function(e, data) {
/*
* On success field validation, enable submit button.
* Source: https://old.formvalidation.io/examples/enabling-submit-button/
*/
data.fv.disableSubmitButtons(false);
/* Remove the field messages */
$errorContent = data.element.closest('.form-combo-molecule').find('.errors');
$errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"]').remove();
$errorContent.find('.swa-form-input__error-message[data-fv-result="INVALID"]').removeAttr("style");
})
.on('success.form.fv', function() {
var formId = 'contactEmail';
if (!formId || formId === 'cfRequest' || formId === 'cfResponse') {
formId = 'contactEmailFormDefinition';
}
ACC.tracking.pushFormSubmit(formId);
});
var replaceDatePatternWithValue = function(mandatory, fieldConfigCode, fieldConfigPattern) {
var date = fieldConfigPattern.toUpperCase();
var year = $("#" + fieldConfigCode + "_year").val();
var month = $("#" + fieldConfigCode + "_month").val();
var day = $("#" + fieldConfigCode + "_day").val();
date = date.replace(/[Y]+/, year);
date = date.replace(/[M]+/, month);
date = date.replace(/[D]+/, day);
var hiddenDateField = $('.js-' + fieldConfigCode + '_hidden');
if (mandatory) {
hiddenDateField.val(date);
} else {
hiddenDateField.val(date == "" ? "" : date);
}
};
var triggerFormValidation = function(fieldId, mandatory, fieldCode, dateFormat) {
replaceDatePatternWithValue(mandatory, fieldCode, dateFormat);
$('.js-fieldCode').formValidation('revalidateField', 'values[fieldCode_'+ fieldId + ']');
};
var removeDateMoleculeError = function(molecule) {
if(molecule.hasClass('has-error')){
molecule.removeClass('has-error');
molecule.find('.help-block').find('span').remove();
}
};
Telefon
Ocenjeni čakalni čas:
2- 5 minutes
Customer service Hong Kong SAR
Working hours: Monday to Friday 10:00-19:00 (statutory holidays off)