Swarovski Data Privacy Notice

Version: November 2024
 

1. Primal Policy: 

Swarovski Japan (hereinafter `SW-J`) and Swarovski Group companies (together with SW-J, hereinafter “Swarovski”) places a high management priority to protect customers‘ personal Information, understanding the importance of properly protecting it, with the following policies. 

2. Compliance: 

SW-J will handle Personal Information only within Purpose(s) of Use below and will endeavor to handle it appropriately to comply with the applicable laws and regulations.
 

3. Purpose of Use of Personal Information: 

Personal Information is stored and processed by SW-J and Swarovski group companies (hereinafter “Swarovski”) including Swarovski headquarters in Europe.
Swarovski may use Personal Information for the following purposes or for other purposes separately notified or published: (1) processing and delivering customers’ purchased goods or awards, (2) offering its related aftercare services, (3) keeping customers informed about Swarovski and Swarovski Group’s market activities, goods, and services, open transactions, (4) conducting questionnaire and market research to improve Swarovski’s  website, products and services, and (5) delegating repairs or other logistical tasks to third parties.

In case there is need for other purpose(s) than the ones stated above, except for cases following applicable ministerial guidelines, Swarovski will obtain in advance consent from the customers who provide his/her Personal Information based on the purpose(s) of use. 

4. Restriction of use and providing Personal Information: 

SW-J will not use or provide Personal Information for purposes of use which are not specified in Section 3 above, except for cases permitted under laws and regulations

5. Safety security:

(1) Security Control Measures
SW-J will take necessary and appropriate security control measures, and will implement corrective actions as needed to protect entrusted Personal Information from leakage, loss, modification, destruction, etc., such as formulation of privacy policy, establishment of report and communication system, periodic training of officers and employees and limitation of access.  For details of such measures, please contact “Contact” described in Section 7 below.

(2) Joint use
SW-J may jointly use Personal Information (such as name, date of birth, gender, phone number, e-mail address, etc.) held by SW-J for the purposes stated in Section 3 with Swarovski Group companies (see Annex I, List of Swarovski Legal entities). The entity in charge of management of such joint use is SW-J (address and name of the representative is as described in Section 7 below).

Moreover, SW-J may jointly use Personal Information (such as name, Date of Birth, gender, phone number, e-mail address,  etc ) provided by customers at a Swarovski shop with the department store or shopping mall (hereinafter “department stores”) in which the subject Swarovski shop is located.  Please check Store Finder of this website for department stores in which Swarovski shops are located.

In the joint use with department stores, in addition to the purposes stated in Section 3 , Personal Information may be used for the purposes of use stated by the department stores. The entities responsible for the management of the jointly used Personal Information shall be SW-J and the subject department stores (whose address and representatives are as described in the websites of the department stores). 

(3) Subcontractors
SW-J may subcontract the processing of entrusted Personal Information to a third party within the scope necessary for the achievement of the purposes of use. Such third party will be selected after confirming sufficient level of information security, and SW-J will exercise necessary and adequate supervision on the party by such means as making contracts.

6. Disclosure of Personal Information

Upon request from customers, SW-J will disclose Retained Personal Data including registered information and a record of a third-party disclosure.  If there were comments from customers that registered information is inaccurate, SW-J will review it and correct, add, and/or delete Retained Personal Data in accordance with laws and regulations. 

7. Contact (for inquiries and complaints)

For information on purpose of use of SW-J’s Retained Personal Data, request for disclosure/correction/suspension, and/or questions/opinions on SW-J’s personal information protection, please contact the following: 

Swarovski Japan Ltd. Representative Director: Masaki Suzuki
Sumitomo Fudosan Fukuoka Hanzomon Bldg. 4F, 1-12-1 Kojimachi, Chiyoda-ku, Tokyo 102-0083 
 

Contact: Customer Service 
Customer_Service_JP@ swarovski.com,
 

Toll free number: 0120 (10) 8700

From 9:30 - 17:30 Monday through Friday

8. Continuous Improvement of Internal System

Swarovski will continuously endeavor to improve internal compliance systems. 

9. Revision of Privacy Policy

This policy may be revised without preliminary announcement.

10. reCAPTCHA

To protect your submissions via internet forms on this website we use the reCAPTCHA service provided by Google Inc. (Google). The service determines whether the query was made by a human being or was the result of misuse, processed automatically by a computer. The service includes sending the IP address to Google and possibly other data if required by Google for reCAPTCHA. For this purpose, your entry is sent and used by Google. However, before doing so, Google truncates your IP address within the member states of the European Union or the European Economic Area. Only in exceptional cases is a full IP address sent to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purposes of assessing your use of this service. The IP address sent from your browser within the scope of reCaptcha is not merged with other data held by Google. This data collection is subject to the data protection regulations of Google (Google Inc.). For more information on Google's privacy policy please visit https://www.google.com/intl/de/policies/privacy 

11. SWAROVSKI CRYSTAL SOCIETY (SCS)
The following provisions shall be applicable as special provisions of this privacy policy for the processing of data by SWAROVSKI in connection with the customer loyalty program Swarovski Crystal Society (SCS).
a. Responsible for the Personal Data (Controller)
The PERSONAL DATA in connection with the membership at SCS is processed by two joint controllers, in particular (i) the controller of the respective local Swarovski company which issues the membership according to the application form and which receives the membership fees, and (ii) the controller of Swarovski Aktiengesellschaft, Dröschistrasse 15, 9495 Triesen, Liechtenstein (represented by Roger Hirt).  The collected personal data will be shared with other companies of the Swarovski Group of companies and certain third parties as described in this Privacy Policy.  
b. Processing of Personal Data and Source
Swarovski collects and retains the personal obligatory data provided on the SCS application form (including but not necessarily limited to the title, name, contact details, birth date, pre-existing SCS membership number, language preference, order information, as well as the name, contact details and SCS membership number of the gift giver, where applicable) by the SCS Member him or herself or by the person that buys the SCS Membership as a gift and provides Swarovski with the PERSONAL DATA of the SCS Member (“Form Data”). In addition, Swarovski also collects any Personal Data provided voluntarily by the customer in the online member area or when interacting with us: styles/interests (e.g. in Jewellery and Accessories, Home, Figures and Collectables and/or Watches; Classic style), social media accounts (and related information collected through social log-in), gender, IP address and online identifiers.
Swarovski receives such PERSONAL DATA from the points of sale where the membership is ordered and paid. It assigns to each new SCS Member, a unique membership number, tracks the membership start and renewal dates, service and mailing options chosen by the SCS Member, services provided (including gifts sent), and, as the case may be, further data about the SCS Member's use of the Swarovski Group's online offerings and mailings (e.g., newsletter open rate, click rate, visited online web pages, social media interactions), interaction variables (such as click rates, time of interaction or social media interaction). Swarovski may also process payment information, directly or through a third party, where necessary for the payment of SCS Membership fees. Additionally, Swarovski records the purchase history of each SCS Member, in the form of items purchased (product designation, price) and place and time of purchase. The purchase history is recorded only if the SCS Membership number is communicated at the checkout for purchases in stores offering the SCS program. In the online store, a registered customer must activate their account online by setting up an online account. A registered customer’s purchase history is recorded if the account number is quoted when making a purchase or the registered customer makes a purchase when logged into their online account. Swarovski also collects and saves any vouchers sent to the SCS Member and, as the case may be, further data about the SCS member’s use of the Swarovski Group's online offerings and mailings (e.g., newsletter open rate, click rate, visited online web pages, social media interaction). Where Swarovski believes that two different SCS Memberships belong to the same individual, or where a valid request is received, Swarovski may merge them.

c. Purpose of processing
SWAROVSKI collects and processes the personal data of members of the customer loyalty program in particular also for the following purposes:
•    administration of SCS memberships;
•    operation of SCS, namely providing of advantages and awarding special conditions, participating in surveys, requiring feedback and act in social media,
•    Personalization and unification of customer experience across channels (Swarovski stores, swarovski.com, e-mail communication, social media) 
•    Provision of relevant information and a personalized marketing content 
•    Non-marketing communication including but not limited to: changes related to our Privacy Policy, General Terms and Conditions and/or Terms of Use; general changes to product and service offering; account verification; password reset; or an information related to incidents that could affect our services   
•    Provision of personalized offers, assistance and advice regarding products and services
•    Provision of invitations to special events and promotions reserved for registered customers
•    Participation in surveys, requiring customer feedback across channels (Swarovski stores, swarovski.com, e-mail, social media)

In participating stores, the SCS membership allows SCS members to take advantage of an extended customer advice in which, upon presentation of the account number, the store employee can call up the registered customer’s data and provide the registered customer with additional sales advice based on his or her past purchases, style/interests selected or wish list.
On presentation of the SCS membership number, e-mail address or the registered customer’s name and date of birth (or another unique authentication attribute), the relevant store employee or customer service representative has access to the relevant registered customer’s saved purchase history data and wish list. 

The personal data collected is used by Swarovski to administer and manage the Membership (including also for accounting and payment purposes), to provide the Member with the benefits and other services that come with the Membership (the legal basis for this is the Membership) and to provide the SCS Member with commercial communications (such as newsletters, product information, services and exclusive offers of the Swarovski Group) by e-mail, mail, mobile messaging or a phone call based on the contact information provided by the Member (for which Swarovski relies on the SCS Member's consent). In all these cases, SWAROVSKI may personalize the information sent to the Member so that the Member particularly receives, where possible, information which SWAROVSKI considers interesting for the Member. For this purpose, SWAROVSKI analyses the Form Data (and in particular, information as to age, gender, interests and preferences) and other information that can be gleaned from the purchase history, or inferred from interaction data, or has been given to SWAROVSKI by the SCS Member voluntarily at any later time. Furthermore, SWAROVSKI may use the personal data for compliance with its legal obligations and, where it has a legitimate interest, for statistical and research purposes, including for better understanding of SCS Members, consumer and market analysis, improvements to the SCS Program and the development of new products and services.
Non-marketing communication may still be sent if you have opted-out from certain marketing communication as this may be necessary for us to perform a contract with you, to comply with legal obligations or security requirements. Also, we will send you a personal note on your birthday, if you share your date of birth with us.

d. Disclosure of Personal Data
In the course of processing personal data in connection with SCS, SWAROVSKI may namely disclose data to the following categories of recipients:
•    PARTNERS, including business, marketing and promotion partners (including social media partners) and all participating retail shops or other authorized specialists dealers, irrespective of whether the company is run by SWAROVSKI or another sales or cooperation partner; whereas these stores may be located within any country worldwide and they may use data received from SWAROVSKI only for the purpose of operating SCS, including personalized offers to and communication with Members on behalf of SWAROVSKI;
•    to a SWAROVSKI company to whom the processing of data (operation of the database) regarding SCS has been outsourced in technical respect (processors).
Each recipient may be located in a country without an adequate level of data protection. If that is the case, SWAROVSKI will ensure an adequate level of protection.
e. Rights of Data Subjects
SCS Members and membership gift givers are entitled at any time to ask SWAROVSKI for information relating to their saved personal data, and other information as provided for by applicable data protection law. They also have the right to ask to amend, limit or delete their personal information, or ask for a copy of the personal information. 
Swarovski registered customers may also revoke any consent they have provided to Swarovski (e.g. to be used for promotional, advertising purposes and receive newsletters and other commercial communications) for the future. 
If you want to exercise any of your rights regarding newsletter subscriptions, data access or data deletion, please do not hesitate to contact our Customer Care team at customer_service_jp@swarovski.com, who will be happy to answer any questions you may have. Please note that we may require you to verify your identity before allowing you to access your personal information.

f. Data Retention
Personal Data will be held and used for the duration of the Membership; thereafter, it will be retained as long as necessary for the aforementioned purposes, but not for more than five years, unless required for legal reasons. The purchase history is generally recorded for five years. As exception to this rule, the purchase history on SCS exclusive products will be kept during the entire duration of the Membership in order to recognize member life-time value to the Society. Should a SCS Member not wish to have his or her SCS exclusive product history stored above 5 years, he/she can request deletion by contacting informing of his/her explicit wish to have this history deleted Further information regarding SCS can be found in the General Terms and Conditions of the customer loyalty program on www.swarovski.com.

g. Updates and Additional Information
For updates to the information provided in this Data Privacy Policy and, as the case may be, further country-specific mandatory information and mandatory information based on the EU Data Protection Regulation, and for any uncertainties regarding the transfer of personal information overseas, the storage, security of your personal information and other privacy issues that are not explicitly stipulated under this Data Privacy Policy, please refer to the Privacy Policy on www.swarovski.com where applicable. 

12.  Cookies
SWAROVSKI uses cookies on its WEBSITE. Cookies are a widespread technique that allocates an identification to the browser of the user of a WEBSITE which the user saves and shows upon request. On the one hand, SWAROVSKI uses session cookies which are automatically erased when the user closes the WEBSITE and which enable the server to establish a stable connection to the user (so that the content of a shopping basket is not lost, for example) as long as he or she browses on the WEBSITE. On the other hand, SWAROVSKI also uses permanent cookies which are only erased after a period defined per WEBSITE. Permanent cookies allow the saving of certain settings (e.g. language) for several sessions or allow for an automated log-in. The user consents to the application of permanent cookies through the use of the WEBSITE and the respective functions (e.g. language settings and automated log-in). 
If you do not wish to receive any cookies, you may set your browser to refuse cookies, but this may mean you will not be able to take full advantage of the services and resources on this Website. Furthermore, you can give or revoke your consent at any time by changing your setup in our “Cookie Consent” available at the bottom of www.swarovski.com.
In accordance with applicable law, SWAROVSKI may install coding in newsletters and other marketing email which allow it to determine if the recipient has opened an email or downloaded pictures contained in the email. However, the recipient may block this application in his/her email application. In any case he/she consents to the application of this technology by way of receiving newsletters or other marketing related emails.
In the event that SWAROVSKI places advertisements of third parties on the WEBSITE (e.g. banners) or places an own ad on the website of a third party, cookies from companies specializing in the use of such advertisement may be employed. SWAROVSKI will not disclose personal data to such companies, i.e. they shall only place a permanent cookie with users of the WEBSITE in order to recognize users and do so in the sole interest of SWAROVSKI. This allows SWAROVSKI to place aimed advertisements for these individuals on external third party websites (e.g. in connection with products for which these individuals showed an interest in the online-shop). SWAROVSKI will not disclose personal data to the operators of external websites. The companies owning these websites and platforms have their own privacy policies in place, and SWAROVSKI privacy policy does not extend to the processing activities carried out by these third Parties where the latter are acting on their own account. Please visit the respective privacy policies to know how they process your Personal Data.
In this context, SWAROVSKI relies on The Trade Desk (hereafter also "TTD") services to display ads to users who have shown an interest in our websites or who have specific characteristics (e. g. interests in certain products or certain demographic characteristics) for the purposes of targeted advertising. TTD helps SWAROVSKI to manage digital advertising campaigns by ensuring that the advertisements you see on the internet are relevant to you (personalizing ads) and by measuring and evaluating the effectiveness of our marketing campaigns (measurement and analytics; reporting; clicks and conversion).
For these purposes, the TTD´s technology (hereafter also “TTD Platform”) collects and processes pseudonymized – i.e. non-directly identifying – data about users, devices and ads, as well as where they are shown. The processed data includes: Cookie ID, Mobile Device ID, IP address, interest information, web browser and device information, information about which advertisements you have already seen, how you responded to ads, location information, timestamps and website URLs.  TTD may also disclose information to third parties as described in the Trade Desk privacy policy available at https://www.thetradedesk.com/us/privacy .
If you are based in the European Economic Area (EEA), the United Kingdom or Switzerland, the UK Trade Desk Ltd. is responsible for processing your personal data.
Detailed information on the Trade Desk’s data processing activities, including the purposes for which TTD processes personal data on its own behalf, is available in the Trade Desk’s privacy available here: https://www.thetradedesk.com/us/privacy
 
SWAROVSKI may use Google Analytics or similar services on its WEBSITE. These applications are third party services which allow SWAROVSKI to measure and analyze the use of its WEBSITE. The provider of these services may be located in any country/region worldwide (in the case of Google Analytics which is operated by Google Inc. it is the U.S., www.google.com). The service provider uses permanent cookies for these applications. SWAROVSKI will not disclose any personal data to the service provider (who will also not save any IP addresses). The service provider may, however, monitor the use of the WEBSITE by the user and combine this data with data from other websites monitored by the same service provider which the user has visited and the service provider may use these findings for its own benefits (e.g. control of advertisement). The service provider knows the identity of the user who has registered with the service provider. In this case the processing of personal data will be the service provider's responsibility and data shall be processed pursuant to data protection and privacy laws and according to the data protection policies of the service provider (for Google see policies.google.com/privacy). The service provider will provide data on the use of the WEBSITE to SWAROVSKI.
In addition, SWAROVSKI may use plug-ins from social media networks such as Facebook, Twitter, Youtube, Google+, Pinterest or Instagram on its WEBSITE. In the default setting of the WEBSITE plug-ins are deactivated; the user can thus choose when to activate them. Should the user do so, the social media providers are able to establish a direct connection to the user during his or her visit on the WEBSITE, which allows the provider to be aware of the user's visit and may analyze the respective information. The subsequent processing of the personal data will be conducted in the responsibility of the social media provider pursuant to data protection and privacy laws and according to its data protection policies published on its website (such as www.facebook.com/; www.twitter.com/; www.youtube.com/; www.google.com/; www.pinterest.com/; www.instagram.com/).
You can find more information about Cookies used by SWAROVSKI and how to manage your Cookie settings on our WEBSITE.
 

Annex 1 –  List of SWAROVSKI Legal entities

Argentina    

• Swarovski Argentina Sociedad Anónima, Comercial e Industrial, Av J.B.Justo 637 4to Piso, Buenos Aires, 1425, Argentina

Australia    

• Swarovski Australia Pty Ltd, Unit 1, 4D Huntley Street, Alexandria NSW 2015, Australia

Austria    

• D. Swarovski Distribution GmbH, Swarovskistrasse 30, 6112 Wattens, Tirol, Austria
• D. Swarovski KG, Swarovskistrasse 30, 6112  Wattens, Tirol, Austria
• D. Swarovski Tourism Services GmbH, Swarovskistrasse 30, 6112 Wattens, Tirol, Austria
•  Swareflex GmbH, Swarovskistrasse 30, 6112 Wattens, Tirol, Austria
• Swarovski Mobility GmbH (ehem. Swarovski Energy GmbH), Swarovskistrasse 30, 6112 Wattens, Tirol, Austria

Belgium    

• Swarovski Belgium N.V., Louizalaan 50b, 1050 Brussels, Belgium

Brazil    

• Swarovski Cristais Ltda., Edifício Spazio Centralle, Alameda Itu, Nº 852 Conjunto 132 13º Andar, 01421-002 São Paulo, Brazil

Canada    

• Swarovski Canada Limited, 66 Wellington Street West, Suite 5300, TD Bank Tower, Toronto ON M5K 1E6, Canada

Chile    

• Swarovski Chile Limitada, Marchant Pereira 150, Providencia Santiago, Región Metropolitana, Chile

Chinese Mainland    

• Swarovski (Guangzhou) Trading Co. Ltd, Taikoo Hui, No. 385 Tianhe Road, Tianhe District, 510620, Guangzhou, China
• Swarovski (Shanghai) Trading Co. Ltd., Unit 2803, 2805 and Floor 27, Building 4, No 1, Lane 838, South Huangpi Road, Huangpu district, Shanghai, 200025, China

Costa Rica    

• Swarovski Global Business Services Americas, SRL., Escazú Village Corporate Center, Avenida Central, 10201 San José, Costa Rica

Czech Republic    

• Swarovski Bohemia spol. s r.o., Kateřinská Business Center, Kateřinská 466/40, Prague 2,Nové Město, 120 00, Czech Republic

France    

• Swarovski France S.A.S., 13 Ter Boulevard Berthier, 75017, Paris, France

Germany    

• Swarovski (Deutschland) GmbH, Hüttenstr. 27, 87600, Kaufbeuren, Bayern, Germany

Greece    

• Swarovski Hellas Single Member Industrial & Commercial S.A., 114, Vouliagmenis av. & 5 Spetson str., Athens, Glyfada, GR 16674, Greece

Hong Kong SAR  

• Swarovski Greater China Limited, CITI TOWER, ONE BAY EAST NO. 83 HOI BUN ROAD, Hong Kong SAR, Hong Kong
• Swarovski Hong Kong Limited, 8th Floor, Citi Tower, One Bay East No. 83 Hoi Bun Road, Ngau Tau Kok, Kowloon, Hong Kong, Hong Kong
• Swarovski Taiwan Ltd, CITI TOWER, ONE BAY EAST NO. 83 HOI BUN ROAD, Hong Kong SAR, Hong Kong

Hungary    

• Swarovski Hungary Retail Limited Liability Company, Népfürdő street 22, Building B 13th Floor, Budapest, 1138, Hungary

India    

• Swarovski India Private Limited, One Horizon Centre, 12th Floor, DLF Phase V, Sector 43, 122002, Gurgaon, Haryana, INDIA

Ireland    

• Swarovski Ireland Limited, 70 Sir Rogerson's Quay, Dublin, Dublin, Ireland

Italy    

• Swarovski Internazionale d'Italia S.r.l., Via G.Giulini, n.3, 20123 Milano, Italy

Japan    

• Swarovski Japan Ltd., 1-12-1 Kojimachi, Chiyoda-ku, Tokyo, 102-0083, Japan

Liechtenstein    

• Swarovski Aktiengesellschaft, Dröschistrasse 15, Triesen, 9495, Liechtenstein
• Swarovski International Distribution AG, Dröschistrasse 15, Triesen, 9495, Liechtenstein

Luxemburg    

• Swarovski Luxembourg Sarl, Grand-Rue 49, Luxembourg, 1661, Luxembourg

Republic of Korea    

• Swarovski Korea Ltd, 10,11,12F Baekyoung Bldg. 456 Dosan-daero, Gangnam-gu/ Seoul, 06062, Korea, Republic of

Macao SAR    

• Swarovski Macao Ltd., Avenida da Praia Grande, no 429 Edificio Centro Commercial da Praia Grande, 23° andar B. em Macau, Macau SAR, Macao

Malaysia    

• Swarovski Global Business Services Asia SDN. BHD, Unit 1.01, GBS@Mayang, Jalan Mahsuri, Bandar Bayan Baru, 11900 Bayan Lepas, Penang, Malaysia
• Swarovski Malaysia Trading Sdn Bhd, Arcc Offices Pavilion Tower Level 16, Pavilion Tower, Jalan Raja Chulan, 50200 Kuala Lumpur, Malaysia

Mexico    

• Swarovski Crystal SA de CV, Av. Ejército Nacional Mexicano No. 579 Piso 11, Col. Granada, Del. Miguel Hidalgo, D.F.,Mexico City, 11520, Mexico

Netherlands    

• Swarovski Netherlands B.V., Dam 6, 1012, NP Amsterdam, Netherlands

New Zealand    

• Swarovski International (NZ) Limited, 3/45 Queen Street, Auckland, 1010 New Zealand

Poland    

• Swarovski Global Business Services Sp. z o. o., ul. Cypriana Kamila Norwida 5, "Yoko" Building, 80-280, Gdansk, Poland
• Swarovski Poland Sp. z o.o., Office House, Wronia 10, 00-840 Warszawa

Portugal    

• Swarovski Ibérica S.A - Sucursal Em Portugal, Rua Garret 28-30, 1200-204, Lisboa, Lisboa, Portugal

Serbia    

• Swarovski Subotica d.o.o., Subotica, Batinska 94, Subotica, 24000, Serbia, Republic of 

Singapore    

• Swarovski Singapore Trading Pte Ltd., DELTA HOUSE, 2 ALEXANDRA ROAD, #03-01, SINGAPORE 159919, Singapore

South Africa    

• Swarovski South Africa (Pty) Ltd, 300 Acacia Road, Darrenwood, Randburg, Gauteng, 2194, South Africa

Spain    

• Swarovski Ibérica, S.A, C/ Llacuna, 10-20 1ª Planta, 08005, Barcelona, Spain

Switzerland    

• Crystalon Finanz AG, Alte Landstrasse 411, 8708 Männedorf, ZH, Switzerland
• DSW Leitungsgesellschaft AG, Alte Landstrasse 411, 8708 Männedorf, ZH, Switzerland
• Swarovski (Schweiz) AG, Alte Landstrasse 411, 8708 Männedorf, ZH, Switzerland
• Swarovski Brand License AG, Alte Landstrasse 411, 8708 Männedorf, ZH, Switzerland
• Swarovski Crystal Online AG, Alte Landstrasse 411, 8708 Männedorf, ZH, Switzerland
• Swarovski Immobilien AG, Alte Landstrasse 411, 8708 Männedorf, ZH, Switzerland
• Swarovski International Holding AG, Alte Landstrasse 411, 8708 Männedorf, ZH, Switzerland

Taiwan Region    

• Swarovski Taiwan Ltd. Taiwan Branch, FU TSU CONSTRUCTION BUILDING, 9F, No. 27, Chung Shan North Road, Sec. 1, Taipei City, Taiwan region, 10441, Taiwan

Thailand    

• Swarovski Gemstones (Thailand) Ltd, 333 Moo 17 Bangplee Industrial Estate, Bangna-Trad Road, Bangsaothong, Samutprakan, 10570, Thailand
• Swarovski Manufacturing (Thailand) Co., Ltd., 200 Moo 1, Hi-Tech Industrial Estate (FZ), Baanlane DIST, Bang Pa-In, Ayutthaya, 13160, Thailand
• Swarovski (Thailand) Limited, 849 Vorawat Building, 16th Floor, Room 1601-1602, Silom Road, Bangrak, Bangkok, 10500, Thailand
• Swarovski SCST Limited, 849 Vorawat Building, 12th Floor, Silom Road, Silom Sub-dist, Bangkok, 10500, Thailand

Turkey 

• Swarovski Kristal Ticaret Limited Sirketi, Nisbetiye Mahallesi, Nisbetiye Mah. Nisbetiye Cad. No:24 İç Kapı No:3, Istanbul, 34340 Turkey

United Arab Emirates    

• Swarovski Middle East FZE, R/A No. 6, P.O.Box 17128, Jebel Ali, Dubai, United Arab Emirates

United Kingdom     

• Swarovski UK Limited, 1st Floor, Building 4, Chiswick Park, 566 Chiswick High Road, London, England and Wales, W4, 5YE, United Kingdom

United States    

• Swarovski North America Limited, One Kenney Drive, Cranston RI 02920, United States
• Swarovski Retail Ventures Ltd., Swarovski North America Limited, One Kenney Drive, Cranston RI 02920, United States
• Touchstone Crystal, Inc., Swarovski North America Limited, One Kenney Drive, Cranston RI 02920, United States

Vietnam    

• Swarovski Manufacturing Vietnam Limited Liability Company, Lot 204, AMATA Industrial Park, Bien Hoa City, Dong Nai Province, 70000, Vietnam

Annex 2 –  List of Countries/Regions

• Argentina
• Australia
• Austria
• Belgium
• Brazil
• Canada
• Chile
•  Chinese Mainland
• Costa Rica
• Czech Republic
• France
• Germany
• Greece
• Hong Kong SAR
• Hungary
• India
• Ireland
• Israel
• Italy
• Japan
• Korea, Republic of
• Liechtenstein
• Lithuania
• Luxembourg
• Macao SAR
• Malaysia
• Mexico
• Netherlands
• New Zealand
• Poland
• Portugal
• Serbia
• Singapore
• Spain
• Sweden
• South Africa
• Switzerland
• Taiwan region
• Thailand
• Turkey
• United Arab Emirates
• United Kingdom
• United States of America
• Vietnam