運送

Standard Delivery - SF Express

Orders placed from Monday to Friday by 10:00 AM will be processed and shipped the same business day.
Standard delivery time: 1-3 business days after processing and shipping

Standard shipping cost: HKD 50
Free standard shipping over: HKD 900

Orders placed on weekends and national holidays will be processed and shipped the following business day.

Swarovski is unable to deliver to PO boxes or APO/FPO addresses. Items remain the property of Swarovski until receipt of final payment.
When ordered by the last delivery dates communicated, items will usually be delivered on time. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. Swarovski can assume no liability in such cases.
We do not ship order on national holidays therefore deliveries may take longer than expected during these periods.
For Crystal Myriad, Licensed-in and Creators Lab products a personalized premium delivery service is included with their purchase, please note it may take up to 2 weeks before the parcel is shipped, and you are notified via email.

It is not always possible to change the delivery address or delivery date once the parcel is in transit. You might have the possibility to organize the delivery of your parcel in the most suitable way for you, by utilizing our delivery partners’ web portal.

Delivery to another country/region is not possible. Please place the order in the online shop of the country/region where the parcel is being delivered to.
You can change country/region and language by clicking on the country/region name in the country/region selector menu.

Aby śledzić dostawę przesyłki, należy sprawdzić e-mail z potwierdzeniem wysyłki.
Jeśli numer przesyłki wskazuje, że została ona doręczona, należy sprawdzić, czy ktoś inny pod adresem dostawy jej nie przyjął. Możliwe również, że kurier zostawił ją u sąsiada.
Jeśli tak się nie stało, należy sprawdzić, czy w skrzynce pocztowej nie ma powiadomienia o próbie doręczenia przesyłki.
W przypadku braku możliwości zlokalizowania paczki prosimy o kontakt z Działem obsługi klienta, mając pod ręką numer zamówienia i numer przesyłki.