Welcome to VR
LUXOTTICA PRIVACY POLICY
For more information on Interest-based Advertising and your choices
regarding it please refer to paragraph “DIGITAL ADVERTISING & ANALYTICS”.
This Privacy Policy
(“Policy”) is effective as of April 2022.
This Policy describes how Luxottica of America
Inc., including all direct and indirect subsidiaries (collectively “Luxottica,” “we,” “our,” or
“us”), collect, use, and disclose information through our websites www.oakley.com,
www.sunglasshut.com, www.oliverpeoples.com, www.costadelmar.com/en-us, www.ray-ban.com,
www.lenscrafters.com, www.targetoptical.com, www.pearlevision.com, www.arnette.com,
www.persol.com, www.vogue-eyewear.com, www.nativeyewear.com/en-us, www.glasses.com,
www.contactsdirect.com, and any other websites that link to this Policy (collectively “Sites”)
as well as the Face Scanning App (“FSA”), or our in-store Face Scanning Kiosk (“Kiosk”) and
certain other services as described below (collectively, the “Platforms”). Other Luxottica
websites, products, and services may have their own privacy policies. This Policy applies to our
U.S. and E.U. Platforms that link to this Policy.
HOW WE COLLECT THE INFORMATION
When
using our Platforms or our services, you may provide us with your personal information through a
variety of methods, including the following: (1) via signups on our Platforms, such as through
the creation of an account; (2) from an online, email, retail, fax, or telephone purchase; (3)
when you enter a sweepstakes, giveaway, contest, or other promotion, or complete a survey; (4)
when you provide information at our stores; (5) upon contacting us, such as through customer
service communications, including our online chat features; (6) upon signing up at an event; (7)
upon registering a Luxottica product; (8) when you submit a business reply, product, or warranty
card; (9) when you post material to the Platforms, such as through product reviews or use of our
virtual technology; or (10) when you interact with us for any other purpose. Information that
you provide through the Platforms can be combined with the information that we collect from you
in any other way.
We may also collect certain information automatically when you use the
Platforms, as described below. This may include the use of pixels and other tracking
technologies operated by us and by third parties, as described in other sections of this
Policy.
We may receive information about you from third parties and combine it with
information you have provided to us.
THE INFORMATION WE COLLECT
When you interact with us,
we may collect information that you choose to provide, such as your name, address, email
address, phone number, payment information, demographic information (such as your income level
and gender), date of birth, information regarding your membership with other organizations
(e.g., to provide discounts), photos and recordings, biometric identifiers or biometric
information, and any other information you choose to provide. If you contact our customer
service department, you may need to provide us with additional information so that we can
respond to your questions or concerns as completely and thoroughly as possible. If you create an
account with us, we collect your username and password. If you are providing delivery
information or other information which is not your own, then you must have that person’s
permission to give us their information and for us to use and share it for the purposes
specified.
When you make a purchase, we will collect your payment card, gift card, or other
payment information. Luxottica takes reasonable steps to protect the security of payment card
information such as by using tokenization, a storage technique which replaces payment card data
with randomized identifiers.
If you apply for a job through one of our Platforms, we will
collect any information you provide in your application, including, but not limited to,
educational background, employment history, and references.
We (or third parties operating on
the Platforms) also may automatically collect technical information when you use our Platforms
(for example, browser version, IP address, Internet service provider, referring/exit pages,
operating system, date/time stamp, clickstream data and reference site domain name, customer
traffic patterns and website usage). We or third parties also may collect information related to
ad campaigns, including data about the actions users take and interactions users have in
connection with our ads on sites and mobile applications operated by our advertising partners.
We or third parties may use cookies, pixel tags, or similar technologies to collect technical
information and information related to ad campaigns. See the “Digital Advertising & Analytics”
section of this Policy to learn more about the use of this information and the choices available
to you.
