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Swarovski jewellery is crafted with care, and it requires special care to retain its magic and brilliance. 
Find out how to care for and clean your Swarovski jewellery in this simple guide.

Caring for your Swarovski Jewellery

All our jewellery pieces are crafted in a traditional way and are therefore very delicate. Each stone is individually set, and the metal is plated. Follow these care instructions for how to clean your Swarovski earrings, rings, necklaces, and bracelets, and keep your jewellery looking its best.

How to clean Swarovski jewellery

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Follow these steps to clean your jewellery and maintain its brilliance:

1

Wash and dry your hands.

2

Use a soft, lint-free cloth* to gently clean the product from every angle.

3

For pendants and necklaces, clean the chain last as this is likely to be the dirtiest part.

4

When cleaning pierced earrings, hold your jewellery piece by the post (the part that goes into the earlobe).

5

If possible, clean after every wear to remove any dirt or other signs of daily wear. 

More care tips to keep your Swarovski jewellery at its best:

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•    Store your jewellery in its original packaging or a soft pouch to avoid scratching. This also helps to reduce exposure to sunlight and excessive heat, which can fade colour.
•    Always remove your jewellery before washing your hands, swimming, or applying body care products such as perfume, hairspray, soaps, and lotions. These products can damage the metal and reduce the lifetime of the plating, as well as cause discolouration and loss of brilliance.
•    Put on your jewellery last when dressing and take it off first when undressing. Each stone on your Swarovski jewellery is individually set, therefore each piece is very delicate and can be damaged when tugged or pulled. We also recommend that you do not wear your Swarovski jewellery in bed or when exercising.

Things to avoid

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•    Avoid contact with water and other fluids – especially acidic liquids, sonic cleaners, and commercial jewellery cleaners containing ammonia or alcohol. These types of liquid can damage both the plating and the crystals.
•    Avoid impact with hard surfaces, as this can cause scratches and chips to the stones and the plating.

Deep cleaning your jewellery

Occasionally, your jewellery may require more intensive cleaning to remove more persistent dirt or stains. However, in order to protect the plating, this should not be done too often.
Siga estes passos para uma limpeza completa das suas joias:

1

Encha um recipiente limpo com água morna (cerca de 30 °C) e acrescente algumas gotas de detergente da loiça suave e com pH neutro. Não utilize água a ferver, pois pode danificar as suas joias.

2

Lave as suas joias com água durante, no máximo, dois minutos, com as mãos ou uma escova de cerdas macias. Evite exercer muita pressão durante a limpeza, pois, ao fazê-lo, poderá arranhar ou danificar a superfície.

3

Enxague com água limpa, removendo cuidadosamente quaisquer vestígios de sabão.

4

Seque completamente com um pano macio e que não largue pelos* ou coloque as suas joias sobre um pedaço de tecido limpo até ter a certeza de que estão completamente secas.

Perguntas?

Se necessitar de mais conselhos sobre como limpar joias da Swarovski, contacte-nos ou visite um revendedor local
*A lint-free cloth is a special type of cleaning cloth that does not release any fluff. 
You can purchase these cloths online, in hardware stores, or in some supermarkets.

Care & Maintenance

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