Swarovski's top priority is to satisfy all its customers.
You may return and thereby withdraw from the sales contract up to 14 days after their receipt (with the exception of Gift Cards).
If you make use of your right to cancel the purchase agreement, Swarovski will refund the paid amount for the items, provided that the items are returned in the country of delivery in an unworn, unused, and undamaged condition together with the Return Form and the original Swarovski
Pack the item(s) to be returned in the original carton using the original packaging materials.
Please fill in the form and return it with the merchandise. Include the number of returned articles and the reason for return, with the reasons stated on the next page.
Contact our customer service Hotline at +886 0800 777 647 and our CS personnel will process your return
The item(s) will be picked up by courier