Shipping

Standard Delivery - GLS (last mile carrier is Royal Mail)

Orders placed from Monday to Friday by 16:00 GMT will be processed and shipped the same business day.
Standard delivery time: 5 business days after processing and shipping 
Standard shipping cost: GBP 4
Free standard shipping over: GBP 60

Express Delivery - Speedlink

Orders placed from Monday to Friday by 09:00 GMT will be processed and shipped the same business day.
Express delivery time: 1-2 business day after processing and shipping
Express shipping cost: GBP 15

Orders placed on weekends and national holidays will be processed and shipped the following business day.

Swarovski is unable to deliver to PO boxes or APO/FPO addresses. Items remain the property of Swarovski until receipt of final payment. 
When ordered by the last delivery dates communicated, items will usually be delivered on time. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. Swarovski can assume no liability in such cases.
We do not ship orders or schedule deliveries on national holidays therefore deliveries may take longer than expected during these periods.
For Crystal Myriad, Licensed-in and Creators Lab products a personalized premium delivery service is included with their purchase, please note it may take up to 2 weeks before the parcel is shipped, and you are notified via email.

Standardna dostava - GLS

Naročila, ki jih oddate od ponedeljka do petka do 10:00 po srednjeevropskem času, bodo obdelana in poslana isti delovni dan.
Čas standardne dostave: 3 delovnih dni po obdelavi in ​​pošiljanju
Strošek standardne dostave: 6,95 EUR
Brezplačna standardna dostava pri nakupu nad: 99 EUR

Hitra dostava - FedEx

Naročila, ki jih oddate od ponedeljka do petka do 14:30 po srednjeevropskem času, bodo obdelana in poslana isti delovni dan.
Čas hitre dostave: 1 delovni dan po obdelavi in pošiljanju
Strošek hitre dostave: 19 EUR

Naročila, ki jih oddate ob koncu tedna in na državne praznike, bodo obdelana in odposlana naslednji delovni dan.

Podjetje Swarovski ne ponuja dostave v poštne predale ali vojaške baze. Izdelki ostanejo v lasti podjetja Swarovski do prejema končnega plačila. 
Če so izdelki naročeni v navedenem roku, bodo običajno dostavljeni pravočasno. Do zakasnitev v dostavi lahko pride zaradi nepredvidenih okoliščin na strani naših dostavnih partnerjev. Podjetje Swarovski v takih primerih ne more prevzeti odgovornosti.
Ob državnih praznikih ne pošiljamo naročil niti ne razporejamo dostav, zato lahko v takih primerih dostave trajajo dlje, kot je pričakovano.
Pri izdelkih Crystal Myrad, Licensed-in ter Creators Lab je z njihovim nakupom vključena po meri prilagojena storitev dostave. Prosimo, upoštevajte, da lahko traja do 2 tedna, preden je pošiljka poslana, in da ste obveščeni po e-pošti.

Order today and receive your parcel on a date and at an address of your choice. Please check available dates in the calendar displayed when choosing scheduled delivery in the checkout process. The delivery might take place one business day before/after the selected date.

It is not always possible to change the delivery address or delivery date once the parcel is in transit. You might have the possibility to organize the delivery of your parcel in the most suitable way for you, by utilizing our delivery partners’ web portal.

Delivery to another country/region is not possible. Please place the order in the online shop of the country/region where the parcel is being delivered to.
You can change country/region and language by clicking on the country/region name in the country/region selector menu.

Please check the shipping confirmation email to track your parcel
If the tracking shows that your parcel has been delivered, please check if someone else at your address has accepted it, alternatively your parcel may have been left with a neighbour.
Otherwise, please look for a notification of attempted delivery, you may find it in your letter box.
In case you cannot locate your parcel, please contact Customer Care, please have your order number and tracking number to hand.