Omogoči dostopnost
Brezplačna standardna dostava pri nakupu nad 99 EUR

Stik z nami

1

Topic

Da vam bomo lahko bolje pomagali, izberite temo.

Izberite svojo temo  *
Spletna naročila in plačila
Swarovski Club
Zasebnost podatkov
Menjava
Garancija in popravila
Popravilo
Informacije o izdelku
Promocije in kuponi
Plačilo
Članstvo v SCS
Težava s spletno stranjo
Varstvo podatkov
Drugo
$(this).closest('#contactTopicFormConfigWrapper').find('.js-contactTopicFormConfig') .formValidation( { autoFocus: false, framework: 'bootstrap', icon: { valid: null, invalid: null, validating: null }, fields: { 'values[contactTopicFormDefinition_contactTopic]': { trigger: 'change', validators: { notEmpty: { message: 'Izberite svojo temo', message_en: 'Izberite svojo temo' } } } } } ) .on('success.field.fv', function() { /* note: we need to check if there is an error in the form, as the plugin does a validation on field level. Validating the whole form on blur of a field is no option, as the customer does not want to see error messages on all fields when entering one field. In case of an error on at least one field we disable the submit button manually */ var $form = $(this).closest('form'); if ($form.find('.form-group.has-error').length > 0) { var $button = $form.find('.js-button'); if (!$button.hasClass('disabled')) { $button.addClass('disabled'); } } }) .on('err.field.fv', function(e, data) { /* * On error field validation, enable submit button. * Source: https://old.formvalidation.io/examples/enabling-submit-button/ */ data.fv.disableSubmitButtons(false); if(data.element.closest('.form-combo-molecule').length){ /* Get the messages of field */ var messages = data.fv.getMessages(data.element); /* Get the error message content of the field */ var errorContent = data.element.closest('.form-combo-molecule').find('.errors'); /* Get the hidden error message of the field */ var errorField = errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"][style="display: none;"]'); /* Loop over the messages */ for (var i in messages) { if (errorField[1] == undefined) { var newErrorContainer = document.createElement("small"); $(newErrorContainer).attr("class", "swa-form-input__error-message swa-headline-sans--supertiny"); $(newErrorContainer).attr("data-field", data.field); $(newErrorContainer).attr("data-fv-validator", "callback"); $(newErrorContainer).attr("data-fv-for", $(data.element[0]).attr("name") ); $(newErrorContainer).attr("data-fv-result", "INVALID"); $(newErrorContainer).attr("data-tracked", "true"); $(newErrorContainer).html(messages[i]); if (errorContent.text().includes(messages[i])) { $(newErrorContainer).hide(); } errorContent.append(newErrorContainer); } } } }) .on('success.field.fv', function(e, data) { /* * On success field validation, enable submit button. * Source: https://old.formvalidation.io/examples/enabling-submit-button/ */ data.fv.disableSubmitButtons(false); /* Remove the field messages */ $errorContent = data.element.closest('.form-combo-molecule').find('.errors'); $errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"]').remove(); $errorContent.find('.swa-form-input__error-message[data-fv-result="INVALID"]').removeAttr("style"); }) .on('success.form.fv', function() { var formId = 'ShortContactTopic'; if (!formId || formId === 'cfRequest' || formId === 'cfResponse') { formId = 'contactTopicFormDefinition'; } ACC.tracking.pushFormSubmit(formId); }); var replaceDatePatternWithValue = function(mandatory, fieldConfigCode, fieldConfigPattern) { var date = fieldConfigPattern.toUpperCase(); var year = $("#" + fieldConfigCode + "_year").val(); var month = $("#" + fieldConfigCode + "_month").val(); var day = $("#" + fieldConfigCode + "_day").val(); date = date.replace(/[Y]+/, year); date = date.replace(/[M]+/, month); date = date.replace(/[D]+/, day); var hiddenDateField = $('.js-' + fieldConfigCode + '_hidden'); if (mandatory) { hiddenDateField.val(date); } else { hiddenDateField.val(date == "" ? "" : date); } }; var triggerFormValidation = function(fieldId, mandatory, fieldCode, dateFormat) { replaceDatePatternWithValue(mandatory, fieldCode, dateFormat); $('.js-fieldCode').formValidation('revalidateField', 'values[fieldCode_'+ fieldId + ']'); }; var removeDateMoleculeError = function(molecule) { if(molecule.hasClass('has-error')){ molecule.removeClass('has-error'); molecule.find('.help-block').find('span').remove(); } };
2

Predmet

Izberite eno od naslednjih področij.

Please select your subject *
What is the tracking link of my order?
An item from my order arrived damaged
An item from my order is missing
Can you change my delivery address?
How can I send my order to another country?
Other
Is my item repairable?
What is the status of my repair?
How much does a repair cost?
Why do I have to visit a store to have an item repaired?
Other
Can you advise on the product size?
Where is this product available?
What colour options are available?
Kako lahko naročim izdelek Swarovski Created Diamonds po naročilu?
drugi
My postal address is not recognized as a valid address
I am unable to complete the checkout process
Can you reset my account password?
I am unable to login to my account
Other
Other
Zahteva posameznika za dostop do podatkov
Pravica do izbrisa („pravica do pozabe“)
Pritožbe
How do I renew my membership?
How do I become an SCS member?
When will my membership pack arrive?
Other
How do I unsubscribe from the Swarovski Club newsletter?
Why am I still receiving Email from Swarovski after unsubscribing from the newsletter?
My Swarovski Club Voucher does not work
Can my Swarovski Club discount voucher be extended?
Can my Swarovski Club discount voucher be used on sale items?
How do I redeem by birthday gift voucher?
Other
Is my product covered by warranty?
What is your warranty policy?
Other
Can I exchange a product from my online order?
Can I exchange my online purchase in a store?
Can I exchange a product purchased in store another country?
Other
Why is my electronic gift card not accepted online?
Can I use more than 1 electronic gift card as payment?
How do I pay for an online purchase with an electronic gift card?
Why has my payment been rejected?
Why has my payment been refunded?
Other
Can you provide information on the current promotion?
Can you extend the promotion?
Why did my purchase not qualify for the promotion?
Other
Can you resend my order confirmation?
What is the status of my online order?
Can I cancel my entire online order?
Can I cancel part of my online order?
Can you change my billing address?
How do I return my online order?
What is your online return policy?
What is the status of my online refund?
Other
$(this).closest('#contactSubjectFormConfigWrapper').find('.js-contactSubjectFormConfig') .formValidation( { autoFocus: false, framework: 'bootstrap', icon: { valid: null, invalid: null, validating: null }, fields: { 'values[contactSubjectFormDefinition_contactSubject]': { trigger: 'change', validators: { notEmpty: { message: 'Please select your subject', message_en: 'Please select your subject' } } } } } ) .on('success.field.fv', function() { /* note: we need to check if there is an error in the form, as the plugin does a validation on field level. Validating the whole form on blur of a field is no option, as the customer does not want to see error messages on all fields when entering one field. In case of an error on at least one field we disable the submit button manually */ var $form = $(this).closest('form'); if ($form.find('.form-group.has-error').length > 0) { var $button = $form.find('.js-button'); if (!$button.hasClass('disabled')) { $button.addClass('disabled'); } } }) .on('err.field.fv', function(e, data) { /* * On error field validation, enable submit button. * Source: https://old.formvalidation.io/examples/enabling-submit-button/ */ data.fv.disableSubmitButtons(false); if(data.element.closest('.form-combo-molecule').length){ /* Get the messages of field */ var messages = data.fv.getMessages(data.element); /* Get the error message content of the field */ var errorContent = data.element.closest('.form-combo-molecule').find('.errors'); /* Get the hidden error message of the field */ var errorField = errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"][style="display: none;"]'); /* Loop over the messages */ for (var i in messages) { if (errorField[1] == undefined) { var newErrorContainer = document.createElement("small"); $(newErrorContainer).attr("class", "swa-form-input__error-message swa-headline-sans--supertiny"); $(newErrorContainer).attr("data-field", data.field); $(newErrorContainer).attr("data-fv-validator", "callback"); $(newErrorContainer).attr("data-fv-for", $(data.element[0]).attr("name") ); $(newErrorContainer).attr("data-fv-result", "INVALID"); $(newErrorContainer).attr("data-tracked", "true"); $(newErrorContainer).html(messages[i]); if (errorContent.text().includes(messages[i])) { $(newErrorContainer).hide(); } errorContent.append(newErrorContainer); } } } }) .on('success.field.fv', function(e, data) { /* * On success field validation, enable submit button. * Source: https://old.formvalidation.io/examples/enabling-submit-button/ */ data.fv.disableSubmitButtons(false); /* Remove the field messages */ $errorContent = data.element.closest('.form-combo-molecule').find('.errors'); $errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"]').remove(); $errorContent.find('.swa-form-input__error-message[data-fv-result="INVALID"]').removeAttr("style"); }) .on('success.form.fv', function() { var formId = 'ShortContactSubject'; if (!formId || formId === 'cfRequest' || formId === 'cfResponse') { formId = 'contactSubjectFormDefinition'; } ACC.tracking.pushFormSubmit(formId); }); var replaceDatePatternWithValue = function(mandatory, fieldConfigCode, fieldConfigPattern) { var date = fieldConfigPattern.toUpperCase(); var year = $("#" + fieldConfigCode + "_year").val(); var month = $("#" + fieldConfigCode + "_month").val(); var day = $("#" + fieldConfigCode + "_day").val(); date = date.replace(/[Y]+/, year); date = date.replace(/[M]+/, month); date = date.replace(/[D]+/, day); var hiddenDateField = $('.js-' + fieldConfigCode + '_hidden'); if (mandatory) { hiddenDateField.val(date); } else { hiddenDateField.val(date == "" ? "" : date); } }; var triggerFormValidation = function(fieldId, mandatory, fieldCode, dateFormat) { replaceDatePatternWithValue(mandatory, fieldCode, dateFormat); $('.js-fieldCode').formValidation('revalidateField', 'values[fieldCode_'+ fieldId + ']'); }; var removeDateMoleculeError = function(molecule) { if(molecule.hasClass('has-error')){ molecule.removeClass('has-error'); molecule.find('.help-block').find('span').remove(); } };
Subject *
$(this).closest('#contactSubjectOtherFormConfigWrapper').find('.js-contactSubjectOtherFormConfig') .formValidation( { autoFocus: false, framework: 'bootstrap', icon: { valid: null, invalid: null, validating: null }, fields: { 'values[contactSubjectOtherFormDefinition_contactSubjectTxt]': { trigger: 'keyup', validators: { notEmpty: { message: 'Vnesite svojo zadevo', message_en: 'Vnesite svojo zadevo' }, stringLength: { message: 'Število znakov v tem polju mora biti med 0 in 40', message_en: 'The number of characters for this field must be between 0 and 40', min: 0 , max: 40 }, } } } } ) .on('success.field.fv', function() { /* note: we need to check if there is an error in the form, as the plugin does a validation on field level. Validating the whole form on blur of a field is no option, as the customer does not want to see error messages on all fields when entering one field. In case of an error on at least one field we disable the submit button manually */ var $form = $(this).closest('form'); if ($form.find('.form-group.has-error').length > 0) { var $button = $form.find('.js-button'); if (!$button.hasClass('disabled')) { $button.addClass('disabled'); } } }) .on('err.field.fv', function(e, data) { /* * On error field validation, enable submit button. * Source: https://old.formvalidation.io/examples/enabling-submit-button/ */ data.fv.disableSubmitButtons(false); if(data.element.closest('.form-combo-molecule').length){ /* Get the messages of field */ var messages = data.fv.getMessages(data.element); /* Get the error message content of the field */ var errorContent = data.element.closest('.form-combo-molecule').find('.errors'); /* Get the hidden error message of the field */ var errorField = errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"][style="display: none;"]'); /* Loop over the messages */ for (var i in messages) { if (errorField[1] == undefined) { var newErrorContainer = document.createElement("small"); $(newErrorContainer).attr("class", "swa-form-input__error-message swa-headline-sans--supertiny"); $(newErrorContainer).attr("data-field", data.field); $(newErrorContainer).attr("data-fv-validator", "callback"); $(newErrorContainer).attr("data-fv-for", $(data.element[0]).attr("name") ); $(newErrorContainer).attr("data-fv-result", "INVALID"); $(newErrorContainer).attr("data-tracked", "true"); $(newErrorContainer).html(messages[i]); if (errorContent.text().includes(messages[i])) { $(newErrorContainer).hide(); } errorContent.append(newErrorContainer); } } } }) .on('success.field.fv', function(e, data) { /* * On success field validation, enable submit button. * Source: https://old.formvalidation.io/examples/enabling-submit-button/ */ data.fv.disableSubmitButtons(false); /* Remove the field messages */ $errorContent = data.element.closest('.form-combo-molecule').find('.errors'); $errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"]').remove(); $errorContent.find('.swa-form-input__error-message[data-fv-result="INVALID"]').removeAttr("style"); }) .on('success.form.fv', function() { var formId = 'contactSubjectOther'; if (!formId || formId === 'cfRequest' || formId === 'cfResponse') { formId = 'contactSubjectOtherFormDefinition'; } ACC.tracking.pushFormSubmit(formId); }); var replaceDatePatternWithValue = function(mandatory, fieldConfigCode, fieldConfigPattern) { var date = fieldConfigPattern.toUpperCase(); var year = $("#" + fieldConfigCode + "_year").val(); var month = $("#" + fieldConfigCode + "_month").val(); var day = $("#" + fieldConfigCode + "_day").val(); date = date.replace(/[Y]+/, year); date = date.replace(/[M]+/, month); date = date.replace(/[D]+/, day); var hiddenDateField = $('.js-' + fieldConfigCode + '_hidden'); if (mandatory) { hiddenDateField.val(date); } else { hiddenDateField.val(date == "" ? "" : date); } }; var triggerFormValidation = function(fieldId, mandatory, fieldCode, dateFormat) { replaceDatePatternWithValue(mandatory, fieldCode, dateFormat); $('.js-fieldCode').formValidation('revalidateField', 'values[fieldCode_'+ fieldId + ']'); }; var removeDateMoleculeError = function(molecule) { if(molecule.hasClass('has-error')){ molecule.removeClass('has-error'); molecule.find('.help-block').find('span').remove(); } };

{"didYouKnowLabel":"Ali ste vedeli:","product-size":["Za določitev svoje popolne velikosti uporabite naš vodnik po velikostih.","Za več informacij preverite <a href="/s-swarovski-ring-size/" target="_blank" rel="noopener noreferrer">Vodnik po Velikostih</a>."],"product-availability":["Za preverjanje razpoložljivosti v trgovini sledite tem korakom: <br/>1.Izberite izdelek v naši spletni trgovini. <br/>2.Na strani s podrobnostmi izdelka poleg „Dodaj v košarico” izberite „Poiščite v trgovini” in nato kliknite „Klikni & Prevzemi: Preveri Razpoložljivost”. <br/>3.Vnesite svojo trenutno ali želeno lokacijo in si oglejte razpoložljive možnosti.","Za več podrobnosti si oglejte naš <a href="/s-faq-order/?accordionID=CC-Overview_AE-product_availibility" target="_blank" rel="noopener noreferrer">Pogosta vprašanja</a>."],"product-colors":["Uporabite barvni filter na strani s seznamom izdelkov ali preverite barvne različice na strani z detajli izdelka, da najdete popolno ujemanje."],"promotion-info":["Swarovski skozi vse leto izvaja promocije prodaje; da boste na tekočem, priporočamo, da se naročite na naše novice."],"promotion-extension":["Naše promocije imajo vedno določena obdobja veljavnosti in ko preteče datum konca, popustni kuponi prenehajo delovati ali se vrne standardna cena. Naročil, oddanih pred začetkom promocije, ni mogoče spremeniti, da bi izkoristili novo promocijo."],"promotion-quality":["Preverite Pogoje in Določila promocije, da zagotovite, da je vaš izdelek upr+T12:W12avičen, in potrdite, da je bilo naročilo oddano v promocijskem obdobju.","Za več podrobnosti si oglejte naš <a href="/s-faq-order/?accordionID=CC-Overview_AE-purchase_qualify" target="_blank" rel="noopener noreferrer">Pogosta vprašanja</a>."],"order-resendOrderConfirmation":["Seveda! Če želite posodobitev o svojem naročilu, obiščite <a href="/s-faq-orderstatus/Swarovski-Order-Status-FAQs/" target="_blank" rel="noopener noreferrer">stanje naročila</a>. Če ne poznate številke naročila, preprosto navedite svoj e-poštni naslov in ponovno vam bomo poslali potrditev naročila."],"order-orderStatus":["Stanje vašega naročila lahko enostavno preverite tukaj <a href="/s-faq-orderstatus/Swarovski-Order-Status-FAQs/" target="_blank" rel="noopener noreferrer">Status naročila</a>."],"order-cancelEntire":["Preklic naročila je lahko možen v približno 15 minutah po prejemu potrditve naročila.","Za več informacij preverite <a href="/s-faq-order/?accordionID=CC-Overview_AE-cancel_order_new" target="_blank" rel="noopener noreferrer">Pogosta vprašanja</a>."],"order-cancelPartially":["Delne odpovedi niso možne, le popolne odpovedi naročil v približno 15 minutah po potrditvi.","Za podrobnosti glejte <a href="/s-faq-order/?accordionID=CC-Overview_AE-cancel_order_new" target="_blank" rel="noopener noreferrer">FAQ</a>."],"order-changeBillingAddress":["Naslovi za izstavitev računa ne moremo spremeniti."],"order-return":["Da lahko sledite korakom, opisanim v naših <a href="/s-faq-return/?accordionID=CC-Overview_AE-how-do-I-return-my-item" target="_blank" rel="noopener noreferrer">Pogosta vprašanja</a>, za podrobna navodila."],"order-returnPolicy":["Za več informacij o naši politiki vračil kliknite tukaj <a href="/s-faq-return/?accordionID=CC-Overview_AE-can-I-do-a-return" target="_blank" rel="noopener noreferrer">FAQ</a>"],"order-onlineRefundStatus":["Vračila trajajo približno 14 delovnih dni. Ko prejmemo vašo vrnitev, boste prejeli potrditveno e-pošto, povračilo pa lahko traja do 10 delovnih dni, da se prikaže na vašem računu.","Za več podrobnosti si oglejte naš <a href="/s-faq-return/?accordionID=CC-Purchase-Returns_AE-when-will-I-receive-my-refund" target="_blank" rel="noopener noreferrer">Pogosta vprašanja</a>."],"exchange-exchangeProduct":["Menjave niso možne. Prosimo, da neustrezne izdelke vrnete v skladu z našo politiko vračanja in oddate novo naročilo za pravi izdelek.","Za več podrobnosti si oglejte naš <a href="/s-faq-return/?accordionID=CC-Purchase-Returns_AE-exchange-purchase" target="_blank" rel="noopener noreferrer">Pogosta vprašanja</a>."],"exchange-exchangeInStore":["Lahko najdete podrobne informacije v naših <a href="/s-faq-return/?accordionID=CC-Purchase-Returns_AE-exchange-product" target="_blank" rel="noopener noreferrer">Pogosta vprašanja</a>."],"exchange-exchangeProductFromAnotherCountry":["Iz različnih razlogov Swarovski nima globalne politike menjave ali vračanja. Zato ne moremo zamenjati, nadomestiti ali vrniti izdelkov kupljenih v drugih državah."],"delivery-tracking":["Prejeli ste sledilno povezavo s potrditvijo pošiljke. Lahko pa preverite napredek svoje pošiljke tukaj: <a href="/s-faq-orderstatus/Swarovski-Order-Status-FAQs/" target="_blank" rel="noopener noreferrer">order status</a>."],"delivery-damagedItem":["Za nevšečnosti se opravičujemo. Prosimo, da se obrnete na našo službo za stranke in predložite slike škatle za pošiljanje ter poškodovanega izdelka. Poiskali bomo rešitev za vas."],"delivery-missingItem":["Za nevšečnosti se opravičujemo. Je bila škatla za pošiljanje poškodovana? Prosimo, da se obrnete na našo službo za stranke in predložite slike škatle za pošiljanje. Poiskali bomo rešitev za vas."],"delivery-changeAddress":["Sprememba naslova za dostavo ali datuma morda ne bo mogoča, ko je paket v tranzitu. Za upravljanje možnosti dostave lahko uporabite spletni portal našega dostavnega partnerja.","Za več podrobnosti si oglejte naš <a href="/s-faq-shipping/Swarovski-Shipping-FAQs/?accordionID=CC-Overview_AE-delivery_address" target="_blank" rel="noopener noreferrer">Pogosta vprašanja</a>."],"delivery-changeCountry":["Dostava v drugo državo/regijo ni možna. Naročite prosim v spletni trgovini dostavne destinacije. Če želite spremeniti državo/regijo in jezik, kliknite na ime države/regije v meniju izbirnika."],"payment-electronicCard":["Elektronske darilne kartice se vnesejo v fazi plačila pri blagajni. Preverite, ali pravilno vnesete 10- ali 16-mestno številko kartice. Prepričajte se, da ne vnesete kode za popust ali bona.","Za več informacij preverite tukaj <a href="/s-faq-giftcard-voucher/Swarovski-Gift-Cards-Voucher-FAQs/?accordionID=CC-Purchase-Vouchers_AE-voucher-not-working" target="_blank" rel="noopener noreferrer">FAQ</a>"],"payment-multipleElectronicGiftCards":["Za plačilo z več darilnimi karticami sledite korakom za združevanje darilnih kartic v fazi plačila."],"payment-payWith":["Če želite unovčiti svojo darilno kartico, sledite tem enostavnim korakom, opisanim v naši <a href="/s-faq-giftcard-voucher/Swarovski-Gift-Cards-Voucher-FAQs/?accordionID=CC-Purchase-Vouchers_AE-redeem-gift-card" target="_blank" rel="noopener noreferrer">FAQ</a>."],"payment-rejection":["Prepričajte se, da so vaši plačilni in osebni podatki skladni. Za več informacij preverite naše <a href="/s-faq-payment/Swarovski-Payment-FAQs/?accordionID=CC-Purchase-Payment_AE-methods" target="_blank" rel="noopener noreferrer">FAQ</a>."],"website-unableToCheckout":["Prosimo, preverite tukaj, preden nas kontaktirate <a href="/s-faq-order/?accordionID=CC-Purchase-Order_AE-website-issue" target="_blank" rel="noopener noreferrer">Težava na spletni strani Pogosta vprašanja</a>."],"website-resetPassword":["Prosimo, uporabite funkcijo „pozabljeno geslo“.","Za več informacij preverite tukaj <a href="/s-faq-order/?accordionID=CC-Purchase-Order_AE-reset_pasword" target="_blank" rel="noopener noreferrer">FAQ</a>."],"website-unableToLogin":["Prosimo, uporabite funkcijo „pozabljeno geslo“.","Za več informacij preverite tukaj <a href="/s-faq-order/?accordionID=CC-Purchase-Order_AE-reset_pasword" target="_blank" rel="noopener noreferrer">FAQ</a>."],"swarovskiclub-unsubscribeNewsletter":["Pošiljamo dve vrsti e-pošte: novice s promocijami in zbirkami ter posodobitve članstva (nagrade, status ali spremembe programa). Če se želite odjaviti od prejemanja novic, kliknite »odjava« na dnu e-pošte ali posodobite svoje nastavitve v razdelku »Moj račun« na Swarovski.com. Če želite ustaviti vso komunikacijo, vključno z nagradami, se obrnite na službo za stranke, da zaprete svoj račun."],"swarovskiclub-emailAfterUnsubscribe":["Če ste se odjavili od našega e-novica, vendar ostajate član Swarovski Cluba, boste še vedno prejemali e-pošto o nagradah, statusu nivoja ali spremembah programa. Če želite to ustaviti, se obrnite na službo za stranke in zaprite svoj račun. Morda ste naročeni tudi na posodobitve ene od naših podznamk."],"swarovskiclub-voucherNotWorking":["Za več podrobnosti obiščite našo FAQ stran o tem, kako povezati svoje članstvo v klubu in uporabiti svoj popustni kupon <a href="/s-faq-club/?accordionID=CC-Membership-Swa-Club_AE-not-use-discount-voucher" target="_blank" rel="noopener noreferrer">FAQ</a>."],"swarovskiclub-extendedVoucher":["Popustni boni Swarovski Cluba se ne morejo podaljšati. Obdobje veljavnosti je določeno v Pogojih in določilih, vključenih v e-pošti z nagrado, ki ste jo prejeli."],"swarovskiclub-saleItem":["Popustni boni Swarovski Cluba ni mogoče uporabiti za znižane izdelke. Za več podrobnosti si oglejte Pogoje in določila v nagradni e-pošti, ki ste jo prejeli."],"swarovskiclub-birthdayGiftVoucher":["Darilo lahko prevzamete v svoji priljubljeni trgovini. Če je nimate ali niste prepričani, katero obiskati, se lahko prijavite v svoj račun in izberete priljubljeno trgovino. Lahko pa uporabite tudi naš Iskalnik Trgovin, da najdete trgovino, ki ponuja Swarovski Club. Stranke na nekaterih trgih lahko darilo unovčijo prek spleta pri naslednjem spletnem nakupu."],"scsmembership-renewMembership":["Za obnovitev članstva sledite tem preprostim korakom, opisanim v naši <a href="/s-faq-scs/Swarovski-Crystal-Society-FAQs-/?accordionID=SCS-LP_FAQ_AE-how-can-I-renew-membership" target="_blank" rel="noopener noreferrer">FAQ</a>"],"scsmembership-becomeMember":["Če želite postati nov član, sledite tem preprostim korakom, opisanim v naši <a href="/s-faq-scs/Swarovski-Crystal-Society-FAQs-/?accordionID=CC-Membership-SCS_AE-how-to-join-renew-online" target="_blank" rel="noopener noreferrer">FAQ</a>"],"scsmembership-membershipArrival":["Članski paketi se običajno pošljejo 4-6 tednov po prijavi, nove ali obnovljene članarine pa se pošljejo prvi dan naslednjega meseca. Za 3-letne članarine (2. in 3. leto) se paketi pošljejo zgodaj v letu, kar članom omogoča, da uživajo v letnem darilu in raziskujejo nove novosti."],"warranty-itemCoveredByWarrant":["Swarovski zagotavlja polno garancijo za proizvodne in materialne napake pri izdelkih, kupljenih v uradnih trgovinah ali pri pooblaščenih prodajalcih.","Za podrobnosti o naši garancijski politiki si oglejte <a href="/s-faq-warranty/?accordionID=CC-Products-Warranty_AE-policy" target="_blank" rel="noopener noreferrer">Pogosta vprašanja</a>."],"warranty-warrantyPolicy":["Za popoln pregled naše garancijske politike obiščite našo namensko rubriko <a href="/s-faq-warranty/?accordionID=CC-Products-Warranty_AE-policy" target="_blank" rel="noopener noreferrer">Pogosta vprašanja</a>."],"repair-repairableItem":["Če želite izvedeti, prinesite svoj izdelek in dokazilo o nakupu v najbližjo trgovino Swarovski na oceno.","Najbližjo trgovino lahko najdete s pomočjo našega spletnega <a href="/store-finder/?features=repairService" target="_blank" rel="noopener noreferrer">Iskalnika Trgovin</a>."],"repair-status":["Status popravila lahko enostavno preverite tukaj <a href="/s-faq-repairs/Swarovski-Repair-Replacement-FAQs/?accordionID=CheckRepairStatusThemedAccordionEntryComponent" target="_blank" rel="noopener noreferrer">Ogled statusa popravila</a>"],"repair-cost":["Prinesite svoj izdelek in dokazilo o nakupu v najbližjo trgovino Swarovski na oceno.","Najbližjo trgovino lahko najdete s pomočjo našega spletnega <a href="/store-finder/?features=repairService" target="_blank" rel="noopener noreferrer">Iskalnika Trgovin</a>."],"repair-visitStore":["Obiščite trgovino, ker so samo pooblaščene trgovine opremljene za pravilno ocenjevanje in popravilo izdelka."]}
3

Možnosti stika

Izberite želeno možnost stika

E-pošta

Ocenjeni čakalni čas: 1- 3 delovnih dni

If you have a question or require further information, then please feel free to contact us using the form below. We would be happy to help.

ime *
Priimek *
Telefon
E-pošta *
Država *
ABD Küçük Harici Adaları
ABD Virjin Adaları
Afganistan
Aland Adaları
Almanya
Amerika Birleşik Devletleri
Amerikan Samoası
Andorra
Angola
Anguilla
Antarktika
Antigua ve Barbuda
Arjantin
Arnavutluk
Aruba
Avustralya
Avusturya
Azerbeycan
Bahamalar
Bahreyn
Bangladeş
Barbados
Batı Sahra
Belarus
Belize
Belçika
Benin
Bermuda
Birleşik Arap Emirlikleri
Birleşik Krallık
Bolivya
Bosna Hersek
Botsvana
Bouvet Adası
Brezilya
Britanya Hint Okyanusu Toprakları
Britanya Virjin Adaları
Brunei
Bulgaristan
Burkina Faso
Burundi
Butan
Cape Verde
Cayman Adaları
Cebelitarık
Cezayir
Christmas Adası
Cibuti
Cocos (Keeling) Adaları
Cook Adaları
Curaçao
Danimarka
Demokratik Kongo Cumhuriyeti
Dominik Cumhuriyeti
Dominika
Doğu Timor
Ekvador
Ekvator Ginesi
El Salvador
Endonezya
Eritre
Ermenistan
Estonya
Etiyopya
Falkland Adaları
Faroe Adaları
Fas
Fiji
Fildişi Sahili
Filipinler
Filistin Toprakları
Finlandiya
Fransa
Fransız Guyanası
Fransız Güney Toprakları
Fransız Polinezyası
Gabon
Gambiya
Gana
Gine
Gine-Bissau
Grenada
Grönland
Guadeloupe
Guam
Guatemala
Guernsey
Guyana
Güney Afrika
Güney Georgia ve Güney Sandwich Adaları
Gürcistan
Haiti
Heard Adası ve McDonald Adaları
Hindistan
Hollanda
Honduras
Hong Kong Özel Yönetim Bölgesi
Hırvatistan
Irak
Jameika
Japonya
Jersey
Kamboçya
Kamerun
Kanada
Karadağ
Karayip Hollandası
Katar
Kazakistan
Kenya
Kiribati
Kolombiya
Komorlar
Kongo
Kore Cumhuriyeti
Kosta Rika
Kuveyt
Kuzey Kore
Kuzey Mariana Adaları
Küba
Kıbrıs
Kırgızistan
Laos Demokratik Halk Cumhuriyeti
Lesotho
Letonya
Liberya
Libya
Liechtenstein
Litvanya
Lübnan
Lüksemburg
Macaristan
Madagaskar
Makao Özel Yönetim Bölgesi
Makedonya
Malavi
Maldivler
Malezya
Mali
Malta
Man Adası
Marshall Adaları
Martinik
Mauritius
Mayotte
Meksika
Mikronezya
Moldova
Monako
Montserrat
Moritanya
Mozambik
Moğolistan
Myanmar
Mısır
Namibya
Nauru
Nepal
Nijer
Nijerya
Nikaragua
Niue
Norfolk Adası
Norveç
Orta Afrika Cumhuriyeti
Pakistan
Palau
Panama
Papua Yeni Gine
Paraguay
Peru
Pitcairn
Polonya
Portekiz
Porto Riko
Reunion
Romanya
Ruanda
Saint Barthélemy
Saint Helena
Saint Kitts ve Nevis
Saint Lucia
Saint Martin (Fransız bölgesi)
Saint Pierre ve Miquelon
Saint Vincent ve Grenadinler
Samoa
San Marino
Sao Tome ve Principe
Senegal
Seyşeller
Sierra Leone
Singapur
Sint Maarten
Slovakya
Slovenya
Solomon Adaları
Somali
Sri Lanka
Sudan
Surinam
Suriye Arap Cumhuriyeti
Suudi Arabistan
Svalbard ve Jan Mayen
Swaziland
Sırbistan
Tacikistan
Tanzanya
Tayland
Tayvan Bölgesi
Togo
Tokelau
Tonga
Trinidad ve Tobago
Tunus
Turks ve Caicos Adaları
Tuvalu
Türkiye
Türkmenistan
Uganda
Ukrayna
Umman
Uruguay
Vanuatu
Vatikan
Venezuela
Vietnam
Wallis ve Futuna
Yemen
Yeni Kaledonya
Yeni Zelanda
Yunanistan
Zambiya
Zimbabve
Çad
Çek Cumhuriyeti
Çin Ana Karası
Özbekistan
Ürdün
İran
İrlanda
İspanya
İsrail
İsveç
İsviçre
İtalya
İzlanda
Şili
Order Number
Repair Number
Subject *
Ali ste član programa zvestobe kluba Swarovski Club?
Postanite član skupnosti Swarovski Crystal Society (SCS)?
Članska številka *
1000 znakov na voljo
Izberite svojo temo  *
Online Siparişler
Swarovski Club
Teslimat
Değişim
Garanti
Onarım
Ürün Bilgisi
Kampanyalar
Ödeme
SCS üyeliği
İnternet Sitesi Sorunu
Veri Gizliliği
Diğer
Please select your subject *
Siparişimin takibini nasıl yapabilirim?
Siparişimdeki ürünlerden biri hasarlı geldi
Siparişimdeki ürünlerden biri eksik
Teslimat adresimi değiştirebilir misiniz?
Siparişimi nasıl başka bir ülkeye gönderebilirim?
Diğer
Ürünüm onarılabilir mi?
Onarılan ürünümün durumu nedir?
Onarım ücreti ne kadar?
Ürünümün onarılması için neden fiziksel bir mağazayı ziyaret etmek zorundayım?
Diğer
Ürün bedenleri hakkında bilgi verebilir misiniz?
Bu ürün nerede mevcut?
Hangi renk seçenekleri var?
How can I order a Swarovski Created Diamonds Made-to-order product?
Other
Posta adresim geçerli bir adres olarak kabul edilmiyor
Ödeme sürecini tamamlayamıyorum
Hesabımın şifresini sıfırlayabilir misiniz?
Hesabıma giriş yapamıyorum
Diğer
Diğer
Veri sahibinin erişim talebi
Silme hakkı (‘unutulma hakkı’)
Şikayetler
Üyeliğimi nasıl yenileyebilirim?
Nasıl SCS üyesi olabilirim?
Üyelik paketim ne zaman teslim edilecek?
Diğer
Swarovski Club bülteni aboneliğinden nasıl çıkabilirim?
Bülten aboneliğinden çıktığım hâlde neden hâlâ Swarovski’den e-posta almaya devam ediyorum?
Swarovski Club Kuponum çalışmıyor
Swarovski Club indirim kuponum uzatılabilir mi?
Swarovski Club indirim kuponum indirimli ürünlerde kullanılabilir mi?
Doğum günü hediyesi kopunumu nasıl kullanabilirim?
Diğer
Ürünümün garantisi var mı?
Garanti politikanız nedir?
Diğer
Online siparişimdeki bir ürünü değiştirebilir miyim?
Online olarak satın aldığım ürünü mağazada değiştirebilir miyim?
Başka bir ülkedeki mağazadan aldığım bir ürünü değiştirebilir miyim?
Diğer
Neden elektronik hediye kartım online mağazada geçerli değil?
Ödeme yöntemi olarak birden fazla elektronik hediye kartı kullanabilir miyim?
Online olarak yaptığım bir alışverişi nasıl elektronik hediye kartıyla ödeyebilirim
Ödemem neden reddedildi?
Ödemem neden iade edildi?
Diğer
Mevcut kampanyalar hakkında bilgi verebilir misiniz?
Kampanya süresi uzatılabilir mi?
Siparişimde neden kampanyadan faydalanamadım?
Diğer
Sipariş onayımı yeniden gönderebilir misiniz?
Online siparişimin durumu nedir?
Online siparişimin tamamen iptal edebilir miyim?
Online siparişimdeki bazı ürünleri iptal edebilir miyim?
Fatura adresimi değiştirebilir misiniz?
Online siparişimi nasıl iade edebilirim?
Online siparişler için iade politikanız nedir?
Online mağazadan aldığım ürünün iade durumu nedir?
Diğer

Please note that by clicking the ‘Send’ button you accept that the conversation and further data provided by you will be stored by Swarovski. For further information, please read our data privacy policy.

*Obvezna polja
$(this).closest('#tr-contactEmailFormConfigWrapper').find('.js-tr-contactEmailFormConfig') .formValidation( { autoFocus: false, framework: 'bootstrap', icon: { valid: null, invalid: null, validating: null }, fields: { 'values[contactEmailFormDefinition_title]': { trigger: 'change', validators: { } }, 'values[contactEmailFormDefinition_firstName]': { trigger: 'blur', validators: { callback: { callback: function(value, validator, $field) { var messages = []; var messagesEN = []; var errorOccured = false; if ($field.attr('regexCheckDisabled') === 'true') { return true; } if (!value.trim().match(new RegExp('^[. \\u3000\'\\-a-zA-Z\\u00C0-\\u00D6\\u00D8-\\u00F6\\u00F8-\\u02B8\\u0370-\\u03FF\\u1F00-\\u1FFF\\u0400-\\u052F\\u1C80-\\u1C8F\\u2DE0-\\u2DFF\\uA640-\\uA69F\\u4E00-\\u9FFF\\u3400-\\u4DBF\\u3040-\\u30FF\\uF900-\\uFAFF\\uFF66-\\uFF9F\\u1100-\\u11FF\\u3130-\\u318F\\uA960-\\uA97F\\uAC00-\\uD7FF\\u3005\\u3006\\u3024\\u3029\\u3031-\\u3035\\u0E00-\\u0E7F]*$', ''))) { messages.push('Dovoljene so samo črke'); messagesEN.push('Dovoljene so samo črke'); errorOccured |= true; } if (!value.trim().match(new RegExp('(?:^$)|(?:^.*[a-zA-Z\\u00C0-\\u00D6\\u00D8-\\u00F6\\u00F8-\\u02B8\\u0370-\\u03FF\\u1F00-\\u1FFF\\u0400-\\u052F\\u1C80-\\u1C8F\\u2DE0-\\u2DFF\\uA640-\\uA69F]{2}.*$)|(?:^.*[^a-zA-Z\\u00C0-\\u00D6\\u00D8-\\u00F6\\u00F8-\\u02B8\\u0370-\\u03FF\\u1F00-\\u1FFF\\u0400-\\u052F\\u1C80-\\u1C8F\\u2DE0-\\u2DFF\\uA640-\\uA69F. \\u3000\'\\-].*$)', ''))) { messages.push('Minimum length is 2 characters'); messagesEN.push('Minimum length is 2 characters'); errorOccured |= true; } if (errorOccured) { return { valid: false, message: messages.join('<br/>'), message_en: messagesEN } } else { return true; } } }, notEmpty: { message: 'Vnesite svoje ime.', message_en: 'Vnesite svoje ime.' }, stringLength: { message: 'Presegli ste največjo dolžino 40 znakov za to polje', message_en: 'You have exceeded the maximum length of 40 characters for this field', max: 40 }, } }, 'values[contactEmailFormDefinition_lastName]': { trigger: 'blur', validators: { callback: { callback: function(value, validator, $field) { var messages = []; var messagesEN = []; var errorOccured = false; if ($field.attr('regexCheckDisabled') === 'true') { return true; } if (!value.trim().match(new RegExp('^[. \\u3000\'\\-a-zA-Z\\u00C0-\\u00D6\\u00D8-\\u00F6\\u00F8-\\u02B8\\u0370-\\u03FF\\u1F00-\\u1FFF\\u0400-\\u052F\\u1C80-\\u1C8F\\u2DE0-\\u2DFF\\uA640-\\uA69F\\u4E00-\\u9FFF\\u3400-\\u4DBF\\u3040-\\u30FF\\uF900-\\uFAFF\\uFF66-\\uFF9F\\u1100-\\u11FF\\u3130-\\u318F\\uA960-\\uA97F\\uAC00-\\uD7FF\\u3005\\u3006\\u3024\\u3029\\u3031-\\u3035\\u0E00-\\u0E7F]*$', ''))) { messages.push('Dovoljene so samo črke'); messagesEN.push('Dovoljene so samo črke'); errorOccured |= true; } if (!value.trim().match(new RegExp('(?:^$)|(?:^.*[a-zA-Z\\u00C0-\\u00D6\\u00D8-\\u00F6\\u00F8-\\u02B8\\u0370-\\u03FF\\u1F00-\\u1FFF\\u0400-\\u052F\\u1C80-\\u1C8F\\u2DE0-\\u2DFF\\uA640-\\uA69F]{2}.*$)|(?:^.*[^a-zA-Z\\u00C0-\\u00D6\\u00D8-\\u00F6\\u00F8-\\u02B8\\u0370-\\u03FF\\u1F00-\\u1FFF\\u0400-\\u052F\\u1C80-\\u1C8F\\u2DE0-\\u2DFF\\uA640-\\uA69F. \\u3000\'\\-].*$)', ''))) { messages.push('Minimum length is 2 characters'); messagesEN.push('Minimum length is 2 characters'); errorOccured |= true; } if (errorOccured) { return { valid: false, message: messages.join('<br/>'), message_en: messagesEN } } else { return true; } } }, notEmpty: { message: 'Vnesite svoj priimek.', message_en: 'Vnesite svoj priimek.' }, stringLength: { message: 'Presegli ste največjo dolžino 40 znakov za to polje', message_en: 'You have exceeded the maximum length of 40 characters for this field', max: 40 }, } }, 'values[contactEmailFormDefinition_phone]': { trigger: 'blur', validators: { callback: { callback: function(value, validator, $field) { var messages = []; var messagesEN = []; var errorOccured = false; if ($field.attr('regexCheckDisabled') === 'true') { return true; } if (!value.trim().match(new RegExp('^[\\\\+]{0,1}[0-9\\\\(\\\\)\\- \\\\.]*$', ''))) { messages.push('vnesite svojo telefonsko številko (samo številke, brez presledkov).'); messagesEN.push('vnesite svojo telefonsko številko (samo številke, brez presledkov).'); errorOccured |= true; } if (errorOccured) { return { valid: false, message: messages.join('<br/>'), message_en: messagesEN } } else { return true; } } }, stringLength: { message: 'Presegli ste največjo dolžino 20 znakov za to polje', message_en: 'You have exceeded the maximum length of 20 characters for this field', max: 20 }, callbackPhone: { alias: 'callback', message: 'Vnesite svojo telefonsko številko', message_en: 'Vnesite svojo telefonsko številko', callback: function (value, validator, $field) { if (value === '') { return true; } var prefixCountry = $field.siblings('.flag-container').children('.selected-flag').attr('title'); var isValidPrefix = prefixCountry !== undefined && prefixCountry !== 'Unknown'; if (!isValidPrefix) { return false; } var prefix = prefixCountry.split("+")[1]; var isMinimumLength = true; var minLength = ""; if (minLength !== null) { if (value.startsWith("+")) { if ((value.length - prefix.length - 1) < minLength) { isMinimumLength = false; } } else if (value.length < minLength) { isMinimumLength = false; } } return isMinimumLength; } }, } }, 'values[contactEmailFormDefinition_email]': { trigger: 'blur', validators: { regexp: { regexp: new RegExp('^(?=.{0,255}$)(?=.{0,64}@)(?:(?!^\\.)(?!.*\\.@)(?!.*\\.\\.)[a-zA-Z0-9!#.$%&\'*+\/=?^_‘{|}~-]+|\"(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21\\x23-\\x5b\\x5d-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f]){1,62}\")@(?!-)(?!.*\\.-)(?!.*-\\.)(?:[a-zA-Z0-9-]{1,61}\\.){1,126}(?=[a-zA-Z0-9-]*[a-zA-Z][a-zA-Z0-9-]*$)[a-zA-Z0-9](?:[a-zA-Z0-9-]{0,61}[a-zA-Z0-9])?$', ''), message: 'Vnesite e-poštni naslov.', message_en: 'Vnesite e-poštni naslov.' }, notEmpty: { message: 'Vnesite e-poštni naslov.', message_en: 'Vnesite e-poštni naslov.' }, stringLength: { message: 'Število znakov v tem polju mora biti med 0 in 70', message_en: 'The number of characters for this field must be between 0 and 70', min: 0 , max: 70 }, } }, 'values[contactEmailFormDefinition_country]': { trigger: 'change', validators: { notEmpty: { message: 'Vnesite svojo državo\/regijo.', message_en: 'Vnesite svojo državo\/regijo.' } } }, 'values[contactEmailFormDefinition_swaClubMember]': { trigger: 'change', validators: { } }, 'values[contactEmailFormDefinition_scsMember]': { trigger: 'change', validators: { } }, 'values[contactEmailFormDefinition_scsMemberNumber]': { trigger: 'blur', validators: { notEmpty: { message: 'Please enter your SCS Membership number', message_en: 'Please enter your SCS Membership number' }, stringLength: { message: 'Število znakov v tem polju mora biti med 0 in 11', message_en: 'The number of characters for this field must be between 0 and 11', min: 0 , max: 11 }, } }, 'values[contactEmailFormDefinition_message]': { trigger: 'blur', validators: { notEmpty: { message: 'Vnesite sporočilo', message_en: 'Vnesite sporočilo' }, stringLength: { message: 'Število znakov v tem polju mora biti med 0 in 1000', message_en: 'The number of characters for this field must be between 0 and 1000', min: 0 , max: 1000 }, } }, 'values[contactEmailFormDefinition_contactOrderNo]': { trigger: 'blur', validators: { callback: { callback: function(value, validator, $field) { var messages = []; var messagesEN = []; var errorOccured = false; if ($field.attr('regexCheckDisabled') === 'true') { return true; } if (!value.trim().match(new RegExp('^([a-zA-Z0-9]{15})$|^$', ''))) { messages.push('Please enter a valid order number (15 digits)'); messagesEN.push('Please enter a valid order number (15 digits)'); errorOccured |= true; } if (errorOccured) { return { valid: false, message: messages.join('<br/>'), message_en: messagesEN } } else { return true; } } }, stringLength: { message: 'Število znakov v tem polju mora biti med 0 in 40', message_en: 'The number of characters for this field must be between 0 and 40', min: 0 , max: 40 }, } }, 'values[contactEmailFormDefinition_contactRepairNo]': { trigger: 'blur', validators: { stringLength: { message: 'Število znakov v tem polju mora biti med 0 in 40', message_en: 'The number of characters for this field must be between 0 and 40', min: 0 , max: 40 }, } }, 'values[contactEmailFormDefinition_contactTopic]': { trigger: 'change', validators: { notEmpty: { message: 'Izberite svojo temo', message_en: 'Izberite svojo temo' } } }, 'values[contactEmailFormDefinition_contactSubject]': { trigger: 'change', validators: { notEmpty: { message: 'Please select your subject', message_en: 'Please select your subject' } } }, 'values[contactEmailFormDefinition_contactSubjectTxt]': { trigger: 'blur', validators: { notEmpty: { message: 'Vnesite svojo zadevo', message_en: 'Vnesite svojo zadevo' }, stringLength: { message: 'Število znakov v tem polju mora biti med 0 in 40', message_en: 'The number of characters for this field must be between 0 and 40', min: 0 , max: 40 }, } } } } ) .on('success.field.fv', function() { /* note: we need to check if there is an error in the form, as the plugin does a validation on field level. Validating the whole form on blur of a field is no option, as the customer does not want to see error messages on all fields when entering one field. In case of an error on at least one field we disable the submit button manually */ var $form = $(this).closest('form'); if ($form.find('.form-group.has-error').length > 0) { var $button = $form.find('.js-button'); if (!$button.hasClass('disabled')) { $button.addClass('disabled'); } } }) .on('err.field.fv', function(e, data) { /* * On error field validation, enable submit button. * Source: https://old.formvalidation.io/examples/enabling-submit-button/ */ data.fv.disableSubmitButtons(false); if(data.element.closest('.form-combo-molecule').length){ /* Get the messages of field */ var messages = data.fv.getMessages(data.element); /* Get the error message content of the field */ var errorContent = data.element.closest('.form-combo-molecule').find('.errors'); /* Get the hidden error message of the field */ var errorField = errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"][style="display: none;"]'); /* Loop over the messages */ for (var i in messages) { if (errorField[1] == undefined) { var newErrorContainer = document.createElement("small"); $(newErrorContainer).attr("class", "swa-form-input__error-message swa-headline-sans--supertiny"); $(newErrorContainer).attr("data-field", data.field); $(newErrorContainer).attr("data-fv-validator", "callback"); $(newErrorContainer).attr("data-fv-for", $(data.element[0]).attr("name") ); $(newErrorContainer).attr("data-fv-result", "INVALID"); $(newErrorContainer).attr("data-tracked", "true"); $(newErrorContainer).html(messages[i]); if (errorContent.text().includes(messages[i])) { $(newErrorContainer).hide(); } errorContent.append(newErrorContainer); } } } }) .on('success.field.fv', function(e, data) { /* * On success field validation, enable submit button. * Source: https://old.formvalidation.io/examples/enabling-submit-button/ */ data.fv.disableSubmitButtons(false); /* Remove the field messages */ $errorContent = data.element.closest('.form-combo-molecule').find('.errors'); $errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"]').remove(); $errorContent.find('.swa-form-input__error-message[data-fv-result="INVALID"]').removeAttr("style"); }) .on('success.form.fv', function() { var formId = 'contactEmail'; if (!formId || formId === 'cfRequest' || formId === 'cfResponse') { formId = 'contactEmailFormDefinition'; } ACC.tracking.pushFormSubmit(formId); }); var replaceDatePatternWithValue = function(mandatory, fieldConfigCode, fieldConfigPattern) { var date = fieldConfigPattern.toUpperCase(); var year = $("#" + fieldConfigCode + "_year").val(); var month = $("#" + fieldConfigCode + "_month").val(); var day = $("#" + fieldConfigCode + "_day").val(); date = date.replace(/[Y]+/, year); date = date.replace(/[M]+/, month); date = date.replace(/[D]+/, day); var hiddenDateField = $('.js-' + fieldConfigCode + '_hidden'); if (mandatory) { hiddenDateField.val(date); } else { hiddenDateField.val(date == "" ? "" : date); } }; var triggerFormValidation = function(fieldId, mandatory, fieldCode, dateFormat) { replaceDatePatternWithValue(mandatory, fieldCode, dateFormat); $('.js-fieldCode').formValidation('revalidateField', 'values[fieldCode_'+ fieldId + ']'); }; var removeDateMoleculeError = function(molecule) { if(molecule.hasClass('has-error')){ molecule.removeClass('has-error'); molecule.find('.help-block').find('span').remove(); } };
Telefon

Telefon

Ocenjeni čakalni čas: 2- 5 minutes

Customer Service is available between 09:00-18:00 CET rom Monday to Friday

and 09:00-15:00 CET on Saturday

Phone:

for stores: 0212 225 23 42
for online :0212 705 29 37