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Your Online Purchase

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Payment

What payment methods can I use?

Swarovski accepts the following forms of payment for online purchases

Visa
Visa Electron
Mastercard
American express
Diners Club
Paypal
Google pay

PayPal
PayPal is a safe and efficient way to pay for your order in the Swarovski online shop.
PayPal enables you to securely send payments online with your credit card, bank account or PayPal account balance.

Swarovski also offers the option to checkout with PayPal Express.
It's a fast and secure way to bypass guest checkout and purchase our products online. PayPal has all your details saved, so all it takes is an email address and password to complete your online purchase safely.
When using PayPal Express, be aware that the shipping address of your order will be auto-populated with the address you have registered on your account.

Credit Cards
When paying with credit card, please fill in the required credit card details including the security code (CVC2/CVV2).

Your credit card will only be debited once your order has been confirmed.
If your payment is declined, please contact your bank or financial institution for assistance.

The purchase of Swarovski products takes place at Swarovski Crystal Online AG, headquartered in Switzerland.
Please be aware that credit card companies may charge additional fees for credit card purchases made abroad. 

Do online prices include taxes?

All prices displayed on www.swarovski.com include the appropriate taxes for countries/states/provinces where such taxes are applicable.

Can I have the VAT refunded?

All orders placed through the Swarovski Online Shop are exempt from VAT refunds. The VAT is calculated according to the tax regulations of the country of the online shop in which the order was submitted.

What is 3D Secure?

The 3D-Secure protocol is an additional security layer that further prevents credit card fraud for online payments.
During the checkout process, customers with a 3D-Secure credit card are asked for an authorization password that is assigned by their issuing credit card company. With this additional authentication check, security is increased for the credit card holder and the Online Shop.
The bank that issued your credit card can assist you if you are having difficulties with this process.

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