Shipping
Shipping Terms & Conditions
Regio's vrijgesteld van levering
Wat houdt geplande levering in?
Bestel vandaag en ontvang uw pakket op een datum en adres naar keuze. Controleer bij het kiezen van een geplande levering de beschikbare datums op de weergegeven kalender bij het betaalproces. De levering kan een werkdag voor of na de geselecteerde datum plaatsvinden.
Kan ik mijn bezorgadres wijzigen?
It is not always possible to change the delivery address or delivery date once the parcel is in transit. You might have the possibility to organize the delivery of your parcel in the most suitable way for you, by utilizing our delivery partners’ web portal.
Ship to another country/region?
Delivery to another country/region is not possible. Please place the order in the online shop of the country/region where the parcel is being delivered to.
You can change country/region and language by clicking on the country/region name in the country/region selector menu.
You can change country/region and language by clicking on the country/region name in the country/region selector menu.
Where is my parcel?
Please check the shipping confirmation email to track your parcel
If the tracking shows that your parcel has been delivered, please check if someone else at your address has accepted it, alternatively your parcel may have been left with a neighbor.
Otherwise, please look for a notification of attempted delivery, you may find it in your letter box.
In case you cannot locate your parcel, please contact Customer Care, please have your order number and tracking number to hand.
If the tracking shows that your parcel has been delivered, please check if someone else at your address has accepted it, alternatively your parcel may have been left with a neighbor.
Otherwise, please look for a notification of attempted delivery, you may find it in your letter box.
In case you cannot locate your parcel, please contact Customer Care, please have your order number and tracking number to hand.