Situated by the Malacca Straits – one of the oldest and most important shipping channels between the Indian Ocean and Pacific Ocean – lies Penang, a Malaysian state located on the northwest coast of Peninsular Malaysia. Rich in history and culture, Penang is growing its reputation as a key player in the market for shared services and outsourcing. Here we find the Asian spoke of our Global Business Services (GBS) organization, supporting all of Swarovski with state-of-the-art business services and expertise.

Established in mid-2017, our activities in Penang include a growing number of service delivery teams and expert teams. As the Asian spoke of the company, our team develops and delivers high quality, multi-functional services and solutions to all parts of Swarovski, in close collaboration with colleagues all around the globe.