Care Advice

Our jewelry is thoughtfully crafted using a selection of refined materials. Each material has unique characteristics, and mindful care will help preserve the beauty and longevity of your pieces over time. Please follow the guidance below according to the material of your jewelry.

Fashion Crystal Jewelry
Our fashion crystal jewelry collections are crafted using a carefully selected range of materials, including gold, rhodium, ruthenium, and palladium-based crystal pieces. Each material is chosen for its quality, beauty, and durability, helping your jewelry preserve its brilliance over time. 
Rose-gold fashion crystal jewelry may naturally tarnish or darken over time due to exposure to air, moisture, and skin chemistry. This is a normal characteristic and does not indicate a defect or reduced quality.
Daily Care 
We recommend putting on your jewelry last, as the finishing touch to your outfit. Remove your Swarovski fashion crystal jewelry before washing your hands, swimming, or using products such as perfume, hairspray, soap, or lotion. These products may harm the metal, cause discoloration, or reduce crystal brilliance. Avoid contact that may scratch or chip the crystal.
Cleaning Your Jewelry
Polish your jewelry frequently with the Swarovski Cleaning Cloth or a lint-free cloth to maintain its original shine.
Storing Your Jewelry
Store your jewelry individually in its original packaging or a soft pouch to avoid damage. Always close the chain clasp to help prevent tangling.

Swarovski watches are designed to offer timeless elegance and enduring style. Crafted with utmost precision using a range of refined materials - including stainless steel, leather, rose-gold and silver-tone finishes - each watch requires mindful care to preserve its beauty and performance over time. Follow the care guidance below to help ensure the longevity of your timepiece.
Please read the accompanying instructions manual carefully to familiarize yourself with your watch’s characteristics, including its level of water resistance. 

Daily Care
Always remove your watch before applying body care products such as perfume, hairspray, soaps, and lotions. These substances can damage the metal, reduce the lifetime of the plating or coating, and cause discoloration or loss of brilliance. Put on your watch last when getting dressed and take it off first when undressing. We also recommend not wearing your Swarovski watch in bed or during exercise.
Cleaning your Watch
You can help preserve your watch's luster by cleaning it occasionally with the Swarovski Cleaning Cloth or a microfiber cloth. The case and bracelet may also be washed from time to time using soapy water and a soft brush.
Storing your Watch
Store your watch in its original packaging or a soft pouch to help avoid scratching. This also reduces exposure to sunlight, humidity, and excessive heat, which may fade color or shorten battery life.

For more details on watch maintenance, please refer to the Watches section.

Lustre cuidadosamente as suas decorações com o Swarovski Crystal Cleaning Cloth ou com um pano macio e sem pelos, ou limpe-as à mão com água morna. Não mergulhe os seus produtos de cristal em água.
Seque-as com o pano para maximizar o brilho.
Não utilize materiais agressivos ou abrasivos, nem produtos de limpeza para vidro ou janelas.
Peças como flutes de brinde e vasos requerem uma limpeza mais profunda para remover quaisquer resíduos.
Encha uma tigela grande e limpa com água morna (cerca de 30 °C) e adicione um detergente de loiça suave e com pH neutro. Não utilize água a ferver, pois pode danificar a peça. Segure a sua peça Swarovski numa mão e utilize a outra para enxaguar suavemente todo o produto, incluindo a base, sem o submergir completamente.

Os nossos acessórios são cuidadosamente concebidos e elaborados a partir de uma variedade de materiais cuidadosamente selecionados. Cada item — seja um instrumento de escrita ou óculos — tem as suas próprias características únicas. Com um cuidado atento, pode ajudar a preservar a aparência, a qualidade e a longevidade dos seus acessórios ao longo do tempo.
Óculos
Limpe os seus óculos de sol passando suavemente o pano de limpeza de lentes incluído em cada compra sobre as lentes. Para evitar danos, nunca utilize toalhas de papel ou roupa, pois podem reter pó e fibras e causar riscos. Evite detergentes domésticos ou sabões, que podem danificar as lentes ou os seus revestimentos.
Instrumentos de Escrita
Trocar a recarga da sua caneta Swarovski é simples.
Siga as instruções nestes vídeos curtos:
Alteração do mecanismo de torção para torção central
Troca da recarga da esferográfica Crystalline Lustre
Troca da recarga da esferográfica Crystal Shimmer
Troca da recarga da Stellar Pen
Para adquirir recargas para canetas, visite uma das nossas lojas.