Serviço ao cliente Portugal
Horário de abertura: Seg - Sex: 09:00 - 17:00 CET
Telefone:
Kontakt
1
Temat
Wybierz temat, byśmy mogli pomóc Ci w bardziej odpowiedni sposób
$(this).closest('#contactTopicFormConfigWrapper').find('.js-contactTopicFormConfig')
.formValidation(
{
autoFocus: false,
framework: 'bootstrap',
icon: {
valid: null,
invalid: null,
validating: null
},
fields: {
'values[contactTopicFormDefinition_contactTopic]': {
trigger: 'change',
validators: {
notEmpty: {
message: 'Wybierz temat',
message_en: 'Wybierz temat'
}
}
}
}
}
)
.on('success.field.fv', function() {
/* note: we need to check if there is an error in the form, as the plugin does a validation on field level.
Validating the whole form on blur of a field is no option, as the customer does not want to see error messages on all fields
when entering one field. In case of an error on at least one field we disable the submit button manually */
var $form = $(this).closest('form');
if ($form.find('.form-group.has-error').length > 0) {
var $button = $form.find('.js-button');
if (!$button.hasClass('disabled')) {
$button.addClass('disabled');
}
}
})
.on('err.field.fv', function(e, data) {
/*
* On error field validation, enable submit button.
* Source: https://old.formvalidation.io/examples/enabling-submit-button/
*/
data.fv.disableSubmitButtons(false);
$(data.element).attr('aria-invalid', 'true');
// Get error messages
var messages = data.fv.getMessages(data.element);
// â
Announce error to screen readers
if ($(data.element).closest('.js-advent-calendar-container').length > 0 && messages.length > 0 &&
window.ACC &&
window.ACC.adventcalendar &&
typeof ACC.adventcalendar.adventcalendarUpdateErrorSpanAttributes === 'function') {
const selectedField = data.element.attr('id');
ACC.adventcalendar.adventcalendarUpdateErrorSpanAttributes(selectedField, true);
ACC.adventcalendar.announceToScreenReader('Error: ' + messages[0]);
}
if(data.element.closest('.form-combo-molecule').length){
/* Get the messages of field */
var messages = data.fv.getMessages(data.element);
/* Get the error message content of the field */
var errorContent = data.element.closest('.form-combo-molecule').find('.errors');
/* Get the hidden error message of the field */
var errorField = errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"][style="display: none;"]');
/* Loop over the messages */
for (var i in messages) {
if (errorField[1] == undefined) {
var newErrorContainer = document.createElement("small");
$(newErrorContainer).attr("class", "swa-form-input__error-message swa-headline-sans--supertiny");
$(newErrorContainer).attr("data-field", data.field);
$(newErrorContainer).attr("data-fv-validator", "callback");
$(newErrorContainer).attr("data-fv-for", $(data.element[0]).attr("name") );
$(newErrorContainer).attr("data-fv-result", "INVALID");
$(newErrorContainer).attr("data-tracked", "true");
$(newErrorContainer).html(messages[i]);
if (errorContent.text().includes(messages[i])) {
$(newErrorContainer).hide();
}
errorContent.append(newErrorContainer);
}
}
}
})
.on('success.field.fv', function(e, data) {
/*
* On success field validation, enable submit button.
* Source: https://old.formvalidation.io/examples/enabling-submit-button/
*/
if ($(data.element).closest('.js-advent-calendar-container').length > 0 &&
window.ACC &&
window.ACC.adventcalendar &&
typeof ACC.adventcalendar.adventcalendarUpdateErrorSpanAttributes === 'function') {
const selectedField = data.element.attr('id');
ACC.adventcalendar.adventcalendarUpdateErrorSpanAttributes(selectedField, false);
}
data.fv.disableSubmitButtons(false);
// â
Remove aria-invalid on field
$(data.element).attr('aria-invalid', 'false');
/* Remove the field messages */
$errorContent = data.element.closest('.form-combo-molecule').find('.errors');
$errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"]').remove();
$errorContent.find('.swa-form-input__error-message[data-fv-result="INVALID"]').removeAttr("style");
})
.on('success.form.fv', function() {
var formId = 'ShortContactTopic';
if (!formId || formId === 'cfRequest' || formId === 'cfResponse') {
formId = 'contactTopicFormDefinition';
}
ACC.tracking.pushFormSubmit(formId);
});
var replaceDatePatternWithValue = function(mandatory, fieldConfigCode, fieldConfigPattern) {
var date = fieldConfigPattern.toUpperCase();
var year = $("#" + fieldConfigCode + "_year").val();
var month = $("#" + fieldConfigCode + "_month").val();
var day = $("#" + fieldConfigCode + "_day").val();
date = date.replace(/[Y]+/, year);
date = date.replace(/[M]+/, month);
date = date.replace(/[D]+/, day);
var hiddenDateField = $('.js-' + fieldConfigCode + '_hidden');
if (mandatory) {
hiddenDateField.val(date);
} else {
hiddenDateField.val(date == "" ? "" : date);
}
};
var triggerFormValidation = function(fieldId, mandatory, fieldCode, dateFormat) {
replaceDatePatternWithValue(mandatory, fieldCode, dateFormat);
$('.js-fieldCode').formValidation('revalidateField', 'values[fieldCode_'+ fieldId + ']');
};
var removeDateMoleculeError = function(molecule) {
if(molecule.hasClass('has-error')){
molecule.removeClass('has-error');
molecule.find('.help-block').find('span').remove();
}
};
2
Assunto
Selecione um dos seguintes assuntos
$(this).closest('#contactSubjectFormConfigWrapper').find('.js-contactSubjectFormConfig')
.formValidation(
{
autoFocus: false,
framework: 'bootstrap',
icon: {
valid: null,
invalid: null,
validating: null
},
fields: {
'values[contactSubjectFormDefinition_contactSubject]': {
trigger: 'change',
validators: {
notEmpty: {
message: 'Wybierz temat',
message_en: 'Wybierz temat'
}
}
}
}
}
)
.on('success.field.fv', function() {
/* note: we need to check if there is an error in the form, as the plugin does a validation on field level.
Validating the whole form on blur of a field is no option, as the customer does not want to see error messages on all fields
when entering one field. In case of an error on at least one field we disable the submit button manually */
var $form = $(this).closest('form');
if ($form.find('.form-group.has-error').length > 0) {
var $button = $form.find('.js-button');
if (!$button.hasClass('disabled')) {
$button.addClass('disabled');
}
}
})
.on('err.field.fv', function(e, data) {
/*
* On error field validation, enable submit button.
* Source: https://old.formvalidation.io/examples/enabling-submit-button/
*/
data.fv.disableSubmitButtons(false);
$(data.element).attr('aria-invalid', 'true');
// Get error messages
var messages = data.fv.getMessages(data.element);
// â
Announce error to screen readers
if ($(data.element).closest('.js-advent-calendar-container').length > 0 && messages.length > 0 &&
window.ACC &&
window.ACC.adventcalendar &&
typeof ACC.adventcalendar.adventcalendarUpdateErrorSpanAttributes === 'function') {
const selectedField = data.element.attr('id');
ACC.adventcalendar.adventcalendarUpdateErrorSpanAttributes(selectedField, true);
ACC.adventcalendar.announceToScreenReader('Error: ' + messages[0]);
}
if(data.element.closest('.form-combo-molecule').length){
/* Get the messages of field */
var messages = data.fv.getMessages(data.element);
/* Get the error message content of the field */
var errorContent = data.element.closest('.form-combo-molecule').find('.errors');
/* Get the hidden error message of the field */
var errorField = errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"][style="display: none;"]');
/* Loop over the messages */
for (var i in messages) {
if (errorField[1] == undefined) {
var newErrorContainer = document.createElement("small");
$(newErrorContainer).attr("class", "swa-form-input__error-message swa-headline-sans--supertiny");
$(newErrorContainer).attr("data-field", data.field);
$(newErrorContainer).attr("data-fv-validator", "callback");
$(newErrorContainer).attr("data-fv-for", $(data.element[0]).attr("name") );
$(newErrorContainer).attr("data-fv-result", "INVALID");
$(newErrorContainer).attr("data-tracked", "true");
$(newErrorContainer).html(messages[i]);
if (errorContent.text().includes(messages[i])) {
$(newErrorContainer).hide();
}
errorContent.append(newErrorContainer);
}
}
}
})
.on('success.field.fv', function(e, data) {
/*
* On success field validation, enable submit button.
* Source: https://old.formvalidation.io/examples/enabling-submit-button/
*/
if ($(data.element).closest('.js-advent-calendar-container').length > 0 &&
window.ACC &&
window.ACC.adventcalendar &&
typeof ACC.adventcalendar.adventcalendarUpdateErrorSpanAttributes === 'function') {
const selectedField = data.element.attr('id');
ACC.adventcalendar.adventcalendarUpdateErrorSpanAttributes(selectedField, false);
}
data.fv.disableSubmitButtons(false);
// â
Remove aria-invalid on field
$(data.element).attr('aria-invalid', 'false');
/* Remove the field messages */
$errorContent = data.element.closest('.form-combo-molecule').find('.errors');
$errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"]').remove();
$errorContent.find('.swa-form-input__error-message[data-fv-result="INVALID"]').removeAttr("style");
})
.on('success.form.fv', function() {
var formId = 'ShortContactSubject';
if (!formId || formId === 'cfRequest' || formId === 'cfResponse') {
formId = 'contactSubjectFormDefinition';
}
ACC.tracking.pushFormSubmit(formId);
});
var replaceDatePatternWithValue = function(mandatory, fieldConfigCode, fieldConfigPattern) {
var date = fieldConfigPattern.toUpperCase();
var year = $("#" + fieldConfigCode + "_year").val();
var month = $("#" + fieldConfigCode + "_month").val();
var day = $("#" + fieldConfigCode + "_day").val();
date = date.replace(/[Y]+/, year);
date = date.replace(/[M]+/, month);
date = date.replace(/[D]+/, day);
var hiddenDateField = $('.js-' + fieldConfigCode + '_hidden');
if (mandatory) {
hiddenDateField.val(date);
} else {
hiddenDateField.val(date == "" ? "" : date);
}
};
var triggerFormValidation = function(fieldId, mandatory, fieldCode, dateFormat) {
replaceDatePatternWithValue(mandatory, fieldCode, dateFormat);
$('.js-fieldCode').formValidation('revalidateField', 'values[fieldCode_'+ fieldId + ']');
};
var removeDateMoleculeError = function(molecule) {
if(molecule.hasClass('has-error')){
molecule.removeClass('has-error');
molecule.find('.help-block').find('span').remove();
}
};
$(this).closest('#contactSubjectOtherFormConfigWrapper').find('.js-contactSubjectOtherFormConfig')
.formValidation(
{
autoFocus: false,
framework: 'bootstrap',
icon: {
valid: null,
invalid: null,
validating: null
},
fields: {
'values[contactSubjectOtherFormDefinition_contactSubjectTxt]': {
trigger: 'keyup',
validators: {
notEmpty: {
message: 'Podaj temat',
message_en: 'Podaj temat'
},
stringLength: {
message: 'Liczba znaków w tym polu musi wynosić od0 do 40',
message_en: 'The number of characters for this field must be between 0 and 40',
min: 0
,
max: 40
},
}
}
}
}
)
.on('success.field.fv', function() {
/* note: we need to check if there is an error in the form, as the plugin does a validation on field level.
Validating the whole form on blur of a field is no option, as the customer does not want to see error messages on all fields
when entering one field. In case of an error on at least one field we disable the submit button manually */
var $form = $(this).closest('form');
if ($form.find('.form-group.has-error').length > 0) {
var $button = $form.find('.js-button');
if (!$button.hasClass('disabled')) {
$button.addClass('disabled');
}
}
})
.on('err.field.fv', function(e, data) {
/*
* On error field validation, enable submit button.
* Source: https://old.formvalidation.io/examples/enabling-submit-button/
*/
data.fv.disableSubmitButtons(false);
$(data.element).attr('aria-invalid', 'true');
// Get error messages
var messages = data.fv.getMessages(data.element);
// â
Announce error to screen readers
if ($(data.element).closest('.js-advent-calendar-container').length > 0 && messages.length > 0 &&
window.ACC &&
window.ACC.adventcalendar &&
typeof ACC.adventcalendar.adventcalendarUpdateErrorSpanAttributes === 'function') {
const selectedField = data.element.attr('id');
ACC.adventcalendar.adventcalendarUpdateErrorSpanAttributes(selectedField, true);
ACC.adventcalendar.announceToScreenReader('Error: ' + messages[0]);
}
if(data.element.closest('.form-combo-molecule').length){
/* Get the messages of field */
var messages = data.fv.getMessages(data.element);
/* Get the error message content of the field */
var errorContent = data.element.closest('.form-combo-molecule').find('.errors');
/* Get the hidden error message of the field */
var errorField = errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"][style="display: none;"]');
/* Loop over the messages */
for (var i in messages) {
if (errorField[1] == undefined) {
var newErrorContainer = document.createElement("small");
$(newErrorContainer).attr("class", "swa-form-input__error-message swa-headline-sans--supertiny");
$(newErrorContainer).attr("data-field", data.field);
$(newErrorContainer).attr("data-fv-validator", "callback");
$(newErrorContainer).attr("data-fv-for", $(data.element[0]).attr("name") );
$(newErrorContainer).attr("data-fv-result", "INVALID");
$(newErrorContainer).attr("data-tracked", "true");
$(newErrorContainer).html(messages[i]);
if (errorContent.text().includes(messages[i])) {
$(newErrorContainer).hide();
}
errorContent.append(newErrorContainer);
}
}
}
})
.on('success.field.fv', function(e, data) {
/*
* On success field validation, enable submit button.
* Source: https://old.formvalidation.io/examples/enabling-submit-button/
*/
if ($(data.element).closest('.js-advent-calendar-container').length > 0 &&
window.ACC &&
window.ACC.adventcalendar &&
typeof ACC.adventcalendar.adventcalendarUpdateErrorSpanAttributes === 'function') {
const selectedField = data.element.attr('id');
ACC.adventcalendar.adventcalendarUpdateErrorSpanAttributes(selectedField, false);
}
data.fv.disableSubmitButtons(false);
// â
Remove aria-invalid on field
$(data.element).attr('aria-invalid', 'false');
/* Remove the field messages */
$errorContent = data.element.closest('.form-combo-molecule').find('.errors');
$errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"]').remove();
$errorContent.find('.swa-form-input__error-message[data-fv-result="INVALID"]').removeAttr("style");
})
.on('success.form.fv', function() {
var formId = 'contactSubjectOther';
if (!formId || formId === 'cfRequest' || formId === 'cfResponse') {
formId = 'contactSubjectOtherFormDefinition';
}
ACC.tracking.pushFormSubmit(formId);
});
var replaceDatePatternWithValue = function(mandatory, fieldConfigCode, fieldConfigPattern) {
var date = fieldConfigPattern.toUpperCase();
var year = $("#" + fieldConfigCode + "_year").val();
var month = $("#" + fieldConfigCode + "_month").val();
var day = $("#" + fieldConfigCode + "_day").val();
date = date.replace(/[Y]+/, year);
date = date.replace(/[M]+/, month);
date = date.replace(/[D]+/, day);
var hiddenDateField = $('.js-' + fieldConfigCode + '_hidden');
if (mandatory) {
hiddenDateField.val(date);
} else {
hiddenDateField.val(date == "" ? "" : date);
}
};
var triggerFormValidation = function(fieldId, mandatory, fieldCode, dateFormat) {
replaceDatePatternWithValue(mandatory, fieldCode, dateFormat);
$('.js-fieldCode').formValidation('revalidateField', 'values[fieldCode_'+ fieldId + ']');
};
var removeDateMoleculeError = function(molecule) {
if(molecule.hasClass('has-error')){
molecule.removeClass('has-error');
molecule.find('.help-block').find('span').remove();
}
};
{"didYouKnowLabel":"Czy wiesz, że:","product-size":["Aby poznać swój idealny rozmiar, skorzystaj z naszego przewodnika rozmiarów.","Więcej informacji znajdziesz w naszym <a href="/s-swarovski-ring-size/" target="_blank" rel="noopener noreferrer">Tabele rozmiarów</a>."],"product-availability":["Aby sprawdzić dostępność w sklepie, wykonaj następujące kroki: <br/>1. Wybierz produkt z naszego sklepu internetowego. <br/>2. Na stronie szczegółów produktu, obok "Dodaj do koszyka", wybierz "Znajdź w sklepie", a następnie kliknij "Click & Collect: Sprawdź dostępność". <br/>3. Wprowadź swoją aktualną lub preferowaną lokalizację i przeglądaj dostępne opcje.","Więcej informacji znajdziesz w naszych <a href="/s-faq-order/?accordionID=CC-Overview_AE-product_availibility" target="_blank" rel="noopener noreferrer">FAQ</a>."],"product-colors":["Użyj filtra kolorów na stronie listy produktów lub sprawdź warianty kolorystyczne na stronie produktu, aby znaleźć pożądaną wersję."],"promotion-info":["Swarovski oferuje promocje przez cały rok; aby być na bieżąco, zalecamy zapisanie się do naszego newslettera."],"promotion-extension":["Nasze promocje zawsze mają określony czas ważności. Po upływie daty zakończenia kody rabatowe przestają działać lub powraca cena standardowa. Zamówienia złożone przed rozpoczęciem promocji nie mogą zostać zmienione, aby skorzystać z aktualnej promocji."],"promotion-quality":["Sprawdź warunki promocji, aby upewnić się, że Twój produkt kwalifikuje się do promocji i potwierdź, że Twoje zamówienie zostało złożone w okresie promocyjnym.","Więcej szczegółów znajdziesz w naszych <a href="/s-faq-order/?accordionID=CC-Overview_AE-purchase_qualify" target="_blank" rel="noopener noreferrer">FAQ</a>."],"order-resendOrderConfirmation":["Oczywiście! Jeśli chcesz sprawdzić status swojego zamówienia, odwiedź <a href="/s-faq-orderstatus/Swarovski-Order-Status-FAQs/" target="_blank" rel="noopener noreferrer">status zamówienia</a>. Jeśli nie znasz numeru zamówienia, podaj swój adres e-mail, a wyślemy potwierdzenie zamówienia ponownie."],"order-orderStatus":["Możesz łatwo sprawdzić status swojego zamówienia tutaj <a href="/s-faq-orderstatus/Swarovski-Order-Status-FAQs/" target="_blank" rel="noopener noreferrer">Status zamówienia</a>."],"order-cancelEntire":["Anulowanie zamówienia może być możliwe w ciągu około 15 minut od otrzymania potwierdzenia zamówienia.","Więcej informacji znajdziesz w naszych <a href="/s-faq-order/?accordionID=CC-Overview_AE-cancel_order_new" target="_blank" rel="noopener noreferrer">FAQ</a>."],"order-cancelPartially":["Nie ma możliwości częściowego anulowania zamówienia – można jedynie anulować całe zamówienie w ciągu około 15 minut od otrzymania potwierdzenia.","Więcej informacji znajdziesz w <a href="/s-faq-order/?accordionID=CC-Overview_AE-cancel_order_new" target="_blank" rel="noopener noreferrer">FAQ</a>."],"order-changeBillingAddress":["Nie możemy zmienić adresu rozliczeniowego."],"order-return":["Możesz postępować zgodnie z krokami opisanymi w naszym <a href="/s-faq-return/?accordionID=CC-Overview_AE-how-do-I-return-my-item" target="_blank" rel="noopener noreferrer">FAQ</a>, aby uzyskać szczegółowe wskazówki."],"order-returnPolicy":["Aby uzyskać więcej informacji o naszej polityce zwrotów, kliknij tutaj <a href="/s-faq-return/?accordionID=CC-Overview_AE-can-I-do-a-return" target="_blank" rel="noopener noreferrer">FAQ</a>"],"order-onlineRefundStatus":["Zwroty zajmują około 14 dni roboczych. Otrzymasz e-mail z potwierdzeniem, gdy otrzymamy Twój zwrot, a zwrot pieniędzy może zająć do 10 dni roboczych, aby pojawił się na Twoim koncie.","Więcej szczegółów znajdziesz w naszych <a href="/s-faq-return/?accordionID=CC-Purchase-Returns_AE-when-will-I-receive-my-refund" target="_blank" rel="noopener noreferrer">FAQ</a>."],"exchange-exchangeProduct":["Wymiany nie są możliwe. Prosimy o zwrot niechcianych produktów zgodnie z naszą polityką zwrotów i złożenie nowego zamówienia na odpowiedni produkt.","Więcej szczegółów znajdziesz w naszych <a href="/s-faq-return/?accordionID=CC-Purchase-Returns_AE-exchange-purchase" target="_blank" rel="noopener noreferrer">FAQ</a>."],"exchange-exchangeInStore":["Możesz znaleźć szczegółowe informacje w naszym <a href="/s-faq-return/?accordionID=CC-Purchase-Returns_AE-exchange-product" target="_blank" rel="noopener noreferrer">FAQ</a>."],"exchange-exchangeProductFromAnotherCountry":["Z różnych powodów firma Swarovski nie ma międzynarodowej polityki wymiany ani zwrotu. W związku z tym nie możemy wymienić, zastąpić ani zaakceptować zwrotu produktów zakupionych w innych krajach."],"delivery-tracking":["Otrzymałeś link do śledzenia razem z potwierdzeniem wysyłki. Możesz również sprawdzić status przesyłki tutaj: <a href="/s-faq-orderstatus/Swarovski-Order-Status-FAQs/" target="_blank" rel="noopener noreferrer">order status</a>."],"delivery-damagedItem":["Przepraszamy za wszelkie niedogodności. Prosimy o kontakt z naszym działem obsługi klienta i wysłanie zdjęć przesyłki oraz uszkodzonego produktu, a my poszukamy dla Państwa rozwiązania.znajdziemy dla Państwa rozwiązanie."],"delivery-missingItem":["Przepraszamy za wszelkie niedogodności. Czy przesyłka została uszkodzona? Prosimy o kontakt z naszym działem obsługi klienta i wysłanie zdjęć przesyłki, a my to sprawdzimy i znajdziemy dla Państwa rozwiązanie."],"delivery-changeAddress":["Zmiana adresu dostawy lub daty może być niemożliwa, gdy przesyłka jest już w drodze. Możesz skorzystać z portalu internetowego naszego partnera dostaw, aby zarządzać opcjami dostawy.","Więcej szczegółów znajdziesz w naszych <a href="/s-faq-shipping/Swarovski-Shipping-FAQs/?accordionID=CC-Overview_AE-delivery_address" target="_blank" rel="noopener noreferrer">FAQ</a>."],"delivery-changeCountry":["Dostawa do innego kraju/regionu nie jest możliwa. Proszę złożyć zamówienie w sklepie internetowym miejsca docelowego. Aby zmienić kraj/region i język, kliknij odpowiednią nazwę w menu."],"payment-electronicCard":["Os cartões-presente eletrônicos são inseridos na etapa de pagamento do checkout. Confirme se você está inserindo o número do cartão de 10 ou 16 dígitos corretamente. Certifique-se de que não está inserindo um código de desconto ou voucher.","Para mais informações, consulte aqui <a href="/s-faq-giftcard-voucher/Swarovski-Gift-Cards-Voucher-FAQs/?accordionID=CC-Purchase-Vouchers_AE-voucher-not-working" target="_blank" rel="noopener noreferrer">FAQ</a>"],"payment-multipleElectronicGiftCards":["Para pagar com vários cartões-presente, siga os passos para fundir os cartões-presente na fase de pagamento."],"payment-payWith":["Para resgatar seu cartão-presente, siga estas etapas fáceis descritas em nosso <a href="/s-faq-giftcard-voucher/Swarovski-Gift-Cards-Voucher-FAQs/?accordionID=CC-Purchase-Vouchers_AE-redeem-gift-card" target="_blank" rel="noopener noreferrer">FAQ</a>."],"payment-rejection":["Certifique-se de que seus dados pessoais e de pagamento estão consistentes. Para mais informações, consulte nossas <a href="/s-faq-payment/Swarovski-Payment-FAQs/?accordionID=CC-Purchase-Payment_AE-methods" target="_blank" rel="noopener noreferrer">FAQ</a>."],"website-unableToCheckout":["Por favor, verifique aqui antes de nos contatar <a href="/s-faq-order/?accordionID=CC-Purchase-Order_AE-website-issue" target="_blank" rel="noopener noreferrer">Problema no site FAQ</a>."],"website-resetPassword":["Por favor, use a função "esqueceu sua senha".","Para mais informações, por favor visite <a href="/s-faq-order/?accordionID=CC-Purchase-Order_AE-reset_pasword" target="_blank" rel="noopener noreferrer">FAQ</a>."],"website-unableToLogin":["Por favor, use a função "esqueceu sua senha".","Para mais informações, por favor visite <a href="/s-faq-order/?accordionID=CC-Purchase-Order_AE-reset_pasword" target="_blank" rel="noopener noreferrer">FAQ</a>."],"swarovskiclub-unsubscribeNewsletter":["Enviamos dois tipos de e-mails: boletins informativos com promoções e coleções, e atualizações de membros (recompensas, status ou alterações do programa). Para cancelar a inscrição em boletins, clique em "cancelar inscrição" na parte inferior do e-mail ou atualize suas configurações em "Minha conta" no Swarovski.com. Para parar todas as comunicações, incluindo recompensas, entre em contato com o Serviço de Atendimento ao Cliente para encerrar sua conta."],"swarovskiclub-emailAfterUnsubscribe":["Se você cancelou a inscrição em nosso boletim informativo, mas continua sendo membro do Swarovski Club, você ainda receberá e-mails sobre recompensas, status de nível ou alterações no programa. Para interromper isso, entre em contato com o Atendimento ao Cliente para fechar sua conta. Você também pode estar inscrito para atualizações de uma de nossas submarcas."],"swarovskiclub-voucherNotWorking":["Para mais detalhes, acesse nossa entrada no FAQ sobre como vincular sua associação ao clube e usar seu voucher de desconto <a href="/s-faq-club/?accordionID=CC-Membership-Swa-Club_AE-not-use-discount-voucher" target="_blank" rel="noopener noreferrer">FAQ</a>."],"swarovskiclub-extendedVoucher":["Os vouchers de desconto do Swarovski Club não podem ser estendidos. O período de validade está especificado nos Termos e Condições incluídos no e-mail de recompensa que você recebeu."],"swarovskiclub-saleItem":["Os vouchers de desconto do Swarovski Club não podem ser usados em itens em promoção. Para mais detalhes, consulte os Termos e Condições incluídos no e-mail de recompensa que você recebeu."],"swarovskiclub-birthdayGiftVoucher":["Você pode retirar seu presente na loja de sua preferência. Se você não tiver uma ou não souber qual visitar, pode fazer login na sua conta e selecionar uma loja preferida. Alternativamente, você também pode usar nosso Localizador de Lojas para encontrar uma loja que ofereça o Swarovski Club. Clientes em alguns mercados podem resgatar seu presente online na próxima compra online."],"scsmembership-renewMembership":["Para renovar sua assinatura, siga estas etapas simples descritas em nossa <a href="/s-faq-scs/Swarovski-Crystal-Society-FAQs-/?accordionID=SCS-LP_FAQ_AE-how-can-I-renew-membership" target="_blank" rel="noopener noreferrer">FAQ</a>"],"scsmembership-becomeMember":["Para se tornar um novo membro, siga estas etapas simples descritas em nossa <a href="/s-faq-scs/Swarovski-Crystal-Society-FAQs-/?accordionID=CC-Membership-SCS_AE-how-to-join-renew-online" target="_blank" rel="noopener noreferrer">FAQ</a>"],"scsmembership-membershipArrival":["Os pacotes de adesão são normalmente enviados 4-6 semanas após a inscrição, com novas adesões ou renovações despachadas no primeiro dia do mês seguinte. Para adesões de 3 anos (2º e 3º anos), os pacotes são enviados no início do ano, permitindo que os membros aproveitem o presente anual e explorem novas novidades."],"warranty-itemCoveredByWarrant":["A Swarovski oferece uma garantia completa para defeitos de fabrico e materiais em produtos adquiridos em lojas oficiais ou revendedores autorizados.","Para mais detalhes sobre a nossa política de garantia, consulte as nossas <a href="/s-faq-warranty/?accordionID=CC-Products-Warranty_AE-policy" target="_blank" rel="noopener noreferrer">FAQ</a>."],"warranty-warrantyPolicy":["Para uma visão completa de nossa política de garantia, visite nossa seção dedicada de <a href="/s-faq-warranty/?accordionID=CC-Products-Warranty_AE-policy" target="_blank" rel="noopener noreferrer">Perguntas frequentes</a>."],"repair-repairableItem":["Para saber mais, leve o seu produto e o comprovativo de compra à loja Swarovski mais próxima para avaliação.","Pode encontrar a loja mais próxima utilizando o nosso <a href="/store-finder/?features=repairService" target="_blank" rel="noopener noreferrer">Localizador de Lojas</a>."],"repair-status":["Pode facilmente verificar o estado da sua reparação aqui <a href="/s-faq-repairs/Swarovski-Repair-Replacement-FAQs/?accordionID=CheckRepairStatusThemedAccordionEntryComponent" target="_blank" rel="noopener noreferrer">Ver estado de reparação</a>."],"repair-cost":["Para saber o seu tamanho ideal, utilize o nosso guia de tamanhos.","Para mais informações, consulte o nosso <a href="/store-finder/?features=repairService" target="_blank" rel="noopener noreferrer">Guia de Tamanhos</a>."],"repair-visitStore":["Você precisa visitar uma loja porque apenas as lojas autorizadas estão equipadas para avaliar e reparar corretamente o produto."]}
3
Opções de contacto
Escolha a sua opção de contacto preferida
Szacunkowy czas oczekiwania: 1- 3 business days
Szacunkowy czas oczekiwania: 2- 5 Minuty