Ne face plăcere întotdeauna să întâmpinăm noi membri sau membri care își reînnoiesc afilierea și care adoră cristalul la fel de mult ca și noi. 
Perioada standard de livrare este de 4-6 săptămâni de la data înscrierii, veți primi coletul în scurt timp.

Urmați pașii de mai jos pentru a vă reînnoi afilierea la SCS online: 

- Accesați  https://www.swarovski.com/scs/configurator/renew/
- Selectați tipul de afiliere pe care doriți să o reînnoiți
- Introduceți numele de utilizator dacă sunteți membru al Swarovski Crystal Society (SCS) și dacă aveți un cont de utilizator online. 
- Selectați „Sunt deja membru” și introduceți datele afilierii dvs. la SCS, dacă sunteți afiliat(ă) la SCS, dar nu aveți un cont de utilizator online.
- Continuați cu efectuarea plății

Veți primi un e-mail de confirmare a reînnoirii. 

Afilierea la SCS poate fi reînnoită la orice distribuitor autorizat Swarovski.

Lista distribuitorilor este disponibilă pe SWAROVSKI.COM/store-finder. Introduceți orașul sau codul poștal, apoi alegeți „Produse destinate membrilor SCS” pentru a restrânge căutarea la distribuitorii Swarovski Crystal Society.

Membrii SCS au dreptul de a achiziționa doar un singur articol în ediție limitată.

Dacă ați cumpărat deja un articol în ediție limitată online sau în magazin, nu puteți cumpăra încă un articol de acest fel, chiar dacă este vorba de un cadou.

Dacă încercați să comandați un articol în ediție limitată online, în coșul de cumpărături poate fi adăugat un singur articol.

Afilierea la SCS nu poate fi reînnoită online dacă a expirat cu mai mult de 3 luni în urmă.

Vă rugăm să vizitați un magazin Swarovski pentru a efectua reînnoirea. 

Accesați site-ul nostru web la linkul de mai jos pentru a consulta lista distribuitorilor autorizați Swarovski din zona dvs.:  www.swarovski.com/store-finder/?features=scs. 

Lista distribuitorilor este disponibilă pe SWAROVSKI.COM/store-finder. Pur și simplu alegeți-vă țara de rezidență și veți găsi o listă a tuturor distribuitorilor; puteți restrânge căutarea introducându-vă numele locului de rezidență sau a unui oraș mai mare din regiunea dumneavoastră. Filtrați pe „SCS” pentru a restrânge căutarea la distribuitorii Swarovski Crystal Society.

Vă puteți alătura fie pentru 1 an sau 3 ani. Vă încurajăm să vă înscrieți pentru 3 ani deoarece puteți reduce costurile. Accesați Alăturare/Reînnoire (sau creați link) pentru a verifica tarifele de abonament pentru țara dumneavoastră.

Modurile de plată pentru tarifele abonamentelor depind de țara dumneavoastră de rezidență. Vizitând distribuitorii SCS locali, puteți plăti numerar sau prin orice alt mode plată acceptat în momentul vânzării. Dacă decideți să vă alăturați sau să reînnoiți online abonamentul, acceptăm doar plata cu cardul de credit.
În câteva țări, cardul de credit cu debit direct prin intermediul telefonului este posibil, Spania, Regatul Unit, Australia, Canada, Rehatul Unit și Statele Unite ale Americii. Acest lucru este posibil doar prin intermediul serviciului de asistență pentru clienți.
 

Un abonament cu termen fix expiră automat după ce termenul abonamentului, fie 1 an sau 3 ani, cu excepția cazului în care membrul își extinde abonamentul respectiv.

W przypadku członkostwa na czas określony firma Swarovski skontaktuje się z członkiem przed upływem okresu członkostwa, korzystając z informacji kontaktowych podanych przez członka, zazwyczaj najpierw za pomocą poczty elektronicznej (jeśli członek posiada ważny adres e-mail), a następnie pocztą tradycyjną. Wiadomość e-mail jest zazwyczaj wysyłana około 60 dni przed upływem okresu członkostwa. Przypomnienie nadawane pocztą tradycyjną jest wysyłane 30 dni przed upływem okresu członkostwa, o ile w tym czasie nie dokonano jeszcze odnowienia.
Członkowi SCS po zakończeniu okresu członkostwa przysługuje odpowiedni okres prolongaty (zazwyczaj 3 miesiące) na odnowienie.
 

Członkostwo zawsze rozpoczyna się pierwszego dnia miesiąca następującego po miesiącu, w którym dokonano rejestracji. Jeśli rejestracja ma miejsce pierwszego dnia miesiąca, za datę rozpoczęcia członkostwa uznaje się faktyczną datę rejestracji. Niezależnie od tego, kiedy oficjalnie rozpoczyna się okres członkostwa w SCS, po otrzymaniu płatności członek otrzymuje prawo zakupu ekskluzywnych produktów SCS oraz może otrzymać prezent członkowski w sklepie (o ile jest dostępny).
Okres odnowienia rozpoczyna się następnego dnia po dacie zakończenia poprzedniego okresu członkostwa.
Członkostwo w SCS można odnowić w każdym autoryzowanym punkcie sprzedaży Swarovski, online w witrynie Swarovski.com/scs (jeśli sklep internetowy jest dostępny), telefonicznie podczas rozmowy z przedstawicielem działu obsługi klienta (tylko w niektórych krajach – patrz wyżej) lub przy użyciu formularza odnowienia dołączonego do listu przypominającego wysłanego pocztą.
 

Skontaktuj się z lokalnym biurem obsługi klienta. Dane kontaktowe dla każdego kraju znajdują się na tylnej okładce Magazynu Swarovski.

Please visit SWAROVSKI.COM/scs and, if you do not already have one, set up an online account. Here you can enrich your data with any missing personal details or update existing ones. Alternatively, please contact your local Customer Services office. The contact details per country can be found at the back of the Swarovski Magazine.

A Swarovski hírlevélre feliratkozó tagok naprakész információt kapnak az SCS tagoknak szóló exkluzív ajánlatokról, meglepetésekről és termékekről. A hírlevelek az SCS azonosító alatt jelennek meg. Az SCS tagok továbbá e-mailben meghívót kapnak az SCS eseményekre. 
A Swarovski hírlevéleben különféle Swarovski promóciókat is kapnak, például elő-leárazásokról, leárazásokról, stb. 
A Swarovski hírlevélben értesülhetnek az egyedi darabokról és az új kollekciókról is. Ezeket személyre szabjuk és szegmentáljuk az érdeklődési kör szerint, ha ezt szeretnék, valamint aszerint, hogy melyik kategóriából vásárolnak a legtöbbet, továbbá kategóriákon átnyúló promóciókat is tartalmaz.
 

Just giving your email address will ensure that we can communicate about your SCS loyalty program cycle; for example, the welcome email, reminder to renew email and welcome back email.
Only if you opt-in for the newsletter can we send you special offers and surprises.
You can sign up to the Swarovski newsletter by ticking the relevant box in the SCS application form when joining or renewing your SCS membership. Please also make sure you provide us with a valid email address. In any case, you can always reach your local customer service to sign up to the Swarovski newsletter.
 

Your annual membership package contains the following:

•     A personalized letter with membership card
•     Your annual membership gift
•     A crystal lovers novelties brochure including the annual exclusive SCS collection
•     After reaching one of your anniversary years, a SCS Anniversary Gift Voucher sent with your renewal package when you renew

In general, for new and renewed membership, packages are sent the first day of the next following month after the membership sign-up. Otherwise, if the membership has been signed up late in the month, then it is sent at the middle of the next month. So, you should expect about 4-6 weeks before receiving your membership package.
For 3-year memberships (2nd and 3rd year of a 3-year membership) the membership package is sent in the first few months of the year, so the SCS member can benefit from the annual gift as well as discovering the Crystal Lovers and SCS novelties of the year earlier.

 

SCS members are invited to follow the Swarovski Foundation’s global philanthropic initiatives.

As a SCS member you could be invited to an SCS Online Streaming, or you will be invited to an event at your local store.

We are sorry to hear that you wish to cancel your membership. We advise you to contact the Customer Services team by filling in the contact form. Our agents will be happy to support you. 

In general, we have 1 type of voucher for our SCS members. You will receive an Anniversary Voucher once you celebrate 2, 5, 10, 15, 20, 25, 30, 35, etc. years of tenure with the SCS. The voucher will be added to your next membership package. 

Our SCS VIP members receive a gold card. The tiering is done based on a calculation that is looking at your tenure with the SCS and at your purchases from the previous year. Every member can become a VIP member if he engages with us and has continuity in his membership. We encourage you to continue being a loyal and engaged customer. You might be surprised with a gold card soon. 

Our SCS VIP members receive a special yearly loyalty gift. The tiering is done based on a calculation that is looking at your tenure with the SCS and at your purchases from the previous year. Every member can become a VIP member if he engages with us and has continuity in his membership. We encourage you to continue being a loyal and engaged customer. You might be surprised with a special gift soon. 

Your membership gift will be sent 4-6 weeks after you have registered or renewed your membership. If more than 6 weeks have passed and you are still missing your gift, we advise you to contact the Customer Services team over the contact form. Our agents will be happy to check this for you. 

Your membership card will be sent 4-6 weeks after you have registered or renewed your membership. If more than 6 weeks have passed and you are still missing your card, we advise you to contact the Customer Services team over the contact form. Our agents will be happy to check this for you. 

If your card doesn`t reflect the original joining date but a rather recent date, this is usually due to a gap in the tenure. SCS members keep the original member since date by making sure they renew their membership in time. Please note that our grace period is of 3 months. If the membership is not renewed within these 3 months, the member since date will be recalculated and will reflect the date when you have renewed your membership (after the grace period). If you have experienced this issue, please contact Customer Services over the contact form. Our agents will be happy to check if there is a solution for your issue. 

If there is no SCS retailer nearby, the fastest way to renew your membership is by visiting to www.swarovski.com/SCS.
Another option is renewal over the phone which is available in certain countries: Spain, UK, Australia, Canada, Caribbean, and USA. If you are situated in one of these countries, please contact Customer Services.