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Your Online Purchase



What payment methods can I use?

Swarovski accepts the following forms of payment for online purchases

American Express

Credit Cards
When paying with credit card, please fill in the required credit card details including the security code (CVC2/CVV2).

Your credit card will only be debited once your order has been confirmed.
If your payment is declined, please contact your bank or financial institution for assistance.

The purchase of Swarovski products takes place at Swarovski Crystal Online AG, headquartered in Switzerland.
Please be aware that credit card companies may charge additional fees for credit card purchases made abroad. 

Do online prices include taxes?

All prices displayed on include the appropriate taxes for countries/states/provinces where such taxes are applicable.

Can I have the VAT refunded?

All orders placed through the Swarovski Online Shop are exempt from VAT refunds. The VAT is calculated according to the tax regulations of the country of the online shop in which the order was submitted.

What is 3D Secure?

The 3D-Secure protocol is an additional security layer that further prevents credit card fraud for online payments.
During the checkout process, customers with a 3D-Secure credit card are asked for an authorization password that is assigned by their issuing credit card company. With this additional authentication check, security is increased for the credit card holder and the Online Shop.
The bank that issued your credit card can assist you if you are having difficulties with this process.

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