Zawsze z przyjemnością witamy nowego lub powracającego uczestnika, który uwielbia kryształy tak samo jak my. 
Czas dostawy standardowej to 4–6 tygodni od daty rejestracji; przesyłka powinna wkrótce do Ciebie dotrzeć.

Możesz przedłużyć uczestnictwo w programie SCS za pośrednictwem naszej strony internetowej, postępując zgodnie z prostą instrukcją: 

- Wejdź na stronę https://www.swarovski.com/scs/configurator/renew/
- Wybierz wariant przedłużenia uczestnictwa.
- Wpisz login, jeśli jesteś uczestnikiem/uczestniczką programu Swarovski Crystal Society (SCS) i posiadasz konto użytkownika. 
- Zaznacz opcję „Jestem już uczestnikiem/uczestniczką” i wpisz swoje dane SCS, jeśli jesteś uczestnikiem/uczestniczką programu Swarovski Crystal Society (SCS), lecz nie posiadasz konta użytkownika.
- Dokonaj płatności.

Otrzymasz wiadomość e-mail z potwierdzeniem przedłużenia uczestnictwa. 

Uczestnictwo w programie SCS można przedłużyć u dowolnego autoryzowanego sprzedawcy detalicznego produktów Swarovski.

Lista sklepów jest dostępna na stronie store-finder. Wpisz nazwę miasta lub kod pocztowy, a następnie wybierz opcję „SCS Member Products”, aby zawęzić wyniki wyszukiwania do sklepów oferujących program Swarovski Crystal Society.

Membrii SCS au dreptul de a achiziționa doar un singur articol în ediție limitată.

Dacă ați cumpărat deja un articol în ediție limitată online sau în magazin, nu puteți cumpăra încă un articol de acest fel, chiar dacă este vorba de un cadou.

Dacă încercați să comandați un articol în ediție limitată online, în coșul de cumpărături poate fi adăugat un singur articol.

Afilierea la SCS nu poate fi reînnoită online dacă a expirat cu mai mult de 3 luni în urmă.

Vă rugăm să vizitați un magazin Swarovski pentru a efectua reînnoirea. 

Accesați site-ul nostru web la linkul de mai jos pentru a consulta lista distribuitorilor autorizați Swarovski din zona dvs.:  www.swarovski.com/store-finder/?features=scs. 

Lista distribuitorilor este disponibilă pe SWAROVSKI.COM/store-finder. Pur și simplu alegeți-vă țara de rezidență și veți găsi o listă a tuturor distribuitorilor; puteți restrânge căutarea introducându-vă numele locului de rezidență sau a unui oraș mai mare din regiunea dumneavoastră. Filtrați pe „SCS” pentru a restrânge căutarea la distribuitorii Swarovski Crystal Society.

Vă puteți alătura fie pentru 1 an sau 3 ani. Vă încurajăm să vă înscrieți pentru 3 ani deoarece puteți reduce costurile. Accesați Alăturare/Reînnoire (sau creați link) pentru a verifica tarifele de abonament pentru țara dumneavoastră.

Modurile de plată pentru tarifele abonamentelor depind de țara dumneavoastră de rezidență. Vizitând distribuitorii SCS locali, puteți plăti numerar sau prin orice alt mode plată acceptat în momentul vânzării. Dacă decideți să vă alăturați sau să reînnoiți online abonamentul, acceptăm doar plata cu cardul de credit.
În câteva țări, cardul de credit cu debit direct prin intermediul telefonului este posibil, Spania, Regatul Unit, Australia, Canada, Rehatul Unit și Statele Unite ale Americii. Acest lucru este posibil doar prin intermediul serviciului de asistență pentru clienți.
 

A fixed-term membership automatically expires after the membership term, either 1 year or 3 years unless the mem­ber extends its respective membership.

For a fixed-term membership, Swarovski will contact the member before the end of the membership term, by means of the contact information provided by the member, and usually first by email if the member has a valid email address, then by post. Generally, the email would be sent around 60 days before the end of the membership term. The reminder by post would be sent 30 days before if no renewal has yet been done.
The SCS member is granted an adequate grace period (generally 3 months) after the end date of the membership term to renew the membership.
 

Memberships always start the first day of the subsequent month of sign up. If the sign up takes place the first of the month, the actual sign-up date is considered the start date of the membership. Regardless of when the SCS member¬ship officially starts, if payment has been received, the member is eligible to buy SCS exclusive products and can receive the membership gift in store (whenever available).
A renewal term begins the day after the end date of the previous membership term.
SCS membership can be renewed at any authorized Swarovski retailers, online at Swarovski.com/scs (if an online shop is available), Via telephone with a Customer Service Agent in certain countries only (see above) or using the renewal form included in the reminder letter sent by post.
 

Please contact your local Customer Services office. The contact details per country can be found at the back of the Swarovski Magazine.

Please visit SWAROVSKI.COM/scs and, if you do not already have one, set up an online account. Here you can enrich your data with any missing personal details or update existing ones. Alternatively, please contact your local Customer Services office. The contact details per country can be found at the back of the Swarovski Magazine.

Members signing up to the Swarovski newsletter will be kept up to date with exclusive offers, surprises and prod¬ucts for SCS members. These newsletters will appear under the SCS identity. SCS members may also receive invitations to SCS events by email. 
They will also receive various Swarovski promotions under the Swarovski Newsletter, such as pre-SALE, SALE, etc. 
Swarovski novelties and new collections will also be promoted under the Swarovski Newsletter. These will be personalized and segmented according to their inter¬ests of Interiors if it is their preference but according to which category they purchase most and including some cross-category promotions.
 

Just giving your email address will ensure that we can communicate about your SCS loyalty program cycle; for example, the welcome email, reminder to renew email and welcome back email.
Only if you opt-in for the newsletter can we send you special offers and surprises.
You can sign up to the Swarovski newsletter by ticking the relevant box in the SCS application form when joining or renewing your SCS membership. Please also make sure you provide us with a valid email address. In any case, you can always reach your local customer service to sign up to the Swarovski newsletter.
 

Your annual membership package contains the following:

•     A personalized letter with membership card
•     Your annual membership gift
•     A crystal lovers novelties brochure including the annual exclusive SCS collection
•     After reaching one of your anniversary years, a SCS Anniversary Gift Voucher sent with your renewal package when you renew

In general, for new and renewed membership, packages are sent the first day of the next following month after the membership sign-up. Otherwise, if the membership has been signed up late in the month, then it is sent at the middle of the next month. So, you should expect about 4-6 weeks before receiving your membership package.
For 3-year memberships (2nd and 3rd year of a 3-year membership) the membership package is sent in the first few months of the year, so the SCS member can benefit from the annual gift as well as discovering the Crystal Lovers and SCS novelties of the year earlier.

 

SCS members are invited to follow the Swarovski Foundation’s global philanthropic initiatives.

Jako członkini/członek SCS możesz otrzymać zaproszenie na konferencję online SCS albo na wydarzenie, które odbędzie się w Twoim najbliższym sklepie.

Przykro nam, że chcesz zrezygnować z członkostwa. Radzimy skontaktować się z naszym działem obsługi klienta, wypełniając formularz kontaktowy. Nasi pracownicy z chęcią udzielą Ci wsparcia. 

Ogólnie rzecz biorąc, członkom SCS oferujemy jeden rodzaj vouchera. Otrzymasz voucher jubileuszowy, gdy minie 2, 5, 10, 15, 20, 25, 30, 35 itd. lat Twojego członkostwa w SCS. Voucher zostanie dodany do Twojego kolejnego pakietu członkowskiego. 

Członkowie SCS VIP otrzymują złotą kartę. Podział na poziomy odbywa się na podstawie kalkulacji uwzględniającej Twój staż w SCS oraz zakupy dokonane w poprzednim roku. Każdy członek może stać się członkiem VIP, jeśli jest z nami związany i zachowuje ciągłość członkostwa. Zachęcamy Cię do bycia naszym lojalnym i zaangażowanym klientem. Być może wkrótce zaskoczy Cię przesyłka ze złotą kartą. 

Członkowie SCS VIP otrzymują specjalny coroczny prezent lojalnościowy. Podział na poziomy odbywa się na podstawie kalkulacji uwzględniającej Twój staż w SCS oraz zakupy dokonane w poprzednim roku. Każdy członek może stać się członkiem VIP, jeśli jest z nami związany i zachowuje ciągłość członkostwa. Zachęcamy Cię do bycia naszym lojalnym i zaangażowanym klientem. Być może wkrótce zaskoczy Cię specjalny podarunek. 

Your membership gift will be sent 4-6 weeks after you have registered or renewed your membership. If more than 6 weeks have passed and you are still missing your gift, we advise you to contact the Customer Services team over the contact form. Our agents will be happy to check this for you. 

Your membership card will be sent 4-6 weeks after you have registered or renewed your membership. If more than 6 weeks have passed and you are still missing your card, we advise you to contact the Customer Services team over the contact form. Our agents will be happy to check this for you. 

If your card doesn`t reflect the original joining date but a rather recent date, this is usually due to a gap in the tenure. SCS members keep the original member since date by making sure they renew their membership in time. Please note that our grace period is of 3 months. If the membership is not renewed within these 3 months, the member since date will be recalculated and will reflect the date when you have renewed your membership (after the grace period). If you have experienced this issue, please contact Customer Services over the contact form. Our agents will be happy to check if there is a solution for your issue. 

If there is no SCS retailer nearby, the fastest way to renew your membership is by visiting to www.swarovski.com/SCS.
Another option is renewal over the phone which is available in certain countries: Spain, UK, Australia, Canada, Caribbean, and USA. If you are situated in one of these countries, please contact Customer Services.