Shipping
Shipping Terms & Conditions
Standard Delivery - GLS
Orders placed from Monday to Friday by 10:00 CET will be processed and shipped the same business day.
Standard delivery time: 2 business days after processing and shipping
Standard shipping cost: EUR 6.95
Free standard shipping over: EUR 75
Orders placed on weekends and national holidays will be processed and shipped the following business day.
Swarovski is unable to deliver to PO boxes or APO/FPO addresses. Items remain the property of Swarovski until receipt of final payment.
When ordered by the last delivery dates communicated, items will usually be delivered on time. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. Swarovski can assume no liability in such cases.
We do not ship orders or schedule deliveries on national holidays therefore deliveries may take longer than expected during these periods.
For Crystal Myriad, Licensed-in and Creators Lab products a personalized premium delivery service is included with their purchase, please note it may take up to 2 weeks before the parcel is shipped, and you are notified via email.
Standard Delivery - RR Express
Orders placed from Monday to Friday by 10:00 AM SGT will be processed and shipped same business day.
Standard delivery time: 2 business days (Mon - Sat)
Standard shipping cost: SGD 10
Free standard shipping over: SGD 100
Express Delivery - RR Express
Orders placed from Monday to Friday by 10:00 AM SGT will be processed, shipped and delivered same business day.
Express shipping time (Order by 10AM/ Mon. - Fri.): Same Day Delivery by latest 6PM (Mon. - Fri.)
Express shipping cost: SGD 30
Orders placed on weekends and national holidays will be processed and shipped two business days later.
Swarovski is unable to deliver to PO boxes or APO/FPO addresses. Items remain the property of Swarovski until receipt of final payment.
When ordered by the last delivery dates communicated, items will usually be delivered on time. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. Swarovski can assume no liability in such cases.
We do not ship orders on national holidays therefore deliveries may take longer than expected during these periods.
For Crystal Myriad, Licensed-in and Creators Lab products a personalized premium delivery service is included with their purchase, please note it may take up to 2 weeks before the parcel is shipped, and you are notified via email.
Co to jest zaplanowana dostawa?
Czy mogę zmienić adres dostawy?
Kiedy przesyłka jest w transporcie, zmiana adresu lub daty dostawy nie zawsze jest możliwa. W portalu firmy kurierskiej może istnieć możliwość ustalenia szczegółów dostawy zamówienia zgodnie ze zmienionymi preferencjami.
Dostawa do innego kraju/regionu?
Kraj/region i język witryny internetowej można zmienić, klikając odpowiednią nazwę w menu wyboru kraju/regionu.
Gdzie jest moja przesyłka?
Jeśli numer przesyłki wskazuje, że została ona doręczona, należy sprawdzić, czy ktoś inny pod adresem dostawy jej nie przyjął. Możliwe również, że kurier zostawił ją u sąsiada.
Jeśli tak się nie stało, należy sprawdzić, czy w skrzynce pocztowej nie ma powiadomienia o próbie doręczenia przesyłki.
W przypadku braku możliwości zlokalizowania paczki prosimy o kontakt z Działem obsługi klienta, mając pod ręką numer zamówienia i numer przesyłki.
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