Shipping

Order today and receive your parcel on a date and at an address of your choice. Please check available dates in the calendar displayed when choosing scheduled delivery in the checkout process. The delivery might take place one business day before/after the selected date.

It is not always possible to change the delivery address or delivery date once the parcel is in transit. You might have the possibility to organize the delivery of your parcel in the most suitable way for you, by utilizing our delivery partners’ web portal.

La livraison vers un autre pays ou une autre région n’est pas possible. Veuillez passer la commande dans la boutique en ligne du pays/de la région où le colis est à livrer.
Vous pouvez modifier le pays/la région et la langue en cliquant sur le nom du pays/de la région dans le menu de sélection du pays/de la région.

Please check the shipping confirmation email to track your parcel
If the tracking shows that your parcel has been delivered, please check if someone else at your address has accepted it, alternatively your parcel may have been left with a neighbour.
Otherwise, please look for a notification of attempted delivery, you may find it in your letter box.
In case you cannot locate your parcel, please contact Customer Care, please have your order number and tracking number to hand.