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Payment

What payment methods can I use?

Swarovski accepts the following forms of payment for online purchases

Visa
Mastercard
American Express
Diners Club
Unionpay
Klarna
Paypal
Google Pay
Apple Pay

Klarna
Klarna and Swarovski have partnered to provide flexible and easy online payment options through a ""Buy now and pay later"" method. For a detailed overview on how Klarna works, please visit the FAQ from Klarna.com.

PayPal
PayPal is a safe and efficient way to pay for your order in the Swarovski online shop. 
PayPal enables you to securely send payments online with your credit card, bank account or PayPal account balance. 

 
Swarovski also offers the option to checkout with PayPal Express. 
It's a fast and secure way to bypass guest checkout and purchase our products online. PayPal has all your details saved, so all it takes is an email address and password to complete your online purchase safely.
When using PayPal Express, be aware that the shipping address of your order will be auto-populated with the address you have registered on your account.

Purchase on Invoice
In Germany, Austria, and Switzerland (incl. Liechtenstein) you can pay for our products on invoice up to a maximum value of EUR 1,000 or CHF 1,000. This is subject to the condition that the shipping address does not deviate from your billing address. After a credit check has been carried out, the maximum invoice amount may be reduced. In individual cases, the order may be rejected. You will receive your invoice along with your delivery.

Your invoice is payable immediately without deductions upon receipt of the invoice. We have assigned our claim for payment against you to Bank Frick & CO AG. For Switzerland, payolution GmbH shall act as technical service provider. We would therefore ask that you transfer the invoice amount to one of the accounts listed below.

Switzerland:
Recipient: Swarovski Crystal Online, Alte Landstrasse 411, CH-8708 Männedorf
Bank: Bank Frick & CO AG
IBAN: LI36 0881 1065 0002 K018 C
BIC: BFRILI22XXX
Postal Account: 90-029990-9, Clearing: 8811; Account number: 16925455717
If you have any questions about your invoice, you can find more about it on Payolution FAQ or you can also contact our partners directly:

Switzerland:
Customer-Support Switzerland Payolution
Hotline: 0800 404 33 00
Email: info.paylater@paysafe.com

Credit Cards:
When paying with credit card, please fill in the required credit card details including the security code (CVC2/CVV2). 
Your credit card will only be debited once your order has been confirmed. 
If your payment is declined, please contact your bank or financial institution for assistance.
The purchase of Swarovski products takes place at Swarovski Crystal Online AG, headquartered in Switzerland. 
Please be aware that credit card companies may charge additional fees for credit card purchases made abroad. 
 

 

Do online prices include taxes?

All prices displayed on www.swarovski.com include the appropriate taxes for countries/states/provinces where such taxes are applicable.

Can I have the VAT refunded?

All orders placed through the Swarovski Online Shop are exempt from VAT refunds. The VAT is calculated according to the tax regulations of the country of the online shop in which the order was submitted.

What is 3D Secure?

The 3D-Secure protocol is an additional security layer that further prevents credit card fraud for online payments.
During the checkout process, customers with a 3D-Secure credit card are asked for an authorization password that is assigned by their issuing credit card company. With this additional authentication check, security is increased for the credit card holder and the Online Shop.
The bank that issued your credit card can assist you if you are having difficulties with this process.

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