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Payment

What payment methods can I use?

Swarovski accepts the following forms of payment for online purchases:

Credit Cards 
VISA
MasterCard
AmEx
JCB
China Union Pay
Truemoney

When paying with credit card, please fill in the required credit card details including the security code (CVC2/CVV2).

Your credit card will only be debited once your order has been confirmed. 
If your payment is declined, please contact your bank or financial institution for assistance.

The purchase of Swarovski products takes place a Swarovski (Thailand) Ltd.
849 Vorawat Building, 16th Floor, Room 1603-1604, Silom Road, Silom Sub-district, Bangrak District, Bangkok 10500
Please be aware that credit card companies may charge additional fees for credit card purchases made abroad. 

Do online prices include taxes?

All prices displayed on www.swarovski.com include the appropriate taxes for countries/states/provinces where such taxes are applicable.

Can I have the VAT refunded?

All orders placed through the Swarovski Online Shop are exempt from VAT refunds. The VAT is calculated according to the tax regulations of the country of the online shop in which the order was submitted.

What is 3D Secure?

3D-Secure-protokollet är ett extra säkerhetslager som ytterligare förhindrar kreditkortsbedrägerier vid onlinebetalningar.
Under utcheckningsprocessen ombeds kunder med ett 3D-Secure-kreditkort att ange ett auktoriseringslösenord som tilldelats av deras kreditkortsutgivare. Med denna extra autentiseringskontroll ökar säkerheten för både kreditkortsinnehavaren och webbutiken.
Banken som utfärdade ditt kreditkort kan hjälpa dig om du har problem med den här processen.

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