Shipping
Shipping Terms & Conditions
Standard Delivery - Delhivery or Bluedart
Orders placed from Monday to Thursday by 11:59 PM IST will be processed and shipped the following business day.
Standard delivery time: 3-7 business days after processing and shipping
Metro: 3-5 business days
Outer Metro: 6-7 business days
North East & Kashmir: 6-7 business days
Standard shipping cost: INR 500
Free standard shipping over: INR 7000
Express Delivery - Bluedart
Express delivery is available on selected products depending on availability in shipping locations within your region.
Orders placed from Monday to Friday by 12:00 PM IST will be processed and shipped the same business day.
Express delivery time: 1-2 business days after processing and shipping
Express shipping cost: INR ** 950
Your delivery may be shipped ground from a closer location.
Orders placed on weekends and national holidays will be processed and shipped the following business day.
Swarovski is unable to deliver to PO boxes or APO/FPO addresses. Items remain the property of Swarovski until receipt of final payment.
When ordered by the last delivery dates communicated, items will usually be delivered on time. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. Swarovski can assume no liability in such cases.
We do not ship orders on national holidays therefore deliveries may take longer than expected during these periods.
For Crystal Myriad, Licensed-in and Creators Lab products a personalized premium delivery service is included with their purchase, please note it may take up to 2 weeks before the parcel is shipped, and you are notified via email.
Can I change my delivery address?
Ship to another country/region?
You can change country/region and language by clicking on the country/region name in the country/region selector menu.
Where is my parcel?
If the tracking shows that your parcel has been delivered, please check if someone else at your address has accepted it, alternatively your parcel may have been left with a neighbor.
Otherwise, please look for a notification of attempted delivery, you may find it in your letter box.
In case you cannot locate your parcel, please contact Customer Care, please have your order number and tracking number to hand.
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