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Private Tours of the Swarovski Manufaktur

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for SCS members only

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A New Membership Benefit

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This exciting new offer is free of charge and available once a year to every SCS member. Please note, access is limited as the Manufaktur is a working space. Groups will typically have 10 people (with some exceptions). Each SCS member may bring one adult guest on tour. For legal and safety reasons, children under 18 and pets are not allowed.

The Tour

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You will be received at the VIP Lounge in the Kristallwelten by an expert guide who will lead you to the Manufaktur. As part of the private tour, you will have the opportunity to view the creative process that brings Swarovski home products to life.

Tours run April through October, lasting up to two hours, and are available in English and German.

A Unique Experience
Available to SCS members only, go behind the scenes at the Swarovski Manufaktur*, located within Swarovski’s original production facility in Wattens, Austria.

Spanning 7,000sqm over three levels in the main Production Plant, the Manufaktur unites craftsmanship and crystal heritage with state-of-the-art technologies. An inspiring, creative space, this is where our business partners see their incredible visions crystallize into reality. The machines used at the Manufaktur are developed in-house, or to Swarovski’s exacting specifications by trusted vendors, enabling us to continue producing the world’s most brilliant crystals.

During your visit, you will have the chance to see three production processes:
  • Crystal Prototyping: new cuts and shapes are developed quickly and flexibly. Hand Samples of home prototypes are created here as well.
  • Application Prototyping: the final consumer products are made here, using a variety of crystal application techniques on all kinds of surfaces. This allows us to crystallize any product, from evening dresses and handbags to shoes and sunglasses, so our clients can embellish their designs with signature Swarovski radiance.
  • Special Projects: crystal art and individual lighting installations are made here - the more complex the better. These are designed from scratch in collaboration with customers and creatives, bringing their most extravagant ideas to light.

Join an intimate group of fellow SCS crystal-lovers on a guided tour of this iconic facility. From visualization to models to final production, gain a special insight into the creative process that underpins our home products. Led by an expert, tours are available from April through to October.

*Terms and Conditions apply. Please read all materials carefully to check eligibility and for details on how to book.

Preparing for Your Visit

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Please remember that the Manufaktur is a fully operational facility; to respect our colleagues and the nature of their work, we ask that you exercise discretion at all times.

For the tour to be as immersive and memorable as possible, we ask you to be mindful of the following:
  • The Manufaktur tour does NOT include entry into the Kristallwelten. This will need to be booked separately here.
  • Please bring your ID, SCS membership details and tour ticket (either printed or electronic).
  • You will be asked to sign a Non-Disclosure Agreement, and to study and sign the safety rules of the Manufaktur. A visitor’s badge will be given to you.
  • You wil be met by your expert guide at the VIP Lounge; at the conclusion of the tour you will be brought back to the Lounge. A Swarovski security officer will accompany the group while on tour.
  • No photography is permitted anywhere on the production premises, including the Manufaktur.

Splošni pogoji za obisk obrata Manufaktur

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Če se želite pridružiti ogledu obrata Manufaktur, preberite in potrdite, da se strinjate s splošnimi pogoji v nadaljevanju:
  1. Do zasebnega ogleda obrata Swarovski Manufaktur v Wattensu ste upravičeni le, če imate ob rezervaciji ogleda in dejanskem ogledu veljavno članstvo SCS.
  2. Rezervacija ni prenosljiva in samodejno poteče, če se ogleda ne udeležite. V tem primeru je treba opraviti novo rezervacijo.
  3. Člana SCS lahko ob ogledu spremlja največ en gost.
  4. Obiskovalci morajo biti starejši od 18 let. Otroci in hišne živali niso dovoljeni.
  5. Na mestu srečanja v salonu VIP v muzeju Swarovski Kristallwelten (Swarovski Kristalni svetovi) boste morali podpisati pogodbo o nerazkrivanju podatkov ter pravilnik o zagotavljanju varnosti v obratu Manufaktur. Če obeh dokumentov ne boste podpisali, se ogleda ne boste mogli udeležiti.
  6. Upoštevajte, da sta v obratu Manufaktur strogo prepovedana kakršno koli snemanje in fotografiranje.
  7. Družba Swarovski si pridržuje pravico, da v zadnjem trenutku prestavi ogled, če se izkaže, da je treba vse vire obrata Manufaktur usmeriti v nujno proizvodnjo, ali iz razlogov zagotavljanja varnosti in zaščite. Takrat boste lahko opravili novo rezervacijo.

Družba Swarovski si pridržuje pravico, da kadar koli spremeni te splošne pogoje. Te spremembe so za vas zavezujoče, zato morate redno spremljati to stran in poskrbeti, da imate veljavne informacije.