條款&條件
客戶資訊、條件及條款 - 香港
1. 承約

本網站 www.swarovski.com.hk (“網站”)由施華洛世奇水晶線上公司(Swarovski Crystal Online AG)(“施華洛世奇”)提供,公司地址為Alte Landstrasse 411, Postfach 481, 8708 Männedorf/Switzerland。取覽本網站或其任何網頁,就意味著您同意下列條款和條件,它們可能不時更改。就此,施華洛世奇保留不時修改這些條款和條件的權利。如果您不滿意這些網頁的任何部分或任何或全部條款和條件,您唯一的、專有的權力是停止取覽本網站。

2. 資訊和資料的使用

如果在某一國家對某一人而言,從本網站發出出售的要約或要約邀請構成違法,則本網站在該國對於該人不應被視為出售的要約或要約邀請

3. 版權和商標

本網站展示的商標、商號、圖示和服務標記為施華洛世奇公司或其他方所有,未經施華洛世奇公司或擁有者書面允許不得使用。

本網站資料受版權保護。您取覽這些資料僅限於您個人使用的目的。未經我們事先書面同意,不得將任何這些資料作商業或公共目的更改、複製、在檢索系統存儲、傳輸、備份、傳播或以任何其他方式使用。

4. 資料保護

我們將以公平合法手段處理您的個人資料。資料將以電子和自動方式進行處理。我們僅將您的個人資料用於市場調研,以便改進我們的網站和產品類別,並將向您通報我們的市場活動。資料的存儲和處理由位於數個國家的施華洛世奇以及施華洛世奇集團成員公司進行,當中主要包括設在瑞士、奧地利和列支敦士登的公司總部。一旦您向我們登記了任何資料,就意味著您同意在未經您事先要求的情況下,我們可以通過電話或電子訊息與您直接聯繫。通過向我們登記,您也明確同意對您個人資料的上述使用。不給予上述同意您就不能登記,但您依然可以使用我們網站上無需登記的部分。您可以隨時聯繫我們的 客戶支援 以取消對於存儲和處理您個人資料的同意,取消將對未來生效。

5. 未成年人

施華洛世奇無法識別其網站取覽者和使用者的年齡。如果未成年人未經家長或監護人同意就向施華洛世奇提供個人資料,則有關家長或監護人應與我們的客戶支援聯繫,刪除並登出相關資料。

施華洛世奇或施華洛世奇集團任何其他成員公司均不對與本網站鏈結的任何其他網站的設置或內容負責。用戶需自行承擔取覽其他網站的風險,且受到對有關取覽適用的任何條款和條件的制約。儘就提供其他網站的超連結,施華洛世奇或施華洛世奇集團任何成員不應被視為對任何第三方或其在其網站上提供的服務/產品做出任何贊同、推薦、批准、保證或介紹,也不應被視為與該等第三方和網站有任何形式的合作。除非經施華洛世奇另行明確註明或同意,施華洛世奇並非您和外界網站供應商之間訂立的任何合同安排的一方。

鑒於互聯網的性質,交易可能受到中斷、傳輸停頓、傳輸延遲和傳輸資料錯誤的影響。對於施華洛世奇無法控制,可能影響您發送的資訊和交易的準確性或及時性的通訊設施故障,施華洛世奇不承擔責任。

施華洛世奇保留權利限制可售予顧客的產品數量(或某項 SKU 的數量)

若合理地相信顧客違反此等條款與細則,又或顧客從事欺詐或其他刑事活動,則施華洛世奇保留權利拒絕顧客的訂單。

8. 下載

我們對下列事項不作出任何陳述或保證:本網站可供使用且滿足您的要求,對網站的取覽不會被中斷,資訊的傳輸不會出現延遲、故障、差錯、遺漏或丟失,不會傳播病毒或其他具感染性或破壞性的特性,及您的電腦系統不會受到損害。您有全部責任對資料和/或設備提供充分保護和備份,並採取合理及適當預防措施掃描電腦病毒或其他破壞性特性。對於可能用於本網站的任何第三方軟體的準確性、可用性或性能,我們不做任何陳述或保證。

9. 免責聲明

儘管本網站所含之資訊資料是細心準備的,這些資訊和資料僅照“現狀”提供且沒有任何明示或默示的保證。尤其對於該等資訊和資料的無侵權、安全性、準確性、適宜於某一目的或沒有電腦病毒,不提供任何保證。施華洛世奇保留隨時更改網頁或取消對其取覽的權利。

取覽及/或使用從這些網頁獲取、由這些網頁提供或經這些網頁取得的任何資訊或資料,意味著您同意施華洛世奇將不會對您或任何他人就產生于或相關於此等資訊和/或資料的任何使用的任何直接、間接或後繼損失承擔任何責任,無論這些資訊和/或資料是從這些網頁獲取或提供的,還是您通過本網站提供的鏈結取覽互聯網上的其他資料而取得的。

上述除外情況和限制僅在法律允許的範圍內適用。

10. 其他適用條款

本網站中的某些網頁可能受到該網頁上標明的額外條款的約束。

11. 管轄法律和爭議解決

這些條款和條件受瑞士法律管轄。各方均服從蘇黎世州法院的非獨佔司法管轄權。

12. 一般性規定

如果這些條款和條件中任何部分被認定無法執行,則該無法執行的部分應盡可能被賦予最大限度的效力,且其餘部分應保持全面效力。

這些條款和條件的英文版本凌駕於任何中文版本(如有)。中文版本僅用作資料提供

GENERAL TERMS AND CONDITIONS FOR PARTICIPATING IN BE SWAROVSKI
AUSTRIA, FROM DECEMBER 2017
1. Application and scope

1. Swarovski Austria Vertriebsgesellschaft m.b.H., Feldkreuzstraße 3, 6063 Rum, Österreich, and contact point customer_relations.at@swarovski.com+43512334887715 (“SWAROVSKI”) operates the customer program Be Swarovski (“Be Swarovski”) and is responsible for its management and implementation. Only individual physical persons that are residents of legal age in the country in which SWAROVSKI operates and qualify as end-consumers under the applicable rules, including not registering in Be Swarovski in the course of a trade or in a merchant capacity (“Member”), are able to participate in Be Swarovski. By participating in Be Swarovski, the Member expressly consents to these General Terms and Conditions (“GTC”), as updated by SWAROVSKI from time to time. The current version is available at www.swarovski.com/beswarovski

2. To register for Be Swarovski, the Member must complete an application form that is available at any participating store or online at www.swarovski.com/beswarovski as well as SWAROVSKI’s mobile application and (electronically) sign the form with the required information in an accurate and complete manner. Some fields in the application form are mandatory (such as, for example, email address and/or phone number) and the form will not be processed without such information. Details of the collection, processing and use of personal data are described in the Privacy Policy for Be Swarovski, which makes an integral part of these GTC

3. In case of acceptance of the Member’s application form by SWAROVSKI, the Member will have a Be Swarovski personal member number assigned to them and will receive a digital representation of a Be Swarovski card to the (valid) email address provided to SWAROVSKI upon signup. The Member’s Be Swarovski membership begins with acceptance of the Member’s application by SWAROVSKI. Participation in Be Swarovski is free of charge and does not require any prior purchase. All services, offers, content and any other benefits and initiatives, in connection with Be Swarovski (“Services”), are provided by SWAROVSKI only on the basis of these GTC and only at the participating stores, as indicated by SWAROVSKI from time to time (“Participating Stores”). Participating Stores may include (without limitation) stores operated by SWAROVSKI, SWAROVSKI online store, concession stores, stores operated by sales partners of SWAROVSKI and any other authorized specialist dealers, at SWAROVSKI’s discretion. A current list of Participating Stores is available online at www.swarovski.com/beswarovski

2. Services

Members of Be Swarovski may benefit from the Services that SWAROVSKI provides from time to time. These Services may include (without limitation and as an indication only), news and information about Be Swarovski, Swarovski and Swarovski products and services, invitations to (qualifying) Members to take part in special events and promotions, such as the presentation of new products or discount and other promotions, personalized product information and special offers and/or services, vouchers, access to exclusive content or events, news and updates of relevance for Members. Services may also include personal advice in some of the Participating Stores, where the Member may benefit from extended customer advice from the staff member who, if presented with the membership number, is able to access the Member’s purchase history and therefore assist the Member taking into account past purchases. Current Services and their terms are available at www.swarovski.com/beswarovski, and also as an Annex to these GTC, which includes the latest version applicable and as it may be communicated to Member’s from time to time through the point of contact provided by the Member in the application form or as updated by the Member.

3. Member’s Obligations

1. The personalized Be Swarovski membership number is assigned to the Member and is not transferrable to third parties. The Services earned and other benefits of membership are non-transferable.

2. The Member is solely responsible for any damage resulting from his/her fraudulent misuse of the membership number/account.

3. The Member is fully responsible for providing and maintaining accurate and complete information regarding membership, including without limitation contact information such as email, phone and/or physical address. Lack of or incorrect information may lead to Member not being able to enjoy the Services, at Member’s sole responsibility. Member will only be entitled to Services on communication of membership number and other information required by SWAROVSKI to verify the identity of the Member and qualify for Services.

4. Termination

1. The Member may terminate the membership with Be Swarovski at any time without observing any period of notice by communicating with SWAROVSKI at the contact points indicated in clause 1(1). Upon termination, all benefits, Services and other elements relating to the membership will be cancelled.

2. SWAROVSKI may terminate a Member’s membership with Be Swarovski at any time by giving three (3) months’ notice.

3. SWAROVSKI may also terminate immediately Member’s membership for good cause. Good cause includes, among others, and at SWAROVSKI’s discretion, Member providing false data to SWAROVSKI, including, but not limited to, invalid contact information, misuse (including fraudulent use) of the membership and/or the Services, lack of capacity to be a Member or long periods of inactivity (such as 2 years or more since the last transaction or use).

5. Changes and updates to the Services and the GTC

SWAROVSKI reserves the right to add, adjust, update, modify or terminate at any time (parts of) the GTC and/or the Services, including, without limitation, to provide the Services for charge in the future. The latest version of the GTC and the Services are available at www.swarovski.com/beswarovski, and as an Annex to these GTC. Members should check periodically the current applicable version. SWAROVSKI will notify Members (at the point of contact provided by the Member) at least 30 days before changes (which in SWAROVSKI’s reasonable opinion may be materially detrimental to the Member) are to take effect. In the event the Member does not exercise its right of termination under clause 4(1) in case of disagreement with the changes within 30 days of receiving the notice, the Member shall be deemed to have agreed to such changes. A Member can always exercise its right of termination under clause 4(1) in case of disagreement with any changes.


UNTIL NOVEMBER 2017
1. Application and scope

(1) Swarovski Austria Vertriebsgesellschaft m.b.H., Feldkreuzstraße 3, 6063 Rum, Austria (hereinafter “SWAROVSKI”) operates the customer programme, Be Swarovski, (hereinafter “Be Swarovski”) and is responsible for its implementation. Tobe able to participate in Be Swarovski, the customer must be at least 18 years of age and may not be acting in exercise of a trade. Participation in Be Swarovski requires that the customer consents to the following General Terms and Conditions (hereinafter “GTC”) and provides the information required for the application form. Details of the collection, processing and use of personal data are described in the Privacy Policy for Be Swarovski.

(2) To register for Be Swarovski, the customer completes an application form that is available at any participating store, or has a staff member of said store prepare such form providing the information required, signs the form with the required information and hands it over to the staff member at the store. To register for Be Swarovski at the Swarovski online store or via a Mobile Application, the customer uses the electronic application form available there.

(3) In case of acceptance of the customer’s application by SWAROVSKI, the customer will have a Be Swarovski personal member number assigned to them and will receive a digital representation of a Be Swarovski card to the (valid) email address provided to SWAROVSKI upon signup. The customer’s Be Swarovski membership begins with acceptance of the customer’s application by SWAROVSKI.Participation in Be Swarovski is free of charge. All services, offers, content and other benefits in connection with Be Swarovski (hereinafter together also the “Services”) are provided by SWAROVSKI only on the basis of these GTC and only at the participating stores.The participating stores are the stores operated by SWAROVSKI, including the SWAROVSKI Online Store, with the exception of outlet and some other concession stores. Furthermore, certain mono-brand stores operated by sales partners of SWAROVSKI and other authorized specialist dealers participate as well. The list of all participating stores is available online at www.swarovski.com/beswarovski.

(4) The online store at swarovski.com(operated in Switzerland) also participates in Be Swarovski and has access to the information stored in Be Swarovski. When a Member creates an online customer account and enriches this account with their Be Swarovski member number,the online store communicates the purchases made by the Member to Be Swarovski, so that those purchases are included in the Member’s purchase history.

(5) The information stored in Be Swarovski may be accessed from stores outside of your country of residence as well as the Swarovski Online Store in order to support the services under these GTC internationally. SWAROVSKI will only share your personal information throughout the Swarovski network with all participating stores (including sales partners and other authorized retailers) in order to fulfil these GTC and provide the full service to its Be Swarovski Members.

2. Services and advantages of be Swarovski

Members of Be Swarovski may benefit from the following Services and offers if a valid e-mail address is provided to SWAROVSKI

2.1 News and Information, Promotions

Any Member of Be Swarovski may receive news and information about Be Swarovski, Swarovski and Swarovski products and services. SWAROVSKI may invite selected Members to take part in special events and promotions, such as the presentation of new products or discount and other promotions. SWAROVSKI may also provide Members with personalized product information and exclusive offers or services.