Care Advice
Jewelry
Our jewelry is thoughtfully crafted using a selection of refined materials. Each material has unique characteristics, and mindful care will help preserve the beauty and longevity of your pieces over time. Please follow the guidance below according to the material of your jewelry.
Fashion Crystal Jewelry
Our fashion crystal jewelry collections are crafted using a carefully selected range of materials, including gold, rhodium, ruthenium, and palladium-based crystal pieces. Each material is chosen for its quality, beauty, and durability, helping your jewelry preserve its brilliance over time.
Rose-gold fashion crystal jewelry may naturally tarnish or darken over time due to exposure to air, moisture, and skin chemistry. This is a normal characteristic and does not indicate a defect or reduced quality.
Daily Care
We recommend putting on your jewelry last, as the finishing touch to your outfit. Remove your Swarovski fashion crystal jewelry before washing your hands, swimming, or using products such as perfume, hairspray, soap, or lotion. These products may harm the metal, cause discoloration, or reduce crystal brilliance. Avoid contact that may scratch or chip the crystal.
Cleaning Your Jewelry
Polish your jewelry frequently with the Swarovski Cleaning Cloth or a lint-free cloth to maintain its original shine.
Storing Your Jewelry
Store your jewelry individually in its original packaging or a soft pouch to avoid damage. Always close the chain clasp to help prevent tangling.
Swarovski Classica
Swarovski demi-fine jewelry crafted from sterling silver from recycled sources is designed to offer lasting brilliance and timeless elegance. Silver is a precious material, valued for its beauty and delicacy. Over time, sterling silver may naturally tarnish due to exposure to air and environmental elements. This gentle darkening or dulling of the surface is a normal and expected characteristic of sterling silver and does not indicate a defect or reduced quality. The degree of tarnishing may vary depending on individual skin chemistry, climate, and care habits.
Daily Care
Sterling silver that is worn regularly usually requires less care, so we encourage you to wear your jewelry every day. To help maintain the radiance of your piece, we recommend avoiding contact with water, perfumes, lotions, and household chemicals.
Cleaning Your Jewelry
Regular cleaning with the Swarovski Cleaning Cloth or with a soft polishing cloth will help restore its brilliance. You may also have your sterling silver jewelry professionally cleaned and polished at your nearest store for a small fee.
Storing Your Jewelry
When not worn, store your jewelry in a dry, airtight container.
Watches
Swarovski watches are designed to offer timeless elegance and enduring style. Crafted with utmost precision using a range of refined materials - including stainless steel, leather, rose-gold and silver-tone finishes - each watch requires mindful care to preserve its beauty and performance over time. Follow the care guidance below to help ensure the longevity of your timepiece.
Please read the accompanying instructions manual carefully to familiarize yourself with your watch’s characteristics, including its level of water resistance.
Daily Care
Always remove your watch before applying body care products such as perfume, hairspray, soaps, and lotions. These substances can damage the metal, reduce the lifetime of the plating or coating, and cause discoloration or loss of brilliance. Put on your watch last when getting dressed and take it off first when undressing. We also recommend not wearing your Swarovski watch in bed or during exercise.
Cleaning your Watch
You can help preserve your watch's luster by cleaning it occasionally with the Swarovski Cleaning Cloth or a microfiber cloth. The case and bracelet may also be washed from time to time using soapy water and a soft brush.
Storing your Watch
Store your watch in its original packaging or a soft pouch to help avoid scratching. This also reduces exposure to sunlight, humidity, and excessive heat, which may fade color or shorten battery life.
For more details on watch maintenance, please refer to the Watches section.
Decorations
Trocknen Sie sie mit dem Tuch, um maximalen Glanz zu erzielen.
Verwenden Sie keine aggressiven oder scheuernden Materialien sowie keine Glas- oder Fensterreiniger.
Gegenstände wie Sektgläser und Vasen erfordern eine gründlichere Reinigung, um Rückstände zu entfernen.
Füllen Sie eine große, saubere Schüssel mit lauwarmem Wasser (ca. 30 °C) und geben Sie ein mildes, pH-neutrales Spülmittel hinzu. Verwenden Sie kein kochendes Wasser, da dies Ihr Stück beschädigen könnte. Halten Sie Ihr Swarovski Stück in einer Hand und spülen Sie mit der anderen Hand das gesamte Produkt, einschließlich des Sockels, vorsichtig ab, ohne es vollständig unterzutauchen.
Accessoires
Unsere Accessoires werden sorgfältig entworfen und aus einer Vielzahl ausgewählter Materialien gefertigt. Jeder Artikel — ob Schreibgerät oder Brille — hat seine eigenen einzigartigen Eigenschaften. Mit achtsamer Pflege können Sie dazu beitragen, das Aussehen, die Qualität und die Langlebigkeit Ihrer Accessoires über die Zeit zu erhalten.
Brillen
Reinigen Sie Ihre Sonnenbrille, indem Sie die Gläser vorsichtig mit dem bei jedem Kauf mitgelieferten Brillenputztuch abwischen. Um Beschädigungen zu vermeiden, verwenden Sie niemals Papiertücher oder Kleidung, da diese Staub und Fasern einschließen und Kratzer verursachen können. Vermeiden Sie Haushaltsreiniger oder Seifen, die die Gläser oder ihre Beschichtungen beschädigen könnten.
Schreibgeräte
Das Austauschen der Mine Ihres Swarovski Stifts ist ganz einfach.
Folgen Sie den Anweisungen in diesen kurzen Videos:
Umstellen des Drehmechanismus auf mittlere Drehung
Austausch der Crystalline Lustre Kugelschreibermine
Austausch der Crystal Shimmer Kugelschreibermine
Austausch der Stellar Pen Mine
Um Stiftminen zu kaufen, besuchen Sie bitte eines unserer Geschäfte.