È sempre un piacere dare il benvenuto a un socio nuovo o abituale che ama il cristallo tanto quanto noi. 
La consegna standard è 4-6 settimane dalla data di iscrizione, dovresti ricevere il tuo pacco a breve.

Puoi rinnovare la tua iscrizione a SCS online seguendo queste semplici tappe: 

- Vai all’indirizzo https://www.swarovski.com/scs/configurator/renew/.
- Seleziona il tipo di iscrizione da rinnovare.
- Effettua il login se sei socio della Swarovski Crystal Society (SCS) e se hai un account utente online. 
- Seleziona “Sono già socio” e inserisci le tue informazioni di iscrizione a SCS se sei socio della SCS ma noi hai un account utente online.
- Procedi con il pagamento.

Riceverai un’e-mail di conferma del rinnovo. 

L’iscrizione a SCS può essere rinnovata presso qualsiasi rivenditore Swarovski autorizzato.

L’elenco di rivenditori è disponibile alla pagina store-finder. Inserisci la tua città o il tuo codice di avviamento postale, seleziona poi “Prodotti per i soci SCS” per limitare la ricerca ai rivenditori Swarovski Crystal Society.

I soci SCS possono acquistare un solo articolo in Edizione Limitata.

Se hai già acquistato un articolo in Edizione Limitata online o in negozio, non puoi acquistarne un altro, anche se si tratta di un regalo.

Se stai cercando di ordinare un’Edizione Limitata online, puoi aggiungere un solo articolo al carrello degli acquisti.

Non è possibile rinnovare online un’iscrizione alla SCS se è scaduta più di tre mesi fa.

Visita un negozio Swarovski per procedere con il rinnovo. 

L’elenco dei rivenditori Swarovski autorizzati nella tua zona è disponibile sul nostro sito al seguente link:  www.swarovski.com/store-finder/?features=scs. 

L’elenco di rivenditori è disponibile alla pagina swarovski.com/store-finder. Dovrai solo selezionare il tuo paese di residenza e troverai l'elenco di tutti i rivenditori; puoi limitare la ricerca inserendo il nome del tuo luogo di residenza o di un comune più grande della tua zona. Filtra con “SCS” per limitare il campo della ricerca esclusivamente ai rivenditori Swarovski Crystal Society.

Puoi iscriverti per 1 o 3 anni. Ti consigliamo di sottoscrivere l’adesione per 3 anni modo poiché questo ti consentirà di risparmiare sulla quota. Vai su Iscriviti/Rinnova (o crea un link) per verificare le quote di adesione per il tuo paese.

Payment modes for the membership fee depends on your country of residence. By visiting your local SCS retailers you may pay by cash or by any other payment mode accepted at the point of sale. If you decide to join or renew online, we only accept payment by credit card.
In a few countries, direct debit Credit card via the telephone is possible, Spain, UK, Australia, Canada, UK and USA. This is only possible via Customer Service.
 

A fixed-term membership automatically expires after the membership term, either 1 year or 3 years unless the mem­ber extends its respective membership.

For a fixed-term membership, Swarovski will contact the member before the end of the membership term, by means of the contact information provided by the member, and usually first by email if the member has a valid email address, then by post. Generally, the email would be sent around 60 days before the end of the membership term. The reminder by post would be sent 30 days before if no renewal has yet been done.
The SCS member is granted an adequate grace period (generally 3 months) after the end date of the membership term to renew the membership.
 

Memberships always start the first day of the subsequent month of sign up. If the sign up takes place the first of the month, the actual sign-up date is considered the start date of the membership. Regardless of when the SCS member¬ship officially starts, if payment has been received, the member is eligible to buy SCS exclusive products and can receive the membership gift in store (whenever available).
A renewal term begins the day after the end date of the previous membership term.
SCS membership can be renewed at any authorized Swarovski retailers, online at Swarovski.com/scs (if an online shop is available), Via telephone with a Customer Service Agent in certain countries only (see above) or using the renewal form included in the reminder letter sent by post.
 

Please contact your local Customer Services office. The contact details per country can be found at the back of the Swarovski Magazine.

Please visit SWAROVSKI.COM/scs and, if you do not already have one, set up an online account. Here you can enrich your data with any missing personal details or update existing ones. Alternatively, please contact your local Customer Services office. The contact details per country can be found at the back of the Swarovski Magazine.

Members signing up to the Swarovski newsletter will be kept up to date with exclusive offers, surprises and prod¬ucts for SCS members. These newsletters will appear under the SCS identity. SCS members may also receive invitations to SCS events by email. 
They will also receive various Swarovski promotions under the Swarovski Newsletter, such as pre-SALE, SALE, etc. 
Swarovski novelties and new collections will also be promoted under the Swarovski Newsletter. These will be personalized and segmented according to their inter¬ests of Interiors if it is their preference but according to which category they purchase most and including some cross-category promotions.
 

Just giving your email address will ensure that we can communicate about your SCS loyalty program cycle; for example, the welcome email, reminder to renew email and welcome back email.
Only if you opt-in for the newsletter can we send you special offers and surprises.
You can sign up to the Swarovski newsletter by ticking the relevant box in the SCS application form when joining or renewing your SCS membership. Please also make sure you provide us with a valid email address. In any case, you can always reach your local customer service to sign up to the Swarovski newsletter.
 

Your annual membership package contains the following:

•     A personalized letter with membership card
•     Your annual membership gift
•     A crystal lovers novelties brochure including the annual exclusive SCS collection
•     After reaching one of your anniversary years, a SCS Anniversary Gift Voucher sent with your renewal package when you renew

In general, for new and renewed membership, packages are sent the first day of the next following month after the membership sign-up. Otherwise, if the membership has been signed up late in the month, then it is sent at the middle of the next month. So, you should expect about 4-6 weeks before receiving your membership package.
For 3-year memberships (2nd and 3rd year of a 3-year membership) the membership package is sent in the first few months of the year, so the SCS member can benefit from the annual gift as well as discovering the Crystal Lovers and SCS novelties of the year earlier.

 

SCS members are invited to follow the Swarovski Foundation’s global philanthropic initiatives.

As a SCS member you could be invited to an SCS Online Streaming, or you will be invited to an event at your local store.

We are sorry to hear that you wish to cancel your membership. We advise you to contact the Customer Services team by filling in the contact form. Our agents will be happy to support you. 

In general, we have 1 type of voucher for our SCS members. You will receive an Anniversary Voucher once you celebrate 2, 5, 10, 15, 20, 25, 30, 35, etc. years of tenure with the SCS. The voucher will be added to your next membership package. 

Our SCS VIP members receive a gold card. The tiering is done based on a calculation that is looking at your tenure with the SCS and at your purchases from the previous year. Every member can become a VIP member if he engages with us and has continuity in his membership. We encourage you to continue being a loyal and engaged customer. You might be surprised with a gold card soon. 

Our SCS VIP members receive a special yearly loyalty gift. The tiering is done based on a calculation that is looking at your tenure with the SCS and at your purchases from the previous year. Every member can become a VIP member if he engages with us and has continuity in his membership. We encourage you to continue being a loyal and engaged customer. You might be surprised with a special gift soon. 

Your membership gift will be sent 4-6 weeks after you have registered or renewed your membership. If more than 6 weeks have passed and you are still missing your gift, we advise you to contact the Customer Services team over the contact form. Our agents will be happy to check this for you. 

Your membership card will be sent 4-6 weeks after you have registered or renewed your membership. If more than 6 weeks have passed and you are still missing your card, we advise you to contact the Customer Services team over the contact form. Our agents will be happy to check this for you. 

If your card doesn`t reflect the original joining date but a rather recent date, this is usually due to a gap in the tenure. SCS members keep the original member since date by making sure they renew their membership in time. Please note that our grace period is of 3 months. If the membership is not renewed within these 3 months, the member since date will be recalculated and will reflect the date when you have renewed your membership (after the grace period). If you have experienced this issue, please contact Customer Services over the contact form. Our agents will be happy to check if there is a solution for your issue. 

If there is no SCS retailer nearby, the fastest way to renew your membership is by visiting to www.swarovski.com/SCS.
Another option is renewal over the phone which is available in certain countries: Spain, UK, Australia, Canada, Caribbean, and USA. If you are situated in one of these countries, please contact Customer Services.