Click & Collect

Swarovski’s Click & Collect service means that you can now order online on Swarovski.com, avoid shipping costs, and collect your order for FREE from your selected Swarovski Click & Collect store.

Please wait for the “Ready for Pick-Up” email before going to the store.
This confirmation ensures your order is ready for collection.

Collection timing depends on item availability:

Pick up today: The item is already in store and will be ready for collection once you receive your pick-up ready email.

Pick up in X days: The item will be shipped from our warehouse. You’ll first receive an email with tracking details, followed by a second email confirming it’s ready for pick-up in store.

To collect your order you will need to bring your order confirmation email and photo ID. If no ID, the card used for purchase may be accepted.
If someone else is collecting on your behalf they need:

- Order confirmation email
- Purchaser’s photo ID or card used for purchase

Please wait for the “Ready for Pick-Up” email before going to the store, this confirmation ensures your order is ready for collection.

Bring your order confirmation email and photo ID. If no ID, the card used for purchase may be accepted.
If someone else is collecting on your behalf they will need to present:

- Order confirmation email
- Purchaser’s photo ID or card used for purchase

매장에서 7일 동안 주문한 제품을 보관하며, 이후 주문이 취소되고 환불 처리됩니다. 기존 결제 수단에 따라 환불 처리에 최대 14일이 소요될 수 있습니다.

Swarovski.com에서 온라인 주문 후 제품 수령을 위해 선택한 매장이 안내된 확인 이메일을 보내드립니다.

모든 온라인 반품은 모든 Swarovski Click & Collect 참여 매장에서 가능합니다. 매장 찾기를 이용하여 가까운 Click & Collect 매장을 찾아보십시오. 필터를 사용해 모든 Swarovski Click & Collect 참여 매장을 찾을 수 있습니다. 온라인 반품이 처리되면 반품 확인 이메일을 보내드리며, 환불 절차가 실시됩니다.