KONTAKT
Nie możesz znaleźć poszukiwanych informacji w strefie obsługi klienta ani sekcji często zadawanych pytań?
Skontaktuj się z działem wsparcia klienta Swarovski.
Skontaktuj się z działem wsparcia klienta Swarovski.
Dział relacji z klientem – Polska
Swarovski International
Distribution AG
Dröschistrasse 15
9495 Triesen
Księstwo Liechtensteinu
Tel.: +485 877 52850
WYSZUKIWARKA SKLEPÓW
Znajdź sklep Swarovski w pobliżu.
Odkryj piękno produktów Swarovski w jednym z naszych sklepów!
Aby uzyskać informacje dotyczące sklepu internetowego (np. procesu zamawiania, płatności, bezpieczeństwa, dostawy, polityki zwrotów), skontaktuj się z zespołem obsługi internetowej Swarovski, wypełniając poniższy formularz.
$(this).closest('#pl-shortContactFormConfigWrapper').find('.js-pl-shortContactFormConfig')
.formValidation(
{
autoFocus: false,
framework: 'bootstrap',
icon: {
valid: null,
invalid: null,
validating: null
},
fields: {
'values[shortContactFormDefinition_title]': {
trigger: 'change',
validators: {
notEmpty: {
message: 'Wybierz tytuł',
message_en: 'Please select a title'
}
}
},
'values[shortContactFormDefinition_firstName]': {
trigger: 'blur',
validators: {
notEmpty: {
message: 'Podaj swoje imię.',
message_en: 'Please enter your first name.'
},
stringLength: {
message: 'Maksymalna długość 40 znaków dla tego pola została przekroczona',
message_en: 'You have exceeded the maximum length of 40 characters for this field',
max: 40
},
}
},
'values[shortContactFormDefinition_lastName]': {
trigger: 'blur',
validators: {
notEmpty: {
message: 'Podaj swoje nazwisko.',
message_en: 'Please enter your last name.'
},
stringLength: {
message: 'Maksymalna długość 40 znaków dla tego pola została przekroczona',
message_en: 'You have exceeded the maximum length of 40 characters for this field',
max: 40
},
}
},
'values[shortContactFormDefinition_email]': {
trigger: 'blur',
validators: {
regexp: {
regexp: new RegExp('^(?=.{0,255}$)(?=.{0,64}@)(?:[a-zA-Z0-9!#$%&\'*+\/=?^_‘{|}~-]+(?:\\.[a-zA-Z0-9!#$%&\'*+\/=?^_‘{|}~-]+)*|\"(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21\\x23-\\x5b\\x5d-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f]){1,62}\")@(?:[a-zA-Z0-9](?:[a-zA-Z0-9-]{0,61}[a-zA-Z0-9])?\\.)+(?=[a-zA-Z0-9-]*[a-zA-Z][a-zA-Z0-9-]*$)[a-zA-Z0-9](?:[a-zA-Z0-9-]{0,61}[a-zA-Z0-9])?$', ''),
message: 'Podaj swój adres e-mail.',
message_en: 'Please enter your email address.'
},
notEmpty: {
message: 'Podaj swój adres e-mail.',
message_en: 'Please enter your email address.'
},
stringLength: {
message: 'Liczba znaków w tym polu musi wynosić od0 do 70',
message_en: 'The number of characters for this field must be between 0 and 70',
min: 0
,
max: 70
},
}
},
'values[shortContactFormDefinition_phone]': {
trigger: 'blur',
validators: {
stringLength: {
message: 'Maksymalna długość 20 znaków dla tego pola została przekroczona',
message_en: 'You have exceeded the maximum length of 20 characters for this field',
max: 20
},
callbackPhone: {
alias: 'callback',
message: 'Podaj numer telefonu',
message_en: 'Please enter your telephone number',
callback: function (value, validator, $field) {
var matchesRegex = true;
var regexList = [];
for (var i = 0; i < regexList.length; i++) {
matchesRegex = matchesRegex && (value.match(regexList[i])[0] === value);
}
var prefixCountry = $field.siblings('.flag-container').children('.selected-flag').attr('title');
var isValidPrefix = prefixCountry !== undefined && prefixCountry !== 'Unknown';
return value === '' || (matchesRegex && isValidPrefix);
}
},
}
},
'values[shortContactFormDefinition_country]': {
trigger: 'change',
validators: {
notEmpty: {
message: 'Podaj swój kraj\/region.',
message_en: 'Please enter your country\/region.'
}
}
},
'values[shortContactFormDefinition_message]': {
trigger: 'blur',
validators: {
notEmpty: {
message: 'Please fill in your contact reason',
message_en: 'Please fill in your contact reason'
},
stringLength: {
message: 'Liczba znaków w tym polu musi wynosić od0 do 1000',
message_en: 'The number of characters for this field must be between 0 and 1000',
min: 0
,
max: 1000
},
}
},
'values[shortContactFormDefinition_scsMember]': {
trigger: 'change',
validators: {
}
},
'values[shortContactFormDefinition_scsMemberNumber]': {
trigger: 'blur',
validators: {
stringLength: {
message: 'Maksymalna długość 11 znaków dla tego pola została przekroczona',
message_en: 'You have exceeded the maximum length of 11 characters for this field',
max: 11
},
}
},
'values[shortContactFormDefinition_contactTopic]': {
trigger: 'change',
validators: {
notEmpty: {
message: 'Wybierz temat',
message_en: 'Please select your topic'
}
}
},
'values[shortContactFormDefinition_contactSubject]': {
trigger: 'change',
validators: {
notEmpty: {
message: 'Wybierz temat',
message_en: 'Please select your subject'
}
}
},
'values[shortContactFormDefinition_contactOrderNo]': {
trigger: 'blur',
validators: {
callback: {
callback: function(value, validator, $field) {
var messages = [];
var messagesEN = [];
var errorOccured = false;
if ($field.attr('regexCheckDisabled') === 'true') {
return true;
}
if (!value.trim().match(new RegExp('^([a-zA-Z0-9]{15})$|^$', ''))) {
messages.push('Please enter a valid order number (15 digits)');
messagesEN.push('Please enter a valid order number (15 digits)');
errorOccured |= true;
}
if (errorOccured) {
return {
valid: false,
message: messages.join('<br/>'),
message_en: messagesEN
}
} else {
return true;
}
}
},
stringLength: {
message: 'Liczba znaków w tym polu musi wynosić od0 do 40',
message_en: 'The number of characters for this field must be between 0 and 40',
min: 0
,
max: 40
},
}
},
'values[shortContactFormDefinition_contactRepairNo]': {
trigger: 'blur',
validators: {
stringLength: {
message: 'Liczba znaków w tym polu musi wynosić od0 do 40',
message_en: 'The number of characters for this field must be between 0 and 40',
min: 0
,
max: 40
},
}
},
'values[shortContactFormDefinition_contactSubjectTxt]': {
trigger: 'blur',
validators: {
notEmpty: {
message: 'Please enter your subject',
message_en: 'Please enter your subject'
},
stringLength: {
message: 'Liczba znaków w tym polu musi wynosić od0 do 40',
message_en: 'The number of characters for this field must be between 0 and 40',
min: 0
,
max: 40
},
}
},
'values[shortContactFormDefinition_contactTopicTxt]': {
trigger: 'blur',
validators: {
notEmpty: {
message: 'Please enter your topic',
message_en: 'Please enter your topic'
},
stringLength: {
message: 'Liczba znaków w tym polu musi wynosić od0 do 40',
message_en: 'The number of characters for this field must be between 0 and 40',
min: 0
,
max: 40
},
}
},
'values[shortContactFormDefinition_swaClubMember]': {
trigger: 'change',
validators: {
}
},
'values[shortContactFormDefinition_swaClubMemberNumber]': {
trigger: 'blur',
validators: {
}
}
}
}
)
.on('success.field.fv', function() {
/* note: we need to check if there is an error in the form, as the plugin does a validation on field level.
Validating the whole form on blur of a field is no option, as the customer does not want to see error messages on all fields
when entering one field. In case of an error on at least one field we disable the submit button manually */
var $form = $(this).closest('form');
if ($form.find('.form-group.has-error').length > 0) {
var $button = $form.find('.js-button');
if (!$button.hasClass('disabled')) {
$button.addClass('disabled');
}
}
})
.on('err.field.fv', function(e, data) {
if(data.element.closest('.form-combo-molecule').length){
/* Get the messages of field */
var messages = data.fv.getMessages(data.element);
/* Get the error message content of the field */
var errorContent = data.element.closest('.form-combo-molecule').find('.errors');
/* Get the hidden error message of the field */
var errorField = errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"][style="display: none;"]');
/* Loop over the messages */
for (var i in messages) {
if (errorField[1] == undefined) {
var newErrorContainer = document.createElement("small");
$(newErrorContainer).attr("class", "swa-form-input__error-message");
$(newErrorContainer).attr("data-field", data.field);
$(newErrorContainer).attr("data-fv-validator", "callback");
$(newErrorContainer).attr("data-fv-for", $(data.element[0]).attr("name") );
$(newErrorContainer).attr("data-fv-result", "INVALID");
$(newErrorContainer).attr("data-tracked", "true");
$(newErrorContainer).html(messages[i]);
if (errorContent.text().includes(messages[i])) {
$(newErrorContainer).hide();
}
errorContent.append(newErrorContainer);
}
}
}
})
.on('success.field.fv', function(e, data) {
/* Remove the field messages */
$errorContent = data.element.closest('.form-combo-molecule').find('.errors');
$errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"]').remove();
$errorContent.find('.swa-form-input__error-message[data-fv-result="INVALID"]').removeAttr("style");
})
.on('success.form.fv', function() {
var formId = 'shortContactForm';
if (!formId || formId === 'cfRequest' || formId === 'cfResponse') {
formId = 'shortContactFormDefinition';
}
ACC.tracking.pushFormSubmit(formId);
});
var replaceDatePatternWithValue = function(mandatory, fieldConfigCode, fieldConfigPattern) {
var date = fieldConfigPattern.toUpperCase();
var year = $("#" + fieldConfigCode + "_year").val();
var month = $("#" + fieldConfigCode + "_month").val();
var day = $("#" + fieldConfigCode + "_day").val();
date = date.replace(/[Y]+/, year);
date = date.replace(/[M]+/, month);
date = date.replace(/[D]+/, day);
var hiddenDateField = $('.js-' + fieldConfigCode + '_hidden');
if (mandatory) {
hiddenDateField.val(date);
} else {
hiddenDateField.val(date == "" ? "" : date);
}
};
var triggerFormValidation = function(fieldId, mandatory, fieldCode, dateFormat) {
replaceDatePatternWithValue(mandatory, fieldCode, dateFormat);
$('.js-fieldCode').formValidation('revalidateField', 'values[fieldCode_'+ fieldId + ']');
};
var removeDateMoleculeError = function(molecule) {
if(molecule.hasClass('has-error')){
molecule.removeClass('has-error');
molecule.find('.help-block').find('span').remove();
}
};