Gift Cards and Vouchers
Can I use more than one gift card as payment?
You can merge up to two gift cards into one by simply following the easy steps available on the payment page during checkout.
Welcome Voucher Terms and Conditions
*Discount Voucher can only be redeemed on swarovski.com (login needed) in the country where the Voucher recipient is a registered member of the Swarovski Club. Discount Voucher is valid for one (1) month from the date of issue and cannot be combined with other offers, discounts or promotions. Discount Voucher is non-transferable, redeemable upon member identification and cannot be redeemed for cash. For the avoidance of doubt, discount voucher can only be used for the product purchase, not for paying gift cards, repair services, delivery costs or membership fees. Discount voucher code must be entered at the shopping bag. Discount Voucher can only be applied to full-priced products and cannot be combined with any other offer or voucher discount. Discount Voucher cannot be applied for the purchase of following: Designer Collections, Swarovski x Ariana Grande Capsule Collection, Myriads Collections, Creators Lab items, Limited Editions, Annual Editions, SCS exclusives, Online exclusives, Discounted products, Swarovski Created Diamonds, Outlet items, Regional Exclusives, Travel Retail, Corporate Gifts and Spare parts. No cash value. All items are subject to availability.
All purchases are subject to the Delivery and Returns Policy. These Terms are additional to Swarovski’s standard terms and conditions, which continue to apply. If there is a conflict between these Terms and Swarovski’s standard terms and conditions, these Terms will take priority to the extent necessary to resolve the conflict.
How can I check my electronic gift card balance?
Checking the remaining balance of an EGC is possible:
- Go to the page: https://www.swarovski.com/s-giftcardbuy/Buy-Gift-Card/
- Go to the bottom of the page, in the "Already have a Gift Card" section > "Check the status of your Gift Card"
- Click on "Check Balance"
- A new page opens, insert your Card Number in the "Card Number" field.
- Click on the button "Check balance"
How do I order a Gift Card?
Swarovski Gift Cards can be purchased here: www.swarovski.com/s-giftcardbuy/Buy-Gift-Card/
Gift cards can be sent by email (digital) or by post.
You may choose the gift card design as well as the amount, by following these few easy steps:
- Go to Gifts > Gift Card
- Click on the button "Buy a Gift Card"
- Select your card type to define if receiving a Digital gift card by email or a physical gift card sent by post.
- Select your favorite card design.
- Choose gift card value from available options or enter preferred value manually.
- Add the recipient's details (only available for gift cards by e-mail)
- Add your personal greeting text (only available for gift cards by e-mail)
- If everything is correct, click on “Add to Shopping Bag”
- Proceed check out as usual, (you might choose more items or finalize the order)
Please note that gift cards can be only redeemed within the same country it was issued or countries using the same currency.
Voucher or Gift Card not working
If you are facing difficulties applying your voucher or gift card, please consider the following advice.
Vouchers
Discount and money-off vouchers are entered on the shopping bag page and the voucher can include letters and numbers.
If the voucher is not accepted, please check the following:
- Voucher validity is not expired
- Item(s) being purchased is not part of the exclusion list mentioned in the T&Cs.
- You are not entering a 10 or 16-digit gift card code instead of the voucher code you currently hold.
Gift Cards
Gift Cards are entered on step 3 of the checkout process (payment page). Gift Cards are composed of numbers only.
If the gift card is not accepted, please check the following:
- Confirm you are entering the 10 or 16-digit card number correctly. Make sure you are not entering a money-off or discount voucher code.
How do I apply my voucher code?
다음의 간단한 단계를 따라 바우처 코드 사용이 가능합니다.
구매하려는 제품을 모두 선택한 뒤 쇼핑백 페이지에서 쇼핑백의 “프로모션 코드 입력” 필드에 바우처 코드를 입력하고 "적용하기”을 클릭합니다. 바우처 코드가 사용됐음을 확인할 수 있습니다.
구매 시 1개의 바우처만 사용 가능합니다.
세일 또는 기타 혜택, 프로모션에 사용하거나 바우처를 기타 할인 또는 제품 바우처와 결합하여 사용할 수 없습니다.
과거 주문, 할인 제품, 기프트 카드, 애뉴얼 및 리미티드 에디션, 스와로브스키 리믹스 컬렉션, SCS 제품, 스페셜 조각품(크리스털 미리어드 컬렉션 등)은 제외입니다.
내 기프트 카드를 사용하려면 어떻게 해야 합니까?
다음의 간단한 단계를 따라 기프트 카드 사용이 가능합니다.
- 구매 희망 제품을 쇼핑백에 담기
- 쇼핑백 클릭
- 필요 시 기프트백 또는 인사말 카드 추가
- 할인 바우처 코드가 있을 시 이를 추가하여 제출.
- "확인” 클릭
- 알맞은 배송 옵션 선택
- 청구서 수신 및 배송 주소 입력
- 알맞은 “기프트 카드로 결제” 필드(결제 페이지 - 3단계)에서 기프트 카드 번호를 입력, 제출하여 기프트 카드 사용.
- 쇼핑백에 조정된 금액 표시.