Version: May 2018
By voluntarily providing your personal information to Swarovski, you, the customer, give consent to Swarovski to collect, hold, disclose, and use your personal information submitted through the Sites (and all personal information submitted in connection with an online purchase). This consent can occur by registering your contact details with Swarovski, entering into a purchase agreement, by engaging in other forms of communication with Swarovski, and otherwise interacting with Swarovski online or in our stores.
What Information We Collect and Share
Swarovski processes, discloses, holds, and uses your personal information and data securely, fairly, and lawfully in accordance with relevant U.S. federal and state laws. Such processing is carried out electronically and automatically. Swarovski uses any personal information submitted through the Sites (and all information submitted in connection with an online purchase), such as name, postal address, email address, phone number, and credit card information, for the purposes of: enabling customers to purchase Swarovski products; market research with the goal of improving the website and product range; keeping customers informed about Swarovski’s market activities, goods, and services; and delegating repairs or other logistical tasks to third parties.
Personal information will not be passed on to any other third parties outside the Swarovski Group for marketing purposes without prior notification. Your personal data is collected, held, and used by Swarovski Crystal Online AG (Alte Landstrasse 411, CH-8708, Männedorf, Switzerland), which is responsible for the management of personal information, by Swarovski Digital Business USA Inc., a Rhode Island corporation (One Kenney Drive, Cranston, Rhode Island, 02920, USA). Your consent is given to the disclosure, holding, and use of information by Daniel Swarovski Corporation AG and other companies of the Swarovski Group in other countries, including, but not limited to, the companies in Switzerland (Daniel Swarovski Corporation AG), Austria (D. Swarovski KG), and Liechtenstein (Swarovski Aktiengesellschaft) for the above mentioned purposes. In case of store pick-up, your personal information necessary for the pick-up will be disclosed to and used by the pick-up store.
In the event that a store, division, assets or part or all of Swarovski is bought, sold or otherwise transferred, or is in the process of a potential transaction, customer information will likely be shared for evaluation purposes and included among the transferred business assets.
Swarovski may also disclose specific information when such disclosure appears necessary to comply with the law, a subpoena or other litigation process or to protect the interests or safety of its visitors and customers, employees or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Updating and Changing Your Contact Information
If you registered your contact details, you may view and modify, correct, block or delete your data—including manage your registration for the Newsletter, as described below—at any time by selecting Profile in the “My Account” area of the Sites. Your consent to the storage and the processing of your data can be revoked at any time by contacting us as described below: Contact Information
Cookies are small text files that are stored on your PC and used by your browser. Most of the Cookies Swarovski uses are session cookies, which are deleted automatically at the end of your visit.
Kindly note however that if you decline Cookies on the Sites, some functions on the Sites may be limited or unavailable. As a result, to make it easier to use the Sites, we recommend that your browser settings accept Cookies on the Sites.
Do Not Track
Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. At the present time, the World Wide Web Consortium (W3C) has not yet established universal standards for recognizable DNT signals and therefore, Swarovski and the Sites do not recognize DNT.
Advertising and Analytics Services
We may also work with third parties to serve ads to you as part of a customized campaign on other websites or platforms. One company we work with is Google, and we may use various Google tools to assist with analytics and advertising related to our Sites.To learn how Google collects and processes data, including ways you may opt-out from receiving ads through Google tools, please visit: www.google.com/policies/privacy/partners.
Swarovski uses so-called social plug-ins (in the following, plug-ins) of social networks such as Facebook, Twitter, YouTube, Google+, Pinterest or Instagram.
When you visit our Sites these plug-ins are deactivated by default, i.e. without your intervention they will not send any data to third parties. Before you are able to use these plug-ins, you must activate them by clicking on them. They then remain active until you deactivate them again or delete your Cookies. After their activation, a direct link to the server of the respective social network is established. The contents of the plug-in are then transmitted from the social network directly to your browser and incorporated in the website by it.
After activation of a plug-in, the social network can retrieve data, independently of whether you interact with the plug-in or not. If you are logged on to a social network, the network can assign your visit to the Sites to your user account.
If you are a member of a social network and do not wish it to combine data retrieved from your visit to our Sites with your membership data, you must log out from the social network concerned before activating the plug-ins.
You can conveniently manage your registration for the swarovski.com Newsletter in the "My Account" area. Simply enter your e-mail address in the field provided and then click "send". We will send a confirmation e-mail to the e-mail address you give us. Please click on the confirmation link contained in the e-mail and you will receive regular information about new arrivals from Swarovski. Of course, you can also sign up for the swarovski.com newsletter without registering in the "My Account" area. Simply use the sign up window on our homepage.
If you no longer wish to receive news updates from Swarovski simply click on the "Unsubscribe" link that you find at the end of each newsletter. Alternatively you can unsubscribe in the "My Account" area of our Sites.
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
Swarovski is concerned about the privacy and safety of children when they use the Internet. We do not knowingly collect any personal information from children under the age of 13 without parental consent. Our products are for purchase by adults only and our Sites are not targeted to or intended for use by children.
Your California Privacy Rights